This on-demand shuttle service provides shared rides within designated service areas. Book a ride through the app, and a computer algorithm will match you with a shuttle heading in your direction, offering real-time tracking and estimated pick-up times. Accessible options for wheelchair users are available.
What We Love
- 💰 Nice price
- 👍 Convenient for commuting
- ✨ Clean and safe rides
- 🚗 Professional drivers
- 👍 Great service for community
- 👍 Great for getting to train
- 👍 Clean vehicle and smooth ride
- 👍 Convenient way to get transit
- 👍 Eliminates carpooling and parking fees
- 👍 Allows for responsible drinking
Room to Improve
- ⏳ Busy and hard to find rides
- ⏳ Long wait times for pickup
- ⏳ Slow arrival at destination
- ⏰ Inconvenient weekend service times
- ⏳ Long travel times (1hr+)
- 💸 Charged without receiving ride
- 💸 $2 fee for cancellations due to high demand
- 🚌 Wish for more buses and faster arrival
- ⏳ Daughter late for school due to bus delays
- ⏳ Impossible to book evening rides
- 🗺️ Limited coverage area
- 🗺️ Useless for West Norwalk residents
- 🗺️ Cannot be dropped off out of zone
- ⏳ Terrible pickup algorithm (20+ min waits)
- 🗺️ Limited residential coverage
