Awful updates
Genuinely horrible now. Whatever update was made recently has completely ruined this app. I am constantly in overdraft because my pending transactions don’t show or lag ( was never an issue before). Tonight I made a transfer from one account to another and though the transfer was made it doesn’t show in my account. Genuinely considering changing banks because the app has gotten so bad
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Dispute never loads
I literally just want to submit a dispute and it never loads please fix this bug
This bank sucks
Koj txiv
Not satisfied
I’ve had alot of issues with mobile banking. Its so slow, had issues logging in for the longest of times, as an institution transactions take for ever to clear pending.
New update dosent work
One days show an available amount next day shows more next day shows less all without using my account in those days
Golden1 doesn’t care about its members
Almost nothing works on this app STILL, and Golden 1 seems to be in no hurry to actually make this mess of an app even remotely usable. Constant freezes. Blank screens. I have to force-quit the app repeatedly to just get it to give me simple information.
I’m sick of this. You guys clearly do not care at all about your members. You actually seem actively hostile to us. You do this to us every few years. You release a new “experience” that is an absolute disaster. And we have to sit and wait for you to figure it out and eventually fix it, taking months to years for it to finally become useable again, and then you start this absolutely asinine game again from the top. Shame on you. I will be switching to a bank that does not hate its members.
I’m sick of this. You guys clearly do not care at all about your members. You actually seem actively hostile to us. You do this to us every few years. You release a new “experience” that is an absolute disaster. And we have to sit and wait for you to figure it out and eventually fix it, taking months to years for it to finally become useable again, and then you start this absolutely asinine game again from the top. Shame on you. I will be switching to a bank that does not hate its members.
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Slow and crashes
Needs lots of work. It feels like a web app and not a native app. Needs more features and needs to be more reliable and also some of the current features don’t work.
Useless for joint account
Only allows one user, so if you are married and have a joint account it is useless. Frustrating that they can’t fix this. They really don’t care when you call for help.
Credit score part is completely broken
All you can see now is your current score and how many points it’s gone up since the last month. I’m not sure if it’s some weird glitch but you can no longer see the line graph of your previous scores over time. The grades on the different categories (credit age, etc). Also whatever they did to Zelle messed me up. I sent $600 to a mechanic and it said it wouldn’t go through so then I sent $600 on Venmo to him. A couple hours later the Zelle went through- luckily that mechanic was an honest man who refunded me the $600. At the same time I apparently can’t receive money on Zelle as someone tried to send me some recently and I had to receive it on Venmo.
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Ver good
I enjoy the app and G1CU for business. I just hope you guys add Zelle
Easy good
Overall easy
Doesn’t support password managers
This is a very simple requirement nowadays and this app leaves it out completely.
G1 Business
Great application! New features are phenomenal.
Horrible
No sure why they changed it!!!
Nothing special so far...
Just opened the account, hoping before I get experience but nothing positive as occurred. Only disappointment and a Credit Union acting like a bad big bank instead of being different helpful good Credit Union. They should've released my funds from my SSDI monthly payment before the weekend and it's looking to be coming hopefully on Monday they also know knowing that that money is coming since they verified it on the phone should've covered some of my charges, but there's nothing special. I even had a terrible experience with a rude unprofessional teller at the San Luis Obispo branch, which was ran by nothing but arrogant very tacky women. i'd say it's more of a dirt Brown one than Golden experience.
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No Longer Intuitive
The old version of the app was slow but easy to navigate and understand. Want to know the details of your credit card account? Select the account then select details. Easy peasy. Want to see minimum due, over limit amount, total due, and available credit; it was all in one space. Now? Everything is hidden assuming it still exists at all. Want to see minimum due? Good luck finding it. Want account details? All you get is limit and what you owe. Everything else is gone. Sure the app is fast. But slow and useful > fast and borderline useless. And the updates are making it worse. I’m honestly considering closing my accounts and leaving because of how awful this app is.
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FIX PLAID CONNECTION PLEASE
Connection to outside budgeting apps has been broken for 2 weeks. Please fix it!!!!
Notifications
Push notifications aren’t working
Very bad with YNAB
This is the only bank connection that is consistently poor in its connection to YNAB.
Actually works now.
New app actually works. They also fixed the notifications so they tell you when you get an ach deposit.
