Worst AI customer care
I would discourage people from getting a postpaid plan with Globe. They completely rely on AI, no other ways to ask them for help. When I asked them twice for help regarding my e sim as it is not working, they just closed the case and moved on without ever fixing it. Then they bill you with 3x the amount of what you are supposed to pay for without being able to use their service. Worst part of this? You can’t reach out to them. Their AI options so limited, you can’t even choose others.
Show more
Traveler eSIM doesn’t work
I think they haven’t updated the instructions on their website that says to use this app to purchase an eSIM. The only option is for locals.
Not working
The app doesn’t work. Tried several times downloading and even refreshing and no go.
Idiot IT developers
Noob
eSIM is horrible
Went to SM Mall after reading the eSIM instructions. The process is horrible. It took the Globe staff FOUR! attempts on their WiFi to register and activate the eSIM. How is a customer supposed to do it if it takes the experts 4 tries?
Why do I frequently get zero internet access when the iPhone shows 3 bars of 5G? That is dishonest.
Why do I frequently get zero internet access when the iPhone shows 3 bars of 5G? That is dishonest.
Show more













