No customer service at all
Tried calling during business hours and it tells you to use their digital chat. The chat is terrible and if you want a real person to chat with, that costs $5 a month.
Finally!!!
Finally after all these years with winstream.. we have fast internet! After that fiber upgrade. No more long wait times for downloads!
Popups and solicitation
Today, a new “confirm your contact” popup holds the app hostage. I’m all for the confirmation but my data won’t load and the app is un-usable.
This after, for a while, the first hurdle in paying my bill was navigating past the referral screens, from which there was no exit.
Outage area is never accurate.
I have this to pay my bill. Nothing else. Just keep it simple folks.
This after, for a while, the first hurdle in paying my bill was navigating past the referral screens, from which there was no exit.
Outage area is never accurate.
I have this to pay my bill. Nothing else. Just keep it simple folks.
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JM
Why do I have to pay a convenience fee for paying online. You get your payment immediately?
Love Linetic
Optic is the way to illustrate never switch again!
