Issues
Every time I have an issue they don’t answer support. They leave me waiting for hours and hours then when I finally click to have them call me back they don’t. Use square instead it’s the same thing but with no problems and actual people who answer the phone if assistance is needed.
App glitches a lot
I love this booking system. However, the app goes down a lot. I run a team of 16 stylists, it’s so freaking frustrating that we cannot check out clients or even see our calendar when this happens, and it takes hours to resolve. They need to lean more into actual developers instead of AI to work on this.
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Thinking about switching to a new platform
This app crashes entirely too much. I literally couldn’t process my clients payment due to the app crashing consistently
Best professional app
Gloss is the most professional organized app for bosses! You can even get business loans reviews and so much more🫶🏾
Best booking app
I am have been very happy the with Gloss Genius app! It’s easy to use for myself and my clients. Please don’t change much, it’s close to perfect!










