Confused
But after saving the random string of text and numbers stayed as my handle.
I tried to back out of the profile ‘edit’ area and didn’t find any navigation buttons or ‘swipe’ options that let me do so.
Force closed app and re-opened.
I tried using the in-app AI to figure out how I could change or actually update my @handle and the AI freaked out.
I understand that I wasn’t asking a pre-formatted question and that was probably the reason the AI couldn’t give me an answer.
BUT: IF you’re going to call something an AI and it can’t do more than a basic search function offered inside any app, and not thin outside the ‘box’ or app, then is it really an AI, or just a glorified search box?
Then I couldn’t escape the AI search function, had to close and re-open the app and saw that my Fort Knox @handle still remained.
Am I doing something wrong?
I appreciate that the app is free.
But ‘free’ is a huge pothole that’s going to kill you when it promised to be a paved road.
Details matter. Maybe more than anything else.
Response from developer
Thank you for writing this out in detail. All three things you hit are real, and none of them were you doing something wrong. The handle not saving was a bug. It is fixed and will ship in an upcoming update, so it is not in the build you have yet. When it lands, changing your @handle will save and stay saved. You were also right that there was no way back out of the profile edit screen. That one is not fixed yet. It is written down and we will get to it. On the in-app AI, your criticism is fair. It is built to answer from the content you have saved, not to act as a general assistant for questions about the app itself, and it should never have trapped you with no way out. We will fix the no-exit part, and we will be clearer about what it is for. Calling something AI and then having it fall over on a plain question is on us, not on you for asking it. If the handle still will not change after the next update, or anything else goes sideways, write to hi[at]glasp.co and we will sort it out directly.
Stole Money and don’t reply
Response from developer
This has been refunded. We should have told you that directly instead of leaving your emails unanswered, and that part is on us. For anyone reading this, here is how the billing works. The plan and the price are shown before you confirm, auto renewal is part of the terms you agree to at that point, and the payment is verified at the time of purchase. Nothing starts quietly in the background, and you can cancel at any time from your account settings. If a charge of your own does not look right, write to hi[at]glasp.co and we will look into it with you.
Highlight to learn
Response from developer
Comparing how different translators render the same passage is exactly the kind of reading Glasp is built for, and this is one of the best uses of it we have heard. Thank you for sharing it.
Dog **** app
Love the app
Response from developer
Thank you, this means a lot to a small team. If there is anything you want Glasp to do that it does not do yet, hi[at]glasp.co reaches us directly.
