Waste of money!!!
We used this app in Paris and it completely failed. We booked a three day pass but when we tried to use it on the third day, every place claimed that it had expired. We knew the rule, the first use starts the clock. We had that in mind for the things we wanted to do to make our money work for us. Starting Saturday, we should have been good thru Monday. Not the case. Also, there’s nothing that we could find on the website that indicated that you CAN’T actually use the pass in the app to get into places (the QR code). At Versailles, we tried to scan, “you have to download…” download what?? We headed to customer service and they worked hard to get the correct bar code downloaded. Props to them. We were then prepared for Orsay with the bar code pass download. When we tried to scan, fail. “You have a 2 day pass and it’s expired”. We had to pay full price for all the tickets of the things we thought we already had access to that day. I think this thing was $500. We maybe got $100 out of it. Absolute trash.
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Highly recommend
I love gocity passses compared to others because it has more options and so flexible!!
Don’t use go city Rome
Too hard to make plans. Certain attractions are unavailable and others cancel on you. Waste of money for us
Best bang for the buck
First time getting the pass for California one of the best choices I’ve done to take my family out on a trip not only did they give you access to a bunch of different locations and attractions, but it makes it simple for you to do so and of course cost-effective
App lets you book closed attractions
I had booked a tour for a stadium through Go City. I received a confirmation email and a reminder email the day of I came to the attraction to the meet up point where there was no tour guide I met up with another family who was having the same problem as me although the app let me book the attraction and sent me a confirmation email and sent me a reminder email the tour company is closed so although the app let us book when we arrive, there was no tour upon speaking to customer service they stated that this information is available on their app where it states that yes it is closed but somehow it let me and another group of five book this tour. I then was asked what time I arrived. I arrived 15 minutes early as stated on the go city app to which customer service told me I was supposed to arrive 30 minutes early which is not stated on the app after bringing up my concerns for why the app let us book if the tour company they use is closed. They stated that I should’ve checked and that it is my responsibility. No responsibility for their actions so make sure to be careful because the app will let you book closed attractions and you will waste time and money to come to a tour that does not exist. You will also receive a confirmation email stating your meet up point, the time, order number, and booking number but the tour does not exist.
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Worth the cost.
The Go City makes it very easy to attend many events during the vacation!
Totally awesome saving
I got ticket for all attractions all inclusive deals in great price
Not what it seems…
If you have the Go City New York explorer pass please be aware at Madison Square Garden is usually sold out so when you show up, you can’t get tickets for the same day and you’re only allowed to get tickets for the same day. Madison Square Garden sells its own tickets and it seems like whatever leftover tickets for that day can be allocated to Go City past users. This is not stated in the Go City program. It seems like it’s this way for a few other attractions as well so I would highly suggest just paying out-of-pocket at each attraction rather than buying a Go City pass.
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Well worth the pass
City bus tour Candice was amazing ! Very positive , knowledgeable and loves her city .
Not Worth It
It doesn't deliver value for the money. Dealing with 3rd parties outside of the app is an obnoxious chore.
Dundee Tartan Army USA 2026 Tour
Loving Boston especially the Sports and Movie Tours tickets
Fantastic App
We have had so much fun using this pass to do some fantastic trips around New York.
Good option
Some attractions are cheaper this way. Beware that the passes might not allow you to get to full activities in dome places like the spyscape, nor get to the pedestal
Or crown of the statue of liberty. But still a good option.
Or crown of the statue of liberty. But still a good option.
Rip off
Way too much work
Very unreliable
Their system was offline on the day I reserved and they charged me for it. Their customer service was awful and did not accept my claim
Avoid, poor design & after service
Even though you specify a date range for your travel plans it defaults to today’s date every time you book something. This meant I accidentally made a booking for today not next week alongside all my other bookings. Live chat incredibly unhelpful and would not allow me to amend or cancel. So lost $380 and refused to send me transcript of live chat.
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Michigan visitor
This is the way to go if you want to do more than one excursion. The only downside is that the times overlap so it's hard to enjoy more of the city.
Bruce & Sight’s NYC
So far so good
Good for showing your pass only
The option to plan your trip is awful. You can’t move stuff around and it’s very clunky. This would be such a great app if you could actually easily do that. Other than that it’s just good for showing your pass.
Passes are superb
So good and easy with so many choices to choose from
