Wheels2U

Wheels2U

We bring the Wheels 2U!

615 ratings
19 reviews
Free

Details

  • Released
  • Updated
  • August 28, 2019
  • September 18, 2026

Features

Wheels2U screenshot #1 for iPhone
Wheels2U screenshot #2 for iPhone
Wheels2U screenshot #3 for iPhone
Wheels2U screenshot #4 for iPhone
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About

This on-demand shuttle service provides shared rides within designated service areas. Book a ride through the app, and a computer algorithm will match you with a shuttle heading in your direction, offering real-time tracking and estimated pick-up times. Accessible options for wheelchair users are available.

✓On-demand shuttle service
✓Shared rides
✓Real-time vehicle tracking
✓Estimated pick-up times
✓Wheelchair accessible options
✓Service area maps
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What users say

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What's New in Wheels2U

4.30.0

September 18, 2026

Performance improvements and bug fixes

User reviews

public transportation

what’s the point of the app if it’s just gonna tell me to take the bus

Bad Service

Any time I try to schedule a ride it keeps saying try again or cant find a ride. Such a shame because this would be such a great idea if it worked

This is a scam

within seconds of booking a ride, I got a message that I was being charged a no show fee and that the driver had departed

Bad service

No guaranteed ride. Why even provide this service when you don’t even know that you’re actually gonna get a ride or not. Also, the wait is insane 25-30 minutes sometimes even more because drivers like to stop and sit at random locations…. on weekdays the service supposedly starts at 7am but whenever I do request one at that time it’s extremely hard to find a ride. Make a change get more vans/buses or something because this is outrageous.
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Somewhat disappointing

Usually busy and hard to find rides and when there are some available it’s rare that you’re able to get picked up right away. I’ve had very few good fast rides but even when I was the only passenger it took some time to arrive at my destination. Though the price is nice.

Developer apps

User experience

🐞

Reported Bugs

2 issues

Charged after ride cancellation

Bug

System tells users to take the bus

Bug
✨

Requested Features

3 requests

Change weekend service times back

Feature

More buses and faster arrival

Feature

Better evening service

Feature

FAQ

What does Wheels2U do?

Wheels2U is an on-demand shuttle service that picks you up at your location and takes you to your destination within specific service areas in Norwalk and Westport. It operates as a shared vehicle service, matching multiple passengers heading in the same direction.

How does the Wheels2U app work?

Once you request a ride through the app, a computer algorithm matches you in real-time with a shuttle. You can track your vehicle in real-time and will receive an accurate estimate of your pick-up time before booking.

Is Wheels2U free to use?

The app itself is free to download. Fares for the shuttle service vary and can be found on the Wheels2U website for Norwalk and Westport. The app may also contain in-app purchases for booking rides.

Can I use Wheels2U if I need a wheelchair space?

Yes, if you require the use of a wheelchair space, you can note this in the app under your rider profile. The service aims to accommodate various passenger needs.

What are the service areas and hours for Wheels2U?

Service areas, hours of operation, and fares are specific to Norwalk and Westport. You can find detailed information for each location by visiting Wheels2UNorwalk.com and Wheels2UWestport.com respectively.