Recommend App
Love the ease of using the app. I didn’t want to add it to my phone with all my other apps, but I decided to do so, and I have truly enjoyed using it over shopping directly from the website. If you haven’t downloaded it, I recommend you try it.
Every time I use the app, I have to sign back in.
Every time I use the app, I have to sign back in. That’s not good when you don’t get Internet service inside the store.
App works 50% of the time
App is stuck loading 50% of the times I try to use it. Between the app and the website, usually one will work.
Invasive.
This app is invasive. I should not need to give my date of birth to link my rewards card. The cookie preference option buttons are fake and cannot be toggled off, so you illegally cannot opt out of unnecessary data collection. Nasty. Guess I won’t shop here anymore.
Coupons not going through
It says it’s active but didn’t give me the full money off.
Best
Love this giant eagle every one always friendly and always have what I need🥰
Pick up order
I love your curbside pickup your workers are wonderful
Troubleshooting
The app is not easy to navigate when you have an issue with your order.
Every time I use the app, I have to sign back in.
Every time I use the app, I have to sign back in. That’s not good when you don’t get Internet service inside the store.
Crashing
App was great got updated now just crashes
Got it done in a jiffy
I was crunched for time on the weekend before going back to school and I totally appreciated this ability to shop online to save time. It was quick and easy.
Can't login to purchase gift cards
I can login to the app as usual and purchase groceries but can't login to purchase gift cards. It should be in the same app! Useless.
Buggy
There’s always some bug, promo codes never work for me.
Horribly designed app
Whoever is in charge of this app clearly doesn’t have any clue how to run it efficiently
The deals are not ever up to date.the app is always a mess if I select the previous purchase option and nothing I purchase is on there what’s the point of having it also some products in the store they don’t have online at all for example if I want a bunch of banana’s (6) I have to put in 6 individual items of that in my cart if I want a buy 1 get 1 it doesn’t show up as that instead it shows up as it being discounted
The deals are not ever up to date.the app is always a mess if I select the previous purchase option and nothing I purchase is on there what’s the point of having it also some products in the store they don’t have online at all for example if I want a bunch of banana’s (6) I have to put in 6 individual items of that in my cart if I want a buy 1 get 1 it doesn’t show up as that instead it shows up as it being discounted
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Not after the update
The latest update messed up my app. I can not log in, had to uninstall and reinstall and it still won’t let me log in.
I can’t even get to the page to enter my user name and password.
This new update messed everything up
I can’t even get to the page to enter my user name and password.
This new update messed everything up
Customer care
Curbside Lucia
Not able to add to Apple wallet
I love this app as one it is easy to use and I am also a Giant Eagle team member. I had my perks card linked to my Apple wallet and deleted by accident. I tried to go in the app to add to wallet and that option isn’t there anymore. It says add to wallet but the button isn’t there. I tried to go through safari and add it didn’t work. and also tried deleting the app still not there. Please fix this as I use my perks card everyday and it would be easier to just have in my Apple wallet
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Digital Loyalty Card doesn’t Work in Wallet
App is about as pedestrian as it can get. A bit disappointing that there are references to downloading my Advantage Card to my Wallet app, but no button that actually does it. Digital card is only available in the app which is a pain when you have to open the app and the drill down to get my card to appear.
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Grandmas order
Excellent service . Great accuracy
Prices are CRAZY AF
You already know that your price gouging us do I even need to say it?! you offer some deals of course that you have the most expensive group trees in the freaking state except for maybe Trader Joe’s. It’s gross, do better.
