rubbish app
rubbish app always have issue and charge more
James
Fuel reimbursement is a pain in the arse. Providing proof of receipt is not enough for fuel reimbursement, being asked to produce an eftpos receipt evidence for a cash payment simply made zero sense.
Glitchy set up
The ID verification process is a nightmare! The camera snaps the pic before it's focussed creating blurred images that cannot be verified! Spent hrs on the phone but the support team cannot help. Sort your app out!!!!
Terrible experience
I really tried to like GoGet because it was recommend by a family member who had used it a few years ago but I just CAN’T. It was a terrible experience, paid for $80 worth of fuel because when I tried using the card I had to call up for a pin and they had to transfer me just for them to tell me to call someone else; in which I did then they did the same thing. I tried to claim it back but they wouldn’t allow it, kept telling me I needed more proof when I gave exactly what they had asked for multiple times ( the receipts & bank statements ) . The car was dirty inside and out. I called up about a transmission issue the car had then they blamed me for it asking if I had insurance to cover it. (No they weren’t going to refund me). They also charged me $98 extra for “being late to drop off” despite me dropping the car off 45 minutes before drop off was due. Only reason it’s getting 2 stars is because car was easy to get and got me from A to B despite its multiple issues.
Also charging me for an “investigation charge” no idea what that for and a $50 membership fee although it’s free sign up. Absolutely disgusting. Do not reccomend.
Also charging me for an “investigation charge” no idea what that for and a $50 membership fee although it’s free sign up. Absolutely disgusting. Do not reccomend.
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Refused my application for no reason
Refused my application for no reason
