3rd world app
One has to transfer cash to the app and pay a surcharge for doing so. Ridiculously inefficient and a money-grab. Poor people have to pay…to pay. Make it make sense.
Horrible App
Always erroring out and enough adds! If I don’t want to do something one time stop spamming with them!!!
Needs a massive improvement
I already have regular load and sufficient balance so tell me why I have to use a different payment method when trying to purchase a promo for a different number. Making me spend more money. Also look into improving your eSim registration it’s done poorly cant even get pass the verification stage wasted nearly 2kphp and didnt even benefit from it. Bought it because had to go home for an emergency and ended up having to buy for a physical simcard. Globe do better.
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Roaming dropped out
Purchased roaming for an overseas trip. This morning it has stopped working and has disappeared from my app- I can’t even find evidence of having purchased it. It still had several GB and about 2 weeks left on the plan. I’ve had to purchase a second plan to tide me over until I get back.
0/5 stars. Beware if you are an international traveler.
I had an awful experience with GlobeOne.
As an international traveler, I was required to upload proof of my hotel stay and my departure flight to register my eSIM. I provided screenshots of both, including my hotel receipt and flight confirmation, but my registration was repeatedly rejected with no meaningful explanation.
I was traveling between islands and didn’t have time to visit a Globe store immediately. When I finally made it to a Globe representative at a mall, I was told my number had already been forfeited because the registration wasn’t completed in time. To make matters worse, I was also told there would be no refund for the service I had already paid for.
The registration requirements were unnecessarily difficult for a tourist, the verification process failed despite me submitting the requested documents, and customer service offered no solution other than telling me I had lost both my number and my money.
I’ll be disputing the charge with my credit card company. There are plenty of other eSIM providers that don’t put customers through this kind of hassle just to get mobile data.
I would not recommend GlobeOne to international travelers.
As an international traveler, I was required to upload proof of my hotel stay and my departure flight to register my eSIM. I provided screenshots of both, including my hotel receipt and flight confirmation, but my registration was repeatedly rejected with no meaningful explanation.
I was traveling between islands and didn’t have time to visit a Globe store immediately. When I finally made it to a Globe representative at a mall, I was told my number had already been forfeited because the registration wasn’t completed in time. To make matters worse, I was also told there would be no refund for the service I had already paid for.
The registration requirements were unnecessarily difficult for a tourist, the verification process failed despite me submitting the requested documents, and customer service offered no solution other than telling me I had lost both my number and my money.
I’ll be disputing the charge with my credit card company. There are plenty of other eSIM providers that don’t put customers through this kind of hassle just to get mobile data.
I would not recommend GlobeOne to international travelers.
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