Comparison

Ohio Child Support vs GMS Connect App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Ohio Child Support

Manage your Ohio child support cases on the go. Access case details, make payments, update personal information, and communicate securely with your caseworker. Receive payment notifications and review your history.

Highlights
  • Access case/order and account information
  • Make child support payments
  • Enroll in direct deposit or debit card
  • View payment history
  • Receive payment notifications
  • Update personal and child information
  • Message child support worker
Features
Read full description

Ohio’s Child Support mobile app gives users secure and easy access to their child support case information anytime, anywhere. Users can: · Register to access child support case/order and account information · Make a payment by credit card or view instructions for making payments from your checking or savings account, either electronically or through the mail · Choose how to receive payments by enrolling in direct deposit or the Ohio child support debit card program · Review your payment history for the last 24 months · Receive payment notifications and alerts · View case details for your Ohio child support cases · View and update your personal information, including contact, employment, health insurance and child information · Contact your child support worker by safely and securely sending messages · Find your local child support agency information, including phone number, address, website and direction

About

GMS Connect App

Access employment-related information, including paystubs and benefits. This platform allows employees to view their personal data securely. Users must adhere to guidelines to ensure proper and authorized access.

Highlights
  • View paystubs
  • Access benefits
  • Manage employment information
  • Secure access to personal data
Features
Read full description

View your paystub, access your benefits, and more! The Guidelines for use of this app are: GMS Mobile Application platform (the App) permits users to access employment related information. You are advised that the account is available for access by employees but shall not be otherwise modified, expanded, or terminated by the end users, unless specifically requested by GMS. GMS has the exclusive right to create said accounts. The accounts shall remain in accordance with GMS’s record retention rules and regulations. YOUR USE OF THE APP The App allows you to view your employment related information. Your use of the App must comply with the Guidelines below, which may be updated from time to time. Should we become aware of activities that violate these Guidelines access may be restricted, and legal action pursued, if warranted. THE APP GUIDELINES: You may not use the App to: - gain unauthorized access to any information that is not specifically related to yourself, including personal, private or confidential information belonging to others; - impersonate or misrepresent your identity; - reverse engineer, decompile, recompile, update or modify any portion of, or the entirety, of the App; - plan or engage in any illegal, fraudulent, or manipulative activity. THIRD PARTY WEBSITES The App may contain or reference links to websites operated by third parties. These links are provided as a convenience only. Such Websites are not under GMS’s control. GMS is not responsible for the content or any links contained in a Third Party Website. Access to any Third Party Website is at your own risk, and you acknowledge and understand the linked websites may contain terms and privacy policies that are different from GMS’s. We are not responsible for such provisions, and expressly disclaim any liability for them. PRIVACY POLICY The GMS Privacy Policy is located at https://www.groupmgmt.com/privacy-policy/

Screenshots

Ohio Child Support4 screens
GMS Connect App3 screens

Verdict

The call

The clearest difference is rating: GMS Connect App at 2.6 against Ohio Child Support's 1.6. GMS Connect App also leads on review sentiment (18% vs 1%) and update cadence (every 3 weeks vs every 2 months). Ohio Child Support's advantage is ratings volume (160 vs 25) and iOS requirement (13.0 vs 15.1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

GMS Connect App holds the better App Store score, 2.6 against 1.6. That said, the two scores are not equally well evidenced: Ohio Child Support has 160 ratings behind it against 25, so its average is the more settled of the two. Written reviews point the same way: 1% of Ohio Child Support's written reviews are positive against 18% of GMS Connect App's.

UpkeepUpdate frequency

Ohio Child Support ships an update every 2 months, GMS Connect App every 3 weeks. The most recent releases landed on November 3, 2026 and November 7, 2026 respectively.

Scorecard5 real differences · 5 level
Ohio Child Support versus GMS Connect App: the parameters behind the verdict, then further details
ParameterOhio Child SupportGMS Connect App
PriceFreeFree
Rating1.6 (160 ratings)2.6 (25 ratings) — better
Positive reviews1.4% of reviews18.2% of reviews — better
Number of ratings160 — better25
Update frequencyEvery 2 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.0 — better15.1
Further details — not scored
Size159 MB40 MB
Age rating4+4+
DeveloperOhio Department of Job and Family ServicesJessica Bobeck

Customer experience

Ohio Child Support

All ratings106 ratings
Positive17.9%
Neutral3.8%
Negative78.3%
Written reviews70 reviews
Positive1.4%
Neutral1.4%
Negative97.1%

GMS Connect App

All ratings25 ratings
Positive40.0%
Neutral0.0%
Negative60.0%
Written reviews22 reviews
Positive18.2%
Neutral9.1%
Negative72.7%

Bugs and requests

Ohio Child Support

Reported bugs

16 issues
  • API Error: invalid argument
  • API Error: invalid argument to +[CommonStoreAPI set|tem:]
  • OTP/verification code not received
  • App doesn't load
  • App crashes
Show 11 more
  • App freezes
  • Login issues (invalid username/password, incorrect PIN)
  • App requires phone to meet minimum security requirements
  • App stops working
  • Payment amount not transferring
  • Phone number validation error for payments
  • Balance wiped to zero
  • App is outdated/not updated
  • Service unavailable message
  • Blank screen on opening
  • App not working with specific devices (iPhone 14 Pro Max)

Requested features

6 requests
  • Add facial/fingerprint recognition or remember password option
  • Fix the app and ensure regular updates
  • Provide tech support for the app
  • Fix the OHID connection
  • Fix the payment amount transfer issue
Show 1 more
  • Fix the phone number entry for payments

GMS Connect App

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Ohio Child Support

No in-app purchases

None

GMS Connect App

No in-app purchases

Questions

Is Ohio Child Support free?
Ohio Child Support is free to download, with no in-app purchases.
Is GMS Connect App free?
GMS Connect App is free to download, with no in-app purchases.
Which has better reviews, Ohio Child Support or GMS Connect App?
GMS Connect App is rated higher. Ohio Child Support averages 1.6 out of 5 from 160 ratings, while GMS Connect App averages 2.6 from 25 ratings.
Do Ohio Child Support or GMS Connect App have ads?
Neither Ohio Child Support nor GMS Connect App shows ads.
Which is updated more often, Ohio Child Support or GMS Connect App?
Ohio Child Support ships an update every 2 months, and GMS Connect App every 3 weeks. Most recently, Ohio Child Support was updated on November 3, 2026 and GMS Connect App on November 7, 2026.

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