Gett: Book black taxis

Gett: Book black taxis

Priority cabs & airport taxis

17K ratings
2436 reviews
Free
With Ads

Details

Released
July 28, 2011
Updated
November 3, 2026

Features

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About

Book iconic London black cabs for quick trips, airport transfers, and family journeys. Enjoy fast, reliable rides with experienced drivers who know the city. Features include priority booking, family-friendly options, and wheelchair accessibility.

✓Book iconic black cabs
✓Reliable airport transfers
✓Family-friendly rides
✓Priority booking
✓Wheelchair accessible
✓Cashless payment
✓Eco-friendly electric options
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What users say about Gett

See all reviews

What's New in Gett

11.1

November 3, 2026

We constantly update the Gett app, check in for improvements from bug fixes to new features.

Events

Read more about Gett Cocktail Cab: April 15th

Gett Cocktail Cab: April 15th

Enjoy free drinks, live music & win ride credit!

Apr 15, 2026 — Apr 15, 2026

Read more about Gett Airport

Gett Airport

Airport transfers for all 6 major London airports

Mar 26, 2026 — Apr 7, 2026

Read more about Gett.Family

Gett.Family

Safe travels for everyone you care about.

Jul 31, 2025 — Aug 31, 2025

User reviews

Good

Good

Drivers are liars!!

Gett has a serious problem with its taxi pricing system. Drivers can claim whatever price they want, and there seems to be no proper way to verify whether the amount they enter is actually what the meter showed. Drivers can easily lie about the fare, and passengers have no reliable way to prove otherwise.

I genuinely don’t understand why Gett doesn’t require drivers to upload a picture of the meter at the end of every ride. That would create transparency, protect passengers, and prevent drivers from charging made-up prices.

The current system is dysfunctional and leaves customers feeling cheated. Gett needs to take responsibility and implement a simple verification system. Passengers deserve honest, transparent pricing.
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Excelente

Very good

Great app

Works like a charm

Get great

Amazing app!

Developer apps

User experience

🐞

Reported Bugs

3 issues

App crashes and freezes

Bug

Booking issues and driver no-shows

Bug

Payment processing errors and double charges

Bug
✨

Requested Features

5 requests

Transparent pricing and upfront fare estimates

Feature

Improved driver accountability and feedback system

Feature

Enhanced in-app support and communication channels

Feature

Seamless booking and cancellation process

Feature

Accurate location services and mapping integration

Feature

FAQ

Does Gett have ads?

Yes, Gett contains advertisements within the app. These ads may appear during your usage of the service.

What is the average rating for Gett?

Gett has an impressive average rating of 4.9 stars, based on over 17,224 user reviews.

How does Gett compare to other taxi apps in London?

Gett specializes in iconic black cabs, known for their spaciousness and ability to use bus lanes for faster travel. Users often praise the reliability and professional drivers associated with black cabs.

Can I book Gett for someone else?

Yes, Gett offers a 'Gett Family' feature that allows you to book, pay for, and track taxis for your loved ones, even if they don't have the app.

Is Gett suitable for airport transfers?

Absolutely. Gett provides reliable airport transfers to and from all major London airports, with ample space for luggage and priority booking options.

Are Gett black cabs accessible?

Yes, all Gett black cabs are fully wheelchair accessible as a standard feature, ensuring comfortable journeys for all passengers.

How does Gett contribute to environmental sustainability?

Gett donates 1p to Trees for Cities for every completed ride and offsets all CO2 emissions from these rides through certified carbon offsetting projects. You can also specifically book an electric black taxi.

What are the main user complaints about Gett?

User reviews indicate some concerns regarding inconsistent pricing and potential hidden fees, as well as issues with driver availability and cancellations. Some users have also reported poor in-app support and communication.