Goldie User Reviews

Customer Experience

Positive experience72.6% of reviews
Neutral7.3% of reviews
Negative experience20.1% of reviews

~ Based on 438 written reviews from the US App Store.

What users say

Is Goldie Safe?

Goldie: Appointment Scheduler appears safe based on user ratings. AppsHunter Safety Score for Goldie is 96/100.

This assessment is based on 12,562 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.4% of ratings point to a safe experience
1.7% of ratings suggest some concerns
1.9% of ratings point to a risky experience

~ Based on 12,562 App Store ratings for Goldie.

Is Goldie Legit?

Goldie: Appointment Scheduler appears to be a legitimate app. AppsHunter Legitimacy Score for Goldie is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bookings

Excellent at handling my pt clients

Worst app

This is actually the worst app ever. Every time I open it I’m frustrated. The appointments are there then they disappear. I’ll mark time off, it doesn’t show up. I’ll take away time off, it doesn’t show up. This app NEVER works for me!

Goldie App

It is a superb app that allows me to keep my focus on my business and make improvements/ adjustments where needed . Highly recommend this app to other businesses owners

Best app ever!!!!!!

I absolutely love the Goldie app! It makes booking appointments so much easier and more convenient for both me and my clients. Everything is organized, easy to use, and professional. My clients can book, receive reminders, and keep up with their appointments all in one place. It has definitely made managing my business and schedule so much easier! 💕✨
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Love It But…

★★★★☆

I love using Goldie for my tattoo business. It makes booking seamless, keeps me organized, and has great features for managing appointments and clients.

My only downside is that payments aren’t supported in Barbados or the Caribbean, so I can’t use the deposit or gift card features. It’s disappointing to pay full price for the app while missing out on some of its best features. If Caribbean payment support is added, Goldie would easily be a 5-star app.
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Awesome!

Swear it is

Don’t Make the Switch.

This is easily the worst booking/scheduling app of all time, and I’ve tried several of them. I recently switched to Goldie from GlossGenius, thinking that I could save a few dollars a month to get access to more features. Boy, was I wrong?

I set the app up with ease and then enabled 2FA for security purposes. Yesterday, the app randomly logged me out (which isn’t the first time it’s happened). You know what is a first? The app locking me out of my account!

When I went to log back in, it was supposed to send a code to my phone… instead an error popped up, saying I typed the code in too many times. Every time I hit resend code, that error pops up. But guess what the gag is? I never even typed in a code for it to be incorrect. I never even received a code to type in… but this error keeps popping up and we’re going on 24 hours of me being locked out of my account.

My clients are booking appointments that I cannot see. I have NO access to my calendar or booking site, even though I paid my subscription. I gave these people $20 for them to play in my face, and lock me out of a very essential factor for my business…. My schedule! Now I know what you’re thinking… “You should contact support!” I did just that. Multiple times.

Apparently, consumers shouldn’t need assistance on the weekends. They don’t work weekends so if you have an urgent matter, you can’t get it solved until Monday morning. I am a nail technician with full books and had to have my clientele reach out to me personally in order to see what clients I have today. This is completely unacceptable and a total hindrance to my BUSINESS! I AM RUNNING A BUSINESS!!! Imagine paying your boss to be able to see your schedule, they revoke your access for no reason and tell you to figure out your work schedule without being able to see it. That’s what Goldie’s done to me.

This wouldn’t even be an issue, had I never turned on 2FA. But, I thought I was making my account and business more secure. I guess a little too secure, huh? At this point, I’ve cancelled my subscription and disputed the charge with my bank. Goldie can go straight to hell — and if you were thinking about making the switch, DON’T!
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Discount offer

I love the app but everytime I see the 50% off for 3 months offer I click hours later it’s not valid even when I click on it from my email it’s not valid why send the offer if it’s not going to be valid when I click on the. Link them when I talk to the AI help it keep saying no offers available and that if I need to speak to a live person they will reach out within 2 days.
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Mostly good

I love this app for the most part but charging 1.20 to hold credit card info for no shows is ridiculous. I’m already paying $20/month for the service. This is my biggest complaint and ultimately may cause me to change booking apps. I also don’t like that I don’t have access to a waitlist unless I pay even more.
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Too many glitches

The first and the worst issue I’ve had is appointments disappear after I’ve saved it in the app and the results are double and triple bookings. Second and most common issue is that on weekends when I don’t have appointments, I get notifications saying I have an appointment in an hour. Please fix this or you will be losing a loyal customer of over 5 years.
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Missing appointments

Ive been using this app for about 2 years now and have had several problems. One big problem was that when I had reoccurring appointment set up and I deleted the appointment when the Client no longer wanted it to be a steady appointment it deleted all of the clients future appointments AND PAST appointments with all of my clients notes. This is very disappointing. No one seems to be helping me and getting to the bottom of this. All they keep saying is that I deleted the first appointment which was not the case. Im so disappointed!!
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Excellent app but…

I have been using the app for months it has been great and getting everything organized as a tattoo artist. The minor problems that I have is at the checkout it takes forever to checkout that the payment was outside of Goldie. Goldie card readers were offered in Puerto Rico, and now it does not regardless it is a US territory. Overall it’s a great app and very recommended
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Idk

Not letting me login

Eye on the prize

I started about 1-3 years ago using free Goldie to the full extent with numiouris business titles and only 3 neighbors as clients .changing my names logos and services periodically thru the process.Until now I finally have anLLC and just by sticking with Goldie I’m confident on my profiles and quick to set up my account online for real this time all the pro discounts are available for me and I feel like I’ve made it personalized thanks to Goldie and the team dreams can happen for real! Best of wishes my industry friends! See you on the inside .Eksentrikme.clubLLC
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Work of Art Dog Grooming

I love the program. It’s perfect for my size operation

Recomendación

Solo lo he probado gratis y me encanta es fácil

Limited slots

Should not have limited slots

Great app

I am a sole trader hairdresser and this app has been amazing. A few things I don’t like is that the email sent out to ask for reviews can’t be changed and it’s not very personal. I would like the option to change what it says. Also I can’t checkout a customer unless they pay through Goldie

Response from developer

Hi, thank you for taking the time to share your feedback — we truly appreciate it! For the review email, we've passed your suggestion along to our Product Team, and we’re hopeful it will be considered for one of our upcoming releases. As for checkout, we have available options such as: Cash and Payments outside of Goldie. If you have any more ideas or questions, feel free to reach out to us at support@heygoldie.com. Warm regards, The Goldie Team

The best!!!!!!

I love how easy is to use the app. I love how even if you on the begging (using the free version) you have almost all the features. I love how I feel more professional and confident sending automated messages for my clients! Soon I’ll be using the pro version 💜

Upgrades

Something’s should be available to the lower plans as well like waitlist