Totally awesome saving
I got ticket for all attractions all inclusive deals in great price
Not what it seems…
If you have the Go City New York explorer pass please be aware at Madison Square Garden is usually sold out so when you show up, you can’t get tickets for the same day and you’re only allowed to get tickets for the same day. Madison Square Garden sells its own tickets and it seems like whatever leftover tickets for that day can be allocated to Go City past users. This is not stated in the Go City program. It seems like it’s this way for a few other attractions as well so I would highly suggest just paying out-of-pocket at each attraction rather than buying a Go City pass.
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Well worth the pass
City bus tour Candice was amazing ! Very positive , knowledgeable and loves her city .
Not Worth It
It doesn't deliver value for the money. Dealing with 3rd parties outside of the app is an obnoxious chore.
Dundee Tartan Army USA 2026 Tour
Loving Boston especially the Sports and Movie Tours tickets
Fantastic App
We have had so much fun using this pass to do some fantastic trips around New York.
Good option
Some attractions are cheaper this way. Beware that the passes might not allow you to get to full activities in dome places like the spyscape, nor get to the pedestal
Or crown of the statue of liberty. But still a good option.
Or crown of the statue of liberty. But still a good option.
Rip off
Way too much work
Very unreliable
Their system was offline on the day I reserved and they charged me for it. Their customer service was awful and did not accept my claim
Avoid, poor design & after service
Even though you specify a date range for your travel plans it defaults to today’s date every time you book something. This meant I accidentally made a booking for today not next week alongside all my other bookings. Live chat incredibly unhelpful and would not allow me to amend or cancel. So lost $380 and refused to send me transcript of live chat.
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Michigan visitor
This is the way to go if you want to do more than one excursion. The only downside is that the times overlap so it's hard to enjoy more of the city.
Bruce & Sight’s NYC
So far so good
Good for showing your pass only
The option to plan your trip is awful. You can’t move stuff around and it’s very clunky. This would be such a great app if you could actually easily do that. Other than that it’s just good for showing your pass.
Passes are superb
So good and easy with so many choices to choose from
Rubbish
The app is so glitchy I cannot see where I can go or book anything.
Complete waste of money
Complete waste of money
Wish I Could Give Go City Negative Stars
Please be prepared to miss out on most of the attractions that are supposedly included and spend more in the process. Many of the attractions were already unavailable after we purchased our Go City pass, which you cannot know until after you buy this pass. The attractions that were available were listed as included in the app, however this is misleading because they have a tier system which limits what type of attractions you can visit and these are not outlined in the app. When we accidentally booked two attractions from the same tier, there was no indication within the app we could not attend both. Customer service was unfriendly and unhelpful in resolving this. I would recommend pre-booking tickets directly through the attraction you would like to see instead of using this clunky app that will most likely cost you more instead of saving as advertised.
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Buggy, poorly designed, implemented and supported product
We used this for Singapore. Seems good on paper but once you pay them things don’t work smoothly. In short it is better to just pay at each attraction you visit. Here’s the longer version
1. After you pay, it takes 4 hours to even get your pass by email.
2. The pass only works on each attraction once. If you end up really wanting to see it again you can’t. But if you book directly with the attractions you have full control.
3. The night safari instructions on the website and email don’t match and are very confusing. Trying to get support is a nightmare due to AI chatbots blocking you.
4. After getting to the night safari line the process to redeem tickets is very arduous and frustrating, likely due to a poorly designed website/ux. It is far easier to just buy the tickets online from the zoo.
I gave it a 2 because I did manage to see all the attractions I wanted to so I’m assuming I saved a little money. But it wasn’t worth the hassle.
Updated rating to one because every attraction we went to required us to go to a completely different place get our ticket validated, and then go back to the queue. It was a huge waste of time and very confusing.
1. After you pay, it takes 4 hours to even get your pass by email.
2. The pass only works on each attraction once. If you end up really wanting to see it again you can’t. But if you book directly with the attractions you have full control.
3. The night safari instructions on the website and email don’t match and are very confusing. Trying to get support is a nightmare due to AI chatbots blocking you.
4. After getting to the night safari line the process to redeem tickets is very arduous and frustrating, likely due to a poorly designed website/ux. It is far easier to just buy the tickets online from the zoo.
I gave it a 2 because I did manage to see all the attractions I wanted to so I’m assuming I saved a little money. But it wasn’t worth the hassle.
Updated rating to one because every attraction we went to required us to go to a completely different place get our ticket validated, and then go back to the queue. It was a huge waste of time and very confusing.
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Museum pass
The package is great. We can taste a lot of food. Some of the museum must be book first but it isn’t mentioned in the app. Most important thing to be improved is the guide for applying “MUSEUM PASS”.
Unbelievably disappointed
U have to get he head out app, to get the go city app to book with another site… all places telling u diff things to book, cancel,
Etc…too late to do what our 1st choice was… will never use again
Etc…too late to do what our 1st choice was… will never use again
Wasted hundreds
I was planning a trip to San Diego. I did an entire week of researching making sure this wasn’t a scam and choosing what we wanted to do. Decided to choose the one that had the aquarium, uss midway, San Diego zoo and San Diego zoo safari. Bought a 3 day pass for just under $500. We did the midway and aquarium yesterday. Drove 45 min this morning to do the safari today and zoo tomorrow. Tickets wouldn’t scan so they sent us to the help area. Turns out from when I bought the pass last month to now they changed it and the zoo and aquarium are no longer available with the pass I bought and they won’t honor it. So I literally paid almost $500 to do 2 things that wouldn’t have even costed us $100 for our small party of 3. Absolutely livid. This is literally our first vacation in 20 years and we were devastated because now we can’t afford the zoo or safari park and it was the entire reason we chose this area. Deleting this app and will never purchase again. Words cannot even express how upset we are with this whole program.
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