GlossGenius User Reviews

Customer Experience

Positive experience53.8% of reviews
Neutral10.5% of reviews
Negative experience35.8% of reviews

~ Based on 478 written reviews from the US App Store.

What users say

Is GlossGenius Safe?

GlossGenius: Booking, Payments appears safe based on user ratings. AppsHunter Safety Score for GlossGenius is 90/100.

This assessment is based on 4,168 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.1% of ratings point to a safe experience
3.6% of ratings suggest some concerns
9.3% of ratings point to a risky experience

~ Based on 4,168 App Store ratings for GlossGenius.

Is GlossGenius Legit?

GlossGenius: Booking, Payments appears to be a legitimate app. AppsHunter Legitimacy Score for GlossGenius is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Makes running a business easy peasy!!!!

I love the updates and the easy access that it gives me and my clients. The only thing that I would love even more is that with paying a subscription you are able to add the card reader to your monthly subscription payment until it’s paid off instead of using a whole different card reader service.

Better then the rest

I thought this would be a basic booking platform, but it’s way beyond that. 1st time salon suite business owner, this platform is changing the game for beauty professionals. Heard about it from my son’s girlfriend that does nails. Turns out I use more features than she knew it had. Being able to take credit card with a transparent rate and checking clients out has been so simple. There’s a lot of wonderful features and the price options work for me. Oh and best of all it comes with a website for your business that I didn’t have or the know how to create. I little tweaking on the website to make it more personal and it was perfect. Already had a client easily book on my website! Absolutely wowed and love!
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Keep updating the layouts

Switched to gloss genus not too long ago and loved the way it was set up but with the new update I’m disappointed. Not a fan of the new home layout. I liked when the daily revenue was at the top and weekly goal was first on the Home Screen it was motivating but now it’s more hidden and replaced with more advertising for add on features and refer a friend. I don’t like how it highlights the refer a friend and features more than any client and business info
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Stop changing the app

I swear they update and change where things are and what they look like once a week.

Don’t

once you reach a certain amount of money in your balance they will hold it and send you a email asking for a live ID photo once submitted they will close your account the next day and it’s not just me please look them up first

Love it

This booking app is so great for me and my clients

DONTTTT GET THIS APPP

THEY STEAL YOUR MONEY AND NEVER GIVE IT BACK AND THEY NEVER LET YOU CANCEL YOUR SUBSCRIPTION WITH THEM THEY ARE MONEY STEALERS AND WHEN YOU PAY EVERY MONTH THEY STILL LIE AND SAY THEY DIDNT GET THERE PAY TO GET MORE MONEY

Business with ease

Been using GlossGenius for just over 5 months. The analytics are pivotal for rebuilding my business after being out for almost 10 yrs. The reminders keep my clients on time and connected. Being able to focus on my clients, keep accurate records and process payments in one app is indispensable. Thank you GlossGenius for making our industry easier to navigate.
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The gloss boss approves!!

I love everything about it!! It has made my salon life soo easy!
I do wish I could have separate bookings that wouldn’t be attached to my schedule. I do tanning as well and I’d love to offer that within my same schedule and site but if people book it, it goes under my clients for the day instead of on a separate schedule
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Great booking system

I love GlossGenius it has been so helpful and essential for my life and new business!

App

Over all the application is good. Which it had more features such as reward/ loyalty points available for clients to collect after every appointment.

So far so good

I was coming from the square appointment app and although I loved that app I felt like GlossGenius had a niche for stylist and had a little bit more to offer such as waivers and form built in the platform. They are good about the feed back you give and updating the app. I am still waiting for my request of being able to select multiple quantities of a service instead of waiting until check out to adjust the number , but I’m sure it’s coming :) so far I’m loving the app.
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Great program

The only thing I wish we could do is print out a daily schedule so I don’t have to keep looking at my phone for my schedule.

Amazing !

Love the updates !

Gloss Genius is the GOAT ⭐️⭐️⭐️⭐️⭐️

As a massage therapist it’s important to have seamless booking. With Glossgenius I never miss a beat and my clients constantly tell me how easy the online booking feature is. The built in website is top tier. Intuitive, easy to use, love being a Gloss Boss! 💋

My Review

I love GG!! It’s helped me organize my business so much!🖤

Functionality

As a brand new business owner and the service industry. What I really love the most about Gloss Genius is how functional it is and it’s extremely user-friendly. I’ve really appreciated all the upgrades that come with the gold plan and how they continually strive to make their software efficient And easily assessable to the client and owners.
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Changed my business

I wish I started with Gloss when I started my business back in 2019. I finally switched over last year of June. The best decision ever and I finally see a major improvement and difference with my business.

Perfect for My Spa Business

As an aesthetician and owner of Saol Nua Spa, I love how GlossGenius keeps everything in one place—from online booking and payments to client communication. I especially love the Google integration, making it easy for clients to find my business and book directly. GlossGenius has made running my spa so much easier!
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Love it so far!

I love the features and how user friendly it is. The only thing I would love to see happen is having the option to purchase a business number directly through the app so we can communicate there instead of a personal number.