GMS Connect App Reviews: Is It Legit?

Name: GMS Connect App
Rating: 2.64 (25 reviews)

GMS Connect App

Jessica Bobeck

💼 Business

Customer Experience

Positive experience18.2% of reviews

Neutral9.1% of reviews

Negative experience72.7% of reviews

~ Based on 22 written reviews from the US App Store.

Is GMS Connect App Safe?

Not enough ratings yet to assess GMS Connect App.

Is GMS Connect App Legit?

GMS Connect App appears to be a legitimate app. AppsHunter Legitimacy Score for GMS Connect App is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Inoperable app, incompetentcompany

Every time I log in, it’s a different experience, credentials are not honored, the type of credential is different, and the web interface and app are inconsistent. Not only was the help desk not able to resolve my problem, the company said they’d send my information to me and it never arrived.

I’ve had terrible experience with this company being unhelpful, and they even failed to pay my friend’s tax withholdings!!

RDRanger Daniel

9 months ago

Response from developer

We are sorry to hear you are experiencing issues. Please reach out to us directly at itadmin@groupmgmt.com and mention your review, and an IT manager will call you directly.

Garbage

The app works about like the payroll company garbage this is a horrible company

009hd

a year ago

Response from developer

Hello, we're sorry you are experiencing issues with our application. Please reach out to us at itadmin@groupmgmt.com or call 330-659-0100 and select option 2 so we can help you further.

Fix your app

I’m so dam tired of trying to login to this app fix the dame thing already

MMedley_62

2 years ago

Response from developer

Hello, we're sorry you are experiencing difficulties logging in. Please reach out to us at itadmin@groupmgmt.com or call 330-659-0100 and select option 2 so we can help you further.

Love the New App!

My employees are loving this new app! The functionality is great and they are now able to easily access all the features they would find on the website. This new tech launch has been a game changer for our experience with GMS.

SSPF12345

2 years ago

Simple & Functional

Easy to use and enough functionality to do what i need on a daily/weekly basis.

Mmicahel_fischer_82

2 years ago

Can’t Log In

For whatever reason the app will not let me login using my GMS connect username and it will not let me login using in using my email. Just this afternoon reset my password and ensured that my login credentials (including security questions) were correct and I am still unable to login given the information the login window requires (email + password). As a current employee, can we please improve the app and add the ability to login using your specified username? Otherwise, I will be unable to utilize this app.

AAazusenis

2 years ago

Response from developer

Hello, it sounds like you are attempting to use the GMS Connect website's credentials to login to the mobile app. It is possible to use the same login, but you would need to re-register on the mobile app, or re-register using the green SSO Sign-On button on the website. Please feel free to reach out to us if you need assistance or have any further questions at itadmin@groupmgmt.com or call 330-659-0100 and select option 2.

Trash

Changes up their stuff and loses all my information.

BSboneless steak

2 years ago

Response from developer

Hello, we're sorry you are experiencing issues with our app. Please reach out to us at itadmin@groupmgmt.com or call 330-659-0100 and select option 2 so we can help you further.

Terrible company

It’s a terrible app and a terrible company with a terrible website to go with it. Every time I try to log in on the app it says my account can’t be found even though I have an account on the website.

Whenever I try to log in on the website, it’s a pain. Now they’ve rolled out some new login page on the website that makes you make ANOTHER LOGIN and after I got it set up and working, I can’t easily get back to that login on their website. It’s like they can’t decide what interface to use and they make it stupid difficult to even login. I don’t usually write reviews, but this one deserves it.

FYI, it’s not just me. Several people at my job have experienced the same thing and many don’t even bother trying to log in because it’s so ridiculous.

Ggooberpotato

2 years ago

Response from developer

Hello, we're sorry you are experiencing issues with the app. The new login page on our website has established a single login that works for both the website and the app, to remove the confusion of being told your account can't be found. This login can be easily accessed by going to our website and clicking the green SSO Sign-In button! Please feel free to reach out to us with any further comments or concerns at itadmin@groupmgmt.com or call 330-659-0100 and select option 2.

Blank screen when logging in

There is a blank screen when logging in and doesn’t let you refresh or do anything. Frustrating because this is apparently the only place you can access your digital insurance cards through GMS

GUGMS User

2 years ago

Response from developer

Hello, we are sorry you are experiencing issues with the app. Please reach out to us at itadmin@groupmgmt.com or call 330-659-0100 and select option 2 so we can help troubleshoot with you.

Keep it simple

Won’t let me login. Keeps asking for my email but the gms account I have uses username. Apparently you have to create another account because they aren’t capable of transferring the existing one. Even previous gms was a pain, always wants you to change password and is extra sensitive about what you change it to. Worst payroll system I’ve ever used.

FFarnhamstl

2 years ago

Response from developer

GMS has deployed a recent enhancement to link user accounts across multiple interfaces. Once you've registered for the app, you can use those credentials on any GMS application where you see an SSO Sign-In button. If you need additional assistance, please feel free to contact us at 330-659-0100 and select option 2.

Finally a reliable payroll solution!

I feel so silly! At first, I couldn’t access my payroll and it was driving me crazy! BUT I realized I was using the wrong login and password. Now that I’m in, it works great!

P4Poindexter 2 4

2 years ago

Completely Useless

I’m seeing reviews from a year ago claiming they can’t log in. I’m here in the present day still unable to log in. This doesn’t make me feel good about the company handling my paycheck.

DDShurry

2 years ago

User not found

Oh look the same issue as all these other reviews, so glad my company is paying for this service

RRiaskaz6661742

3 years ago

Can’t login but can login with safari WTH!!

FIX THE APP

W3Wilson 34

3 years ago

Can’t login

Can’t login with my username

Aafrase6

3 years ago

Unable to login

When trying to login, I’m prompted with a message that says unable to find account. Not very useful if you’re not able to login.

LLil_Gert

3 years ago

Jessica

Fix your app

BBitch98775514

3 years ago

Pointless App

Why does the app want my email but the web want my username? And then tell me that it can’t find my account?
Why have us setup a username, then ask us to use our email to login?
Did you actually pay somebody to build this app for you? I would be asking for a refund.
The level of programming errors here is astounding. Testing apps BEFORE unleashing them into the market is essential!!! Waste of my time!
Wish I could give 0 stars

Sshortguytim

3 years ago