NO STORE MAPS
Why don't you provide a map of the store depts/aisles??? Place it right on the front of the app when you select a location. I need to find a product but have no idea where the dept is in the store. So I'm going elsewhere.
Hometown Shopping
So grateful for the wonderful shoppers who fill my grocery orders!
Variety
The store needs more organic options. In the past few months both organic butter & organic apple juice are no longer available. If the options keep dwindling, I will shop somewhere else.
I had to lower my rating
With the most recent update you took away the shopping list or changed it. I liked the shopping list before. The new one seems more confusing. I liked being able to make a list , add to it quickly and easy no matter where I was, no matter what I was doing. New and improved is not always a good thing.
I still have not seem an item locator link based on what store I am shopping. Home Depot and Lowe’s both have it on their apps. For the most part they are pretty accurate. I am pretty familiar with my local store, knowing which aisle I need for which item. It would help in the neighboring stores. No matter how hard they try, the stores are not laid out the same.
I still have not seem an item locator link based on what store I am shopping. Home Depot and Lowe’s both have it on their apps. For the most part they are pretty accurate. I am pretty familiar with my local store, knowing which aisle I need for which item. It would help in the neighboring stores. No matter how hard they try, the stores are not laid out the same.
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Everyone is so polite!!
All the young adults working here are amazing!!
Not scanning right
I have 500 perks and etc and my car isn’t showing up on the self check out
Nice UI, terrible back end
Does not stay signed into account. Signing in is a miserable experience as repeated “too many requests” errors occur. Must keep refreshing until it finally processes your login. However, it will repeat this at every step of you doing something with your account. Horrendous experience. Would not recommend (unless they fix).
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Cannot even login now??
Since I’ve updated the app I can’t even login. It signed me out!! It’s always something with this app!
Too expensive, short supply of sale items
Never thought I’d see the day that Giant Eagle was more expensive than the local Heinen’s. But, that’s corporate America for you. Greedy executives. Nice job having a two day supply of your sale items.
Adding items to existing order is a pain
Could not add items without having to refinish my entire order, I had to put in my card details and select a new time slot anytime I wanted to add something. (I was still in the adding window.) This isn't an issue on instacart's own app, or kroger's app, so I won't be using giant eagle's anymore. QoL oversight failure. I also think reviews would be nice on items. I also ran into an issue where a food I order a lot had 0 pictures, like it just didn't load. Overall I really did not like my experience using the app. The food selection itself is pretty awesome, which adds a star.
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Disappointed
App signed me out and I am unable to open link to resign in. This has happened since the update a week ago. Please fix.
Pick up water
Ordered from phone and pick up at store
Fine until
This app functional. It does what grocery store apps should do. But in the last couple months every single tine I open it up I get a popup: 'Giant Eagle does not have access to your location.' That's right, GE, and you never will. There should be a one-time setting to allow or disallow location, not a popup Every. Single. Time.
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Lags
The app lags and doesn’t update fast enough from screen to screen.
Widget is useless
For some reason a widget is offered but the widget does absolutely nothing. It just says log in. I am logged in. If I tap “log in” on the widget it just takes me to the app where I am logged in lol why wouldn’t the widget be used to always display my advantage card?
AWESOME
Guy named James helped me find everything I needed
Grateful customer
I love Giant Eagle app, because after a long day at work. I can make my grocery list and don’t have to walk around the store and stand in long lines. Also, you see more variety online
Not good
The app doesn’t work on my phone. It simply won’t open.
The new update stinks
I tried using the app after the newsiest update and it crashed. I logged out and logged back in and it said my card was not active anymore. Fix the app!
Curbside Express
I have been very pleased with this service. The staff is friendly and aims to please. Love them all!
