Wheels2U

Wheels2U

We bring the Wheels 2U!

613 ratings
16 reviews
Free

Details

  • Released
  • Updated
  • August 28, 2019
  • July 16, 2026

Features

Wheels2U screenshot #1 for iPhone
Wheels2U screenshot #2 for iPhone
Wheels2U screenshot #3 for iPhone
Wheels2U screenshot #4 for iPhone
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About

This on-demand shuttle service provides shared rides within designated service areas. Book a ride through the app, and a computer algorithm will match you with a shuttle heading in your direction, offering real-time tracking and estimated pick-up times. Accessible options for wheelchair users are available.

On-demand shuttle service
Shared rides
Real-time vehicle tracking
Estimated pick-up times
Wheelchair accessible options
Service area maps
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What users say

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What's New in Wheels2U

4.27.16

July 16, 2026

Performance improvements and bug fixes

User reviews

Bad service

No guaranteed ride. Why even provide this service when you don’t even know that you’re actually gonna get a ride or not. Also, the wait is insane 25-30 minutes sometimes even more because drivers like to stop and sit at random locations…. on weekdays the service supposedly starts at 7am but whenever I do request one at that time it’s extremely hard to find a ride. Make a change get more vans/buses or something because this is outrageous.
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Somewhat disappointing

Usually busy and hard to find rides and when there are some available it’s rare that you’re able to get picked up right away. I’ve had very few good fast rides but even when I was the only passenger it took some time to arrive at my destination. Though the price is nice.

Inconvenient Now

I used to love this service, as I always used it to go to work or head home. But ever since they changed the times during the weekend, I literally have no use for it anymore. I don’t understand why service starts at 7 during the weekday, but 1 during the weekends! Me and a lot of people I know who use this service are very upset about it. Please change it back!!!
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Do better Norwalk

The system is set up to either make you wait for 30 +mins or tells you to take the bus?
Also the app is ran by Norwalk Transit
It Takes you 1hour + to get anymore not including the way back
We pay for an app to be told that our options don’t matter?!!

Commuter to nyc

Very convenient , clean and safe

Developer apps

User experience

🐞

Reported Bugs

2 issues

Charged after ride cancellation

Bug

System tells users to take the bus

Bug

Requested Features

3 requests

Change weekend service times back

Feature

More buses and faster arrival

Feature

Better evening service

Feature

FAQ

What does Wheels2U do?

Wheels2U is an on-demand shuttle service that picks you up at your location and takes you to your destination within specific service areas in Norwalk and Westport. It operates as a shared vehicle service, matching multiple passengers heading in the same direction.

How does the Wheels2U app work?

Once you request a ride through the app, a computer algorithm matches you in real-time with a shuttle. You can track your vehicle in real-time and will receive an accurate estimate of your pick-up time before booking.

Is Wheels2U free to use?

The app itself is free to download. Fares for the shuttle service vary and can be found on the Wheels2U website for Norwalk and Westport. The app may also contain in-app purchases for booking rides.

Can I use Wheels2U if I need a wheelchair space?

Yes, if you require the use of a wheelchair space, you can note this in the app under your rider profile. The service aims to accommodate various passenger needs.

What are the service areas and hours for Wheels2U?

Service areas, hours of operation, and fares are specific to Norwalk and Westport. You can find detailed information for each location by visiting Wheels2UNorwalk.com and Wheels2UWestport.com respectively.