GТL User Reviews

Customer Experience

Positive experience13.6% of reviews
Neutral0.0% of reviews
Negative experience86.4% of reviews

~ Based on 22 written reviews from the US App Store.

Is GТL Safe?

GТL: Gеtting Оut Messaging appears mostly safe based on user ratings. AppsHunter Safety Score for GТL is 80/100.

This assessment is based on 563 user ratings, with an App Store average of 4/5.

Safety Analysis

76.2% of ratings point to a safe experience
1.8% of ratings suggest some concerns
22.0% of ratings point to a risky experience

~ Based on 563 App Store ratings for GТL.

Is GТL Legit?

GТL: Gеtting Оut Messaging appears legitimate, with a few gaps. AppsHunter Legitimacy Score for GТL is 63/100.

Based on 63 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Does not support all states

Makes you pay before showing the list of states . NC is not one of them .. $30 they got me for .

Easy to use

The app is simple and straightforward. Finding facility information is quick

Scam

How do I get my money back in never received a email for the money I spent and I couldn’t even use the app

Trash APP NOT ALL STATES ONLY A FEW

Make it known you’re expanding! This app just wants your money in getting my refund! You have about 10 facilities to choose from!! App is garbage

DONT DOWNLOAD

They don’t have barely any facilities to message and they don’t make that clear before you spend the money. So, $30 down the drain for me. I better be getting a refund this is ridiculous.

Waste of money

I also couldn’t find the facility I was looking for, after paying for a subscription. Such a waste.

Check the developer name before you pay!

Before subscribing, look closely at the developer listed on this page. “Telmate product INC.” This is not “Telmate, LLC”, the company behind GTL’s GettingOut service that a lot correctional facilities use.

Worst

It just takes your money and you don’t get to talk to your loved one or even find the Jail they’re in

.!

Haven’t used but hoping it’s a good app to talk to my cousin

Really

I deposited money in a messaging account 2days ago and it has yet to show up my bal still says 0 now tonite I tried to answer my grandson and had to deposit more money is one account for your loved one and a different one for you?

Not very many prisons

I was told to download this app and I could communicate with my friend in Pleasant Valley State Prison in Coalinga California. So, I paid $20 only to search that prison and nothing happened. I assume thst means that this app doesn't connect with that prison. If I am wrong, app master let me know how I can connect with my friend. Until then I would not use this app unless you know that they have the prison you want.
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Response from developer

Hi Sting Rea, we’re sorry you couldn’t find the facility you were looking for. We’re actively expanding our coverage and adding support for more prisons and jails. Please make sure you’re using the latest version of the app and stay tuned for updates as new facilities become available. Thank you for your feedback - your opinion is very important to us.

Scammy

It doesn’t give you the opportunity to see if this app works for the needed facility without charging the fee first! Paid money for nothing!

Response from developer

Hi PatriotinFL, we’re sorry the app didn’t meet your expectations. We’re actively expanding our coverage and adding support for more facilities. Please make sure you’re using the latest version of the app and stay tuned for updates. Thank you for your feedback - your opinion is very important to us.

Useless and broken

Mandatory subscription, and then when you get in, the inmate search function does not work at all.

Response from developer

Hi Ross Messiah, we’re sorry the search experience didn’t meet your expectations. We’re actively expanding our coverage and improving inmate search across supported facilities. Please make sure you’re using the latest version of the app and stay tuned for updates. Thank you for your feedback — your opinion is very important to us.

Cancel

I just downloaded the app yesterday but the facility I need (local jail) is not on the app. I have reached out several times instructing them to cancel my subscription. I have also instructed them: DO NOT TAKE ANY MONEY FROM MY ACCOUNT!

Help!

Response from developer

We’re sorry for the frustration. We’re actively expanding our coverage and adding more supported facilities, including local jails. Please make sure you’re using the latest version of the app and stay tuned for updates.

This is a scam

This app is a scam. Don’t fall for it like I did. You cannot search your inmate until you subscribe and after they have your money it shows you that you can only connect with inmates in about 5 prisons.

Response from developer

We’re sorry to hear about your experience. We’re actively expanding our coverage and adding support for more facilities. Please make sure you’re using the latest version of the app and stay tuned for updates as new facilities become available.

Messaging

You charge too much for people who have no cash and your system is not good like the other ones and other jails you’re just not being human to the people

Response from developer

We’re sorry to hear that you feel the pricing is too high. We understand how important it is to stay connected with loved ones and appreciate your feedback. Please keep an eye on our offers, as we regularly provide special conditions for new customers.

Stupid app

Why pay when we already put the funds on their books so that they can contact us! Y’all bootleg!

I am unable to find an inmate at Wayne county correction in Detroit.

GLT getting out is very, very difficult for me. I am older and not great with technology. I have called three different phone numbers, only to be told to download app. I need someone to walk me through the process. Thank you.

Response from developer

We’re sorry you’re having difficulty finding the inmate and using the service. We’re actively expanding our coverage and improving the app to make it easier to use. Please make sure you’re using the latest version of the app and check again as more facilities become supported.

Paywall for basic services

You can’t even search for an inmate without paying 1st. Seeing if your inmate is even available should not be behind a paywall

Response from developer

We’re sorry for the frustration. Some features are available through a subscription, and we understand your concern about checking availability before subscribing. We’re actively expanding our coverage and improving the app experience. Please make sure you’re using the latest version and stay tuned for updates.

No

Only lists 12 locations.

Response from developer

We’re sorry the current coverage didn’t meet your needs. We’re actively expanding the number of supported facilities and locations. Please make sure you’re using the latest version of the app and stay tuned for updates.