Go City User Reviews

Customer Experience

Positive experience33.6% of reviews
Neutral6.9% of reviews
Negative experience59.5% of reviews

~ Based on 274 written reviews from the US App Store.

What users say

Is Go City Safe?

Go City -Travel Plan & Tickets appears safe based on user ratings. AppsHunter Safety Score for Go City is 94/100.

This assessment is based on 26,180 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.0% of ratings point to a safe experience
1.8% of ratings suggest some concerns
4.3% of ratings point to a risky experience

~ Based on 26,180 App Store ratings for Go City.

Is Go City Legit?

Go City -Travel Plan & Tickets appears to be a legitimate app. AppsHunter Legitimacy Score for Go City is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Unterirdisch

Ganz fürchterliche App, mit der man in Rom nichts buchen kann, sondern immer quer durch die Stadt muss um irgendwo ausgedruckte Tickets abzuholen! Das kann es nicht sein im Jahre 2026!

Save money & hassel

It’s so worth it. Skip the lines and uncertainty by having the pass accessible with the tap of your screen.

Great

Excellent

terrible

terrible experience

Great for everyone

Purchased the 3-day for three people and it was perfect! Gives you a total of nine times that you can visit over 100 attractions in NYC. So if one person decides to only go to two attractions, there are seven left! You don’t lose “one”. Each person is not locked in to use their own three. Awesome deal! Highly recommend.
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Waste of money!!!

We used this app in Paris and it completely failed. We booked a three day pass but when we tried to use it on the third day, every place claimed that it had expired. We knew the rule, the first use starts the clock. We had that in mind for the things we wanted to do to make our money work for us. Starting Saturday, we should have been good thru Monday. Not the case. Also, there’s nothing that we could find on the website that indicated that you CAN’T actually use the pass in the app to get into places (the QR code). At Versailles, we tried to scan, “you have to download…” download what?? We headed to customer service and they worked hard to get the correct bar code downloaded. Props to them. We were then prepared for Orsay with the bar code pass download. When we tried to scan, fail. “You have a 2 day pass and it’s expired”. We had to pay full price for all the tickets of the things we thought we already had access to that day. I think this thing was $500. We maybe got $100 out of it. Absolute trash.
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Highly recommend

I love gocity passses compared to others because it has more options and so flexible!!

Don’t use go city Rome

Too hard to make plans. Certain attractions are unavailable and others cancel on you. Waste of money for us

Keine Filterung nach Favoriten möglich.

Keine Filterung der Favoriten möglich.

Best bang for the buck

First time getting the pass for California one of the best choices I’ve done to take my family out on a trip not only did they give you access to a bunch of different locations and attractions, but it makes it simple for you to do so and of course cost-effective

App lets you book closed attractions

I had booked a tour for a stadium through Go City. I received a confirmation email and a reminder email the day of I came to the attraction to the meet up point where there was no tour guide I met up with another family who was having the same problem as me although the app let me book the attraction and sent me a confirmation email and sent me a reminder email the tour company is closed so although the app let us book when we arrive, there was no tour upon speaking to customer service they stated that this information is available on their app where it states that yes it is closed but somehow it let me and another group of five book this tour. I then was asked what time I arrived. I arrived 15 minutes early as stated on the go city app to which customer service told me I was supposed to arrive 30 minutes early which is not stated on the app after bringing up my concerns for why the app let us book if the tour company they use is closed. They stated that I should’ve checked and that it is my responsibility. No responsibility for their actions so make sure to be careful because the app will let you book closed attractions and you will waste time and money to come to a tour that does not exist. You will also receive a confirmation email stating your meet up point, the time, order number, and booking number but the tour does not exist.
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Worth the cost.

The Go City makes it very easy to attend many events during the vacation!

Totally awesome saving

I got ticket for all attractions all inclusive deals in great price

Not what it seems…

If you have the Go City New York explorer pass please be aware at Madison Square Garden is usually sold out so when you show up, you can’t get tickets for the same day and you’re only allowed to get tickets for the same day. Madison Square Garden sells its own tickets and it seems like whatever leftover tickets for that day can be allocated to Go City past users. This is not stated in the Go City program. It seems like it’s this way for a few other attractions as well so I would highly suggest just paying out-of-pocket at each attraction rather than buying a Go City pass.
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Well worth the pass

City bus tour Candice was amazing ! Very positive , knowledgeable and loves her city .

Not Worth It

It doesn't deliver value for the money. Dealing with 3rd parties outside of the app is an obnoxious chore.

Dundee Tartan Army USA 2026 Tour

Loving Boston especially the Sports and Movie Tours tickets

Fantastic App

We have had so much fun using this pass to do some fantastic trips around New York.

NY Explorer Pass 4 Attraktionen

Habe für die Familie 4 Explorer Pässe mit je 4 Attraktionen für New York gekauft. Bei uns hat alles gut funktioniert, bei den meisten Attraktionen mussten wir nur den QR-Code des Passes vorzeigen und konnten rein (d.h. Schlange an der Kasse gespart). Auch umbuchen einer bereits mit einem Zeitslot gebuchten Attraktion war kuzfristig kein Problem. Somit mega flexibel. Zum Teil sind die Tickets direkt beim Anbieter allerdings unterm Strich billiger (z.B. Sonderkonditionen für Familien), ein wenig Recherche vorab lohnt sich also. Dennoch haben wir mit dem Pass einiges gespart (speziell bei den Wolkenkratzern) und würden ihn in New York wieder wählen.
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Good option

Some attractions are cheaper this way. Beware that the passes might not allow you to get to full activities in dome places like the spyscape, nor get to the pedestal
Or crown of the statue of liberty. But still a good option.