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Great Service, Not So Great App
I’ve been a consistent user for over a year and a half now. I absolutely love the convenience of the home collection. It definitely encourages my household to recycle because they make it so easy.
However, the app and user interface is not great. Signing up for the premium subscription required me to email the customer service team and make a credit card payment via a port Designer browser page for the mobile device. With just a little bit more attention to the app, this would be an absolute five star service. I highly recommend anybody who cares about the future to use the service!
However, the app and user interface is not great. Signing up for the premium subscription required me to email the customer service team and make a credit card payment via a port Designer browser page for the mobile device. With just a little bit more attention to the app, this would be an absolute five star service. I highly recommend anybody who cares about the future to use the service!
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It’s getting worse
it’s supposed to be a great way to support recycling but the app has been total laggy. I have been trying to book and there have been a number of lags and glitches that happened. First is it takes minutes for available schedule to show up. And when they show up, the second glitch happens and the confirmation does not go through no matter how many times you press the button. Tried reaching out via instagram and it takes them hours to reply.
I would somehow accept this if the subscription is free, but having a paid model means there are expectations to be met. Recycling has been incentive driven before, and now recapp even makes it harder to do so with paid model but glitchy services.
😫
I would somehow accept this if the subscription is free, but having a paid model means there are expectations to be met. Recycling has been incentive driven before, and now recapp even makes it harder to do so with paid model but glitchy services.
😫
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Better rewards
Before Recapp introduced their membership system, recycling through the app was easy but not very rewarding. You could recycle your bottles and feel good about helping the environment, but the actual benefits — like rewards or incentives — were quite limited.
Recently, Recapp launched their new Membership Eco program. I just subscribed, and now I’m curious to see what real benefits it will offer. Hopefully, it makes recycling even more motivating with better rewards, discounts, or special offers. So far, the process remains smooth, and it feels good knowing you’re contributing, but I’m waiting to see if the Membership Eco tier really brings extra value compared to before.
I’ll keep using it and update after experiencing the full range of benefits!
Recently, Recapp launched their new Membership Eco program. I just subscribed, and now I’m curious to see what real benefits it will offer. Hopefully, it makes recycling even more motivating with better rewards, discounts, or special offers. So far, the process remains smooth, and it feels good knowing you’re contributing, but I’m waiting to see if the Membership Eco tier really brings extra value compared to before.
I’ll keep using it and update after experiencing the full range of benefits!
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Door to Door collection stopped working
Its been a few months since I was last able to book collection, frequently checking back.
All I see is the red text that says “please use the mobile app at this time” which is totally unhelpful
All I see is the red text that says “please use the mobile app at this time” which is totally unhelpful
