NO ISSUES
I don’t understand what y’all be cryin about. I just made my first payment on the app with no issues whatsoever. I also went only and found the information to be exactly the same. Even signed up for auto pay for convenience. No app should let you copy and paste your account info, that’s for your own financial safety!! Y’all be crazy with all this negativity, maybe update you app or take a basic class on how to operate basic procedures…🤙🏻
Show more
Mobile app - but no mobile payment option!
The purpose of an app is to make things easier/more streamlined for mobile users, rather than having to log into the website in a browser. This app doesn’t make anything easier. It’s basically just a copy of the website that comes with an app icon, and is cumbersome to use.
The main issue I have: I pay my bills making mobile payments… but I could not find this option in the app, the only reason why I downloaded the app in the first place! To make mobile payments (such as Apple Pay) I still have to log into the account in the browser, which renders the app completely useless to me.
Why does the mobile app not have a mobile payment capability?
The main issue I have: I pay my bills making mobile payments… but I could not find this option in the app, the only reason why I downloaded the app in the first place! To make mobile payments (such as Apple Pay) I still have to log into the account in the browser, which renders the app completely useless to me.
Why does the mobile app not have a mobile payment capability?
Show more
It is actually that bad…
Before downloading, I told myself this app couldn’t possibly be as bad as the reviews indicate. Besides, all I want to be able to do was login and monitor my hourly energy usage for my TOU plan.
But you can’t even login. The login screen is so busted that the password auto fills don’t work. Copy/paste selects the wrong field. The app display doesn’t fit on “new” iPhones (as in like iPhone 5 or whenever it was that the home screens added a row of icons).
I could go on… don’t waste your time with this app unless Georgia Power actually dedicates some resources to fixing this mess of an app at some point in the future.
But you can’t even login. The login screen is so busted that the password auto fills don’t work. Copy/paste selects the wrong field. The app display doesn’t fit on “new” iPhones (as in like iPhone 5 or whenever it was that the home screens added a row of icons).
I could go on… don’t waste your time with this app unless Georgia Power actually dedicates some resources to fixing this mess of an app at some point in the future.
Show more
Absolutely garbage, probably on purpose
That title says it all... If the app works it requires a ridiculous amount of login info. I had to ask them after signing up for the info. It can't be made simple, it won't allow the phone to save login.... Like ever other app in the world. Once finally get logged in its difficult to simply pay the bill! I entered all my info and couldn't slide the screen over to press confirm. This app is the most thoughtless, poorly designed app I have encountered. I can't view my bills. Viewing usage data requires another login in. I feel you made this app like this in hopes that people won't be able to pay their bill and GA power gets to charge even more fees for disconnection and reconnection. GA power is a monopoly. I hate this app. Hate is a very strong word so I stick with it!
Show more
Worthless
The app barely functions. When you try and open the pdf bill it crashes, when you touch the link for pdf bill it opens then any other tap on the screen and the app shuts down.
Hasn’t been updated in five years. Try and submit a comment to them for fixing? Good luck! The link here in the App Store takes you back to the app! Which has no ability to send comments about their app. Oh and I LOVE being charge extra for the “convenience” of paying my bill on-line. Hello! It’s basically 2023 and you want me to either pay by check (um checks?) or a 4 buck fee. Your company is the worst.
Hasn’t been updated in five years. Try and submit a comment to them for fixing? Good luck! The link here in the App Store takes you back to the app! Which has no ability to send comments about their app. Oh and I LOVE being charge extra for the “convenience” of paying my bill on-line. Hello! It’s basically 2023 and you want me to either pay by check (um checks?) or a 4 buck fee. Your company is the worst.
Show more
