ADS while you PAY!?
This creates branding confusion and SEO issues, especially since the GIZI URL displays outdated information about my business. A paid hosting platform should not expose customer sites through multiple public URLs without proper controls.
This experience has been frustrating and does not align with what I expect from a professional website service.
Response from developer
Thank you for your honest feedback. We would like to confirm that the issue with your website being accessible under the GIZI subdomain has already been resolved, as communicated earlier via email. Your site is now correctly aligned with your custom domain only. Regarding ads, GIZI is currently testing limited in-app ads to help keep the service sustainable. However, ads are not shown to users on any paid user plan, including the GIZI Supreme plan. If you noticed ads while using a paid plan, we sincerely appreciate you bringing this to our attention. Please feel free to contact us at happyhelp@gizi.site so we can review this for you. We would also like to clarify that domain plans are not part of the user subscription plan and are handled separately. This allows users to choose and manage domains independently while keeping the core GIZI platform pricing affordable. We also want to be transparent that over 90% of our users are on free plans, and ads help us continue providing and improving services for both free and paid customers while keeping our pricing extremely affordable. We would also like to mention that your plan is just $12.90 per year (approximately $1 per month), while still offering full website hosting, custom domain support, and continuous improvements. We work hard to keep GIZI affordable while maintaining professional service quality. Your feedback genuinely helps us improve, and we appreciate your patience and support.
THE ONLY WEBSITE BUILDER THAT SHOULD EXIST
I highly recommend!
I wish I never started using GIZI.
Response from developer
Thank you for your feedback. We’re sorry to hear about your frustration and would love the chance to clarify. We’ve checked our support records and can confirm that Thomas from our HappyHelp Team replied to your email on time. It’s possible our response may have ended up in your spam or junk folder — please take a moment to check there. If you still can’t find it, we recommend trying to contact us from a different email address, in case a spam filter is blocking the communication. Regarding domain ownership: there is no domain locking on GIZI. Domains purchased through our platform are fully transferable. If a user chooses to delink their domain from GIZI, we immediately provide access to the domain control panel after confirmation — completely free of charge — so they can manage or transfer it as they wish. In fact, domain transfer or delinking is something many of our users request when they move on to other platforms. We have a clear process in place to assist users through it smoothly, and we’re always happy to help with such requests without hesitation. As a provider, GIZI operates on very minimal margins for domains, and we are fully transparent about this process. Unlike many industry-standard vendors who lock customers in through domain restrictions, we never do that. We do not lock users into our platform. Our goal isn’t to maximize profit from domain sales — it’s to make it easy and affordable for small business owners to set up and get online quickly. We understand that as your business grows, your needs evolve. And you’re not alone — many of our users outgrow GIZI and go on to build even bigger things. We’re proud to be the first step in that journey. As a platform, we strive for clarity, simplicity, and fairness. If at any point we’ve failed to meet that standard in your case, we sincerely apologize. What to do next: Please write to us at happyhelp@gizi.site, and mention the domain name you’d like to transfer. We’ll take it forward from there — quickly and hassle-free. — Team GIZI
App suddenly stopped working
Response from developer
Hi there! We noticed your 1-star review and totally understand your frustration — we’re really sorry about the inconvenience. There was a small server downtime that affected access from certain time zones, especially in the US region, over the past two days. The good news is: it’s all fixed now! We’ve also added extra checks to make sure it doesn’t happen again. We also checked with our HappyHelp team and couldn’t find any messages from your end, so it’s possible something didn’t go through. If you’re still having trouble, please drop us an email at happyhelp@gizi.site — we’d love to help and make this right for you.
