Go Kinetic

Go Kinetic

For Your Residential Account

92K ratings
263 reviews
Free

Details

  • Released
  • Updated
  • December 6, 2018
  • July 19, 2026

Features

Go Kinetic screenshot #1 for iPhone
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Go Kinetic screenshot #6 for iPhone
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About

Manage your residential internet and home services conveniently. View and pay bills, get real-time support, and control your Wi-Fi network with features like parental controls and device pausing.

View and pay bills
Enroll in AutoPay
Live chat support
Track technician arrival
Manage Wi-Fi network
Set up parental controls
Pause device access
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What users say

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+1

What's New in Go Kinetic

1.5.139

July 19, 2026

Our team brings periodic updates to the App Store to help improve the performance and efficiency of our app.

User reviews

Nothing extra but less features than browser

Can't setup autopay on the app bc every step works except the very last where the enroll button is off the screen and no way to scroll down to it. Also, I logged into the app and it asked me if I wanted to use the app instead of the browser. So it's like the app is really just a browser portal with more buggy behavior. I had to use the actual browser to setup autopay. Only good is it lets you use face login.
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Satisfied customer

Should have been switch to fiber, so much faster. Friendly on the pocket

No recognition

I have my login credentials but I can’t get information on my auto payment status.

Very poor- does not work!!

The most basic of customer service is that the app actually connect. I have never gotten this app to fully work, whether checking/reporting outages, checking my bill, or anything else. Do the developers actually use the app themselves before pushing out to the general public?

High

Y’all services are ridiculous in price

Developer apps

User experience

🐞

Reported Bugs

3 issues

App unable to connect or sync data

Bug

Incorrect account information displayed

Bug

Payment processing issues or lack of confirmation

Bug

Requested Features

4 requests

Ability to pay partial amounts or set custom payment amounts

Feature

Improved app stability and performance

Feature

Better integration with account management and service status

Feature

More detailed usage and billing history

Feature

FAQ

What can I do with the Go Kinetic app?

The Go Kinetic app allows you to manage your Kinetic residential account and connected home services. You can view and pay your bills, enroll in AutoPay and paperless billing, and get real-time support. Additionally, you can manage your Wi-Fi network, set up parental controls, and pause device access.

How do I pay my bill using the app?

You can easily view your current bill and make payments directly through the Go Kinetic app. The app also offers the option to enroll in AutoPay for automatic bill payments and switch to paperless billing for convenience.

Can I get help if I have an issue?

Yes, the app provides real-time support options. You can connect with live chat agents or use the Digital Assistant for immediate assistance. You can also track technician details and their estimated arrival time using the 'Track My Tech' feature.

What Wi-Fi management features are available?

The app offers comprehensive Wi-Fi network management. You can set up parental controls to manage internet access for specific devices and pause internet access for any device connected to your network with a simple click.

Is the Go Kinetic app free to use?

Based on the provided information, the Go Kinetic app is free to download and use. There are no mentions of subscription fees, in-app purchases, or advertisements within the app's description.