unreliable access to your home
This is genuinely the worst thing ever. it is embarrassing that a company is comfortable putting such an unreliable lock on doors. i cannot access my apartment often which has caused me to be locked out for over an hour. there is also no warning for low battery so enjoy coming home from vacation and having to wait hours for someone to be able to change the battery that you didn’t know was low and would have changed before leaving if i known. their “updates” do nothing beneficial just cause bugs and create more trouble gaining access to your home
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Terrible Issues
This app sucks. The programming for this electronic door knob is the dumbest thing ever created. Why the heck can’t I just have a REGULAR DOOR KNOW with an ACTUAL KEY. I’ve had so many issues with my apartment door because of this door knob. I called GeoKey maintenance and they were just telling me “delete and reinstall the app” or “sign out and sign back in” or “try the door from different angles” uhm… I just want a regular key man. I’m locked out right now, not sure what to do. I’ll have a good talk with the manager of my apartment complex as well.
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Doesn’t work half the time
Use this at my apartment complex and it is so inconvenient. Doesn’t work half the time or having to wait outside for 10 minutes while it tries to unlock the door. Would much rather just have a key.
Perfect if you don’t want anyone in your building, including yourself!!!
The amount of time my access point isn’t available or I get an error message OR I tried to generate a guest pass and it won’t find my account… I mean if this was a food delivery app I could look past this but this app is the ONLY way I can get into my building and it should be functioning without error. Ever.
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Locked out for third time in a week
App will completely freeze your phone or credentials will randomly stop working. Would give the app zero stars if possible. Any apartment complex interested in installing this overpriced, inconvenient trash might as well provide each resident with a complimentary brick in order to get into your own apartment when locked out at 2 a.m.
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