Garbage website
Garbage company
Kinetic
Easy Peezy nothing to worry about automatically gets paid. Thank you.
App is garbage
All it does is buffer, and glitch, and won’t actually let me control my devices effectively and or efficiently. There so many bugs If it were a restaurant the heath department would have gave an an F-. If I could give a negative star rating, I so would to express the share and happiness with this app. I couldn’t even put it in the words to be honest.
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Not good
Continuous outage
Nags me every time I login to update contact info
App Needs some work. I save the contact info and it confirms saved, but yet asks every time I log in…. annoying to say the least
Ping
I don’t like the new way to log into my account it is completely confusing and annoying
THIS APP IS AWFUL
It always kicks me out of my login and glitches EVERY SINGLE TIME I try to enter my information in again.
Limited
What’s the point of having an app if you can’t get a bill breakdown, can’t cancel a service, can’t change a service, can’t even view other service options. It’s lacking. Severely. There is so much you can’t do, that it’s easier to mention the 2 things you can do, which is pay your bill and and view service outages.
Also unrelated to the app but to the service itself, have fun finding out that new customers pay $40 for what you pay over $100 for just for being loyal. Drop them find someone else.
Also unrelated to the app but to the service itself, have fun finding out that new customers pay $40 for what you pay over $100 for just for being loyal. Drop them find someone else.
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Does Not Work As Advertised
I have experienced more outages in the two weeks I’ve had kinetic than the previous ten years with Spectrum. I attempt to report each of these outages through the Go Kinetic app and each time it gives me an error that it is unable to create a ticket and should try again later or contact support.
Great app
Service is awesome
This Is The Best Fiber Optic
I recently got kinetic in NC and it is awesome! Fastest I have ever had. I had T-Mobile, Dish & Viasat and they do not compare! I am hitting 900+ mps and with my commercial Spectrum account at my home I get no more than 500 mps! Give Kinetic a try and I am please I made that call
Family
Kinetic cleared my account balance when I hadn’t paid in several months, hundreds of dollars behind with them and other utilities. This was a blessing for my family and I
Customer for 7 years
I had kinetic for years. I only ever had a issue with my wifi once and it was during a terrible black/storm. An it was back on within the hour. They drop the ball By just having shady business practice’s and terrible customer service. Dont do any referrals or transfers they dont honor them.
Unreliable and very costly price keeps constantly rising
I have to be on DSL type internet service and need landline due to living in rural/country area. Phone constantly having issues and the internet service is always up/down. Or anywhere between 2mbps to 20 mbps when it works correctly. Bill has gone up almost 100% in the past 2-3 years. Now 140.00/mo. Ridiculous
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App has an acknowledgment you can’t acknowledge
Unable to use the app, there’s an acknowledgment that doesn’t allow you to accept. Problem has persisted for months.
No customer service at all
Tried calling during business hours and it tells you to use their digital chat. The chat is terrible and if you want a real person to chat with, that costs $5 a month.
Finally!!!
Finally after all these years with winstream.. we have fast internet! After that fiber upgrade. No more long wait times for downloads!
Popups and solicitation
Today, a new “confirm your contact” popup holds the app hostage. I’m all for the confirmation but my data won’t load and the app is un-usable.
This after, for a while, the first hurdle in paying my bill was navigating past the referral screens, from which there was no exit.
Outage area is never accurate.
I have this to pay my bill. Nothing else. Just keep it simple folks.
This after, for a while, the first hurdle in paying my bill was navigating past the referral screens, from which there was no exit.
Outage area is never accurate.
I have this to pay my bill. Nothing else. Just keep it simple folks.
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JM
Why do I have to pay a convenience fee for paying online. You get your payment immediately?
Love Linetic
Optic is the way to illustrate never switch again!
