Privacy
Collects credit/debit card information without option to opt out
Used to be better
Adding a OTP every time you login when it used to have Face ID is a massive step backwards.
1
1
Time span for getting maintenance to reply and complete request.
Outstanding like other requests we have made. Answer requests fast and have a very friendly team of staff. Our last bracket was perfect. Now just 2 more rooms to do.
Crashes
App needs an update to fix it crashing, happens when you’re going through the bulletin board or scrolling in general
Great way to manage my flat
I was hesitant at first to download yet another app but honestly, it does pretty much everything you’d want. It has all of the manuals to my appliances (except for the washer/dryer) and makes reporting maintenance issues or getting meter readings extremely easy
Utterly incompetent agency
All the emails re maintenance request got ignored by the team. Such a nightmare to live in a GetLiving property.
Not intuitive UI
Never know know what this app can and cannot. Should pay attention to scrolls, something can be hidden there or maybe not. All sorts of strange authentication messages, never know if it is critical or not or why I need to know that of it is not critical.
Very easy to navigate.
It is an easy app to use once you get the hang of it…
A lot of problems when using
So hard to use
Deserves less than a star
Rubbish company and rubbish maintenance
Slick, efficient
Really nicely laid out app. Plenty of information suitable for a resident portal
hard to the payment
Really difficult to make payment.
Great!
The app is brilliant for getting anything fixing or needing help with something in the property the team are quick and efficient
Convenient app to manage building services
The neighbours chat seems to be dead tho, otherwise handy UI and convenient use of services.
Terrible UI
Really buggy and hard to use
Review
So easy to use and navigate
Easy to use
Very simple and intuitive
Logging in App
There are still bug issues of logging in especially with FACE/ID even with doing the reset password request to be sent to your email. I never received the email in the regular inbox or my spam.
Easy to use
Great
