Coupons not going through
It says it’s active but didn’t give me the full money off.
Best
Love this giant eagle every one always friendly and always have what I need🥰
Pick up order
I love your curbside pickup your workers are wonderful
Troubleshooting
The app is not easy to navigate when you have an issue with your order.
Every time I use the app, I have to sign back in.
Every time I use the app, I have to sign back in. That’s not good when you don’t get Internet service inside the store.
Crashing
App was great got updated now just crashes
Got it done in a jiffy
I was crunched for time on the weekend before going back to school and I totally appreciated this ability to shop online to save time. It was quick and easy.
Can't login to purchase gift cards
I can login to the app as usual and purchase groceries but can't login to purchase gift cards. It should be in the same app! Useless.
Buggy
There’s always some bug, promo codes never work for me.
Horribly designed app
Whoever is in charge of this app clearly doesn’t have any clue how to run it efficiently
The deals are not ever up to date.the app is always a mess if I select the previous purchase option and nothing I purchase is on there what’s the point of having it also some products in the store they don’t have online at all for example if I want a bunch of banana’s (6) I have to put in 6 individual items of that in my cart if I want a buy 1 get 1 it doesn’t show up as that instead it shows up as it being discounted
The deals are not ever up to date.the app is always a mess if I select the previous purchase option and nothing I purchase is on there what’s the point of having it also some products in the store they don’t have online at all for example if I want a bunch of banana’s (6) I have to put in 6 individual items of that in my cart if I want a buy 1 get 1 it doesn’t show up as that instead it shows up as it being discounted
Show more
Not after the update
The latest update messed up my app. I can not log in, had to uninstall and reinstall and it still won’t let me log in.
I can’t even get to the page to enter my user name and password.
This new update messed everything up
I can’t even get to the page to enter my user name and password.
This new update messed everything up
Customer care
Curbside Lucia
Not able to add to Apple wallet
I love this app as one it is easy to use and I am also a Giant Eagle team member. I had my perks card linked to my Apple wallet and deleted by accident. I tried to go in the app to add to wallet and that option isn’t there anymore. It says add to wallet but the button isn’t there. I tried to go through safari and add it didn’t work. and also tried deleting the app still not there. Please fix this as I use my perks card everyday and it would be easier to just have in my Apple wallet
Show more
Digital Loyalty Card doesn’t Work in Wallet
App is about as pedestrian as it can get. A bit disappointing that there are references to downloading my Advantage Card to my Wallet app, but no button that actually does it. Digital card is only available in the app which is a pain when you have to open the app and the drill down to get my card to appear.
Show more
Grandmas order
Excellent service . Great accuracy
Prices are CRAZY AF
You already know that your price gouging us do I even need to say it?! you offer some deals of course that you have the most expensive group trees in the freaking state except for maybe Trader Joe’s. It’s gross, do better.
NO STORE MAPS
Why don't you provide a map of the store depts/aisles??? Place it right on the front of the app when you select a location. I need to find a product but have no idea where the dept is in the store. So I'm going elsewhere.
Hometown Shopping
So grateful for the wonderful shoppers who fill my grocery orders!
Variety
The store needs more organic options. In the past few months both organic butter & organic apple juice are no longer available. If the options keep dwindling, I will shop somewhere else.
I had to lower my rating
With the most recent update you took away the shopping list or changed it. I liked the shopping list before. The new one seems more confusing. I liked being able to make a list , add to it quickly and easy no matter where I was, no matter what I was doing. New and improved is not always a good thing.
I still have not seem an item locator link based on what store I am shopping. Home Depot and Lowe’s both have it on their apps. For the most part they are pretty accurate. I am pretty familiar with my local store, knowing which aisle I need for which item. It would help in the neighboring stores. No matter how hard they try, the stores are not laid out the same.
I still have not seem an item locator link based on what store I am shopping. Home Depot and Lowe’s both have it on their apps. For the most part they are pretty accurate. I am pretty familiar with my local store, knowing which aisle I need for which item. It would help in the neighboring stores. No matter how hard they try, the stores are not laid out the same.
Show more
