Excellent app but…
I have been using the app for months it has been great and getting everything organized as a tattoo artist. The minor problems that I have is at the checkout it takes forever to checkout that the payment was outside of Goldie. Goldie card readers were offered in Puerto Rico, and now it does not regardless it is a US territory. Overall it’s a great app and very recommended
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Idk
Not letting me login
Eye on the prize
I started about 1-3 years ago using free Goldie to the full extent with numiouris business titles and only 3 neighbors as clients .changing my names logos and services periodically thru the process.Until now I finally have anLLC and just by sticking with Goldie I’m confident on my profiles and quick to set up my account online for real this time all the pro discounts are available for me and I feel like I’ve made it personalized thanks to Goldie and the team dreams can happen for real! Best of wishes my industry friends! See you on the inside .Eksentrikme.clubLLC
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Work of Art Dog Grooming
I love the program. It’s perfect for my size operation
Recomendación
Solo lo he probado gratis y me encanta es fácil
Limited slots
Should not have limited slots
Great app
I am a sole trader hairdresser and this app has been amazing. A few things I don’t like is that the email sent out to ask for reviews can’t be changed and it’s not very personal. I would like the option to change what it says. Also I can’t checkout a customer unless they pay through Goldie
Response from developer
Hi, thank you for taking the time to share your feedback — we truly appreciate it! For the review email, we've passed your suggestion along to our Product Team, and we’re hopeful it will be considered for one of our upcoming releases. As for checkout, we have available options such as: Cash and Payments outside of Goldie. If you have any more ideas or questions, feel free to reach out to us at support@heygoldie.com. Warm regards, The Goldie Team
The best!!!!!!
I love how easy is to use the app. I love how even if you on the begging (using the free version) you have almost all the features. I love how I feel more professional and confident sending automated messages for my clients! Soon I’ll be using the pro version 💜
Upgrades
Something’s should be available to the lower plans as well like waitlist
Best booking service
Been with this app since it launched and I have never had any issues. Easy to book , to share and work from need to activate payment soon for no shows but over all always recommending. Thanks Goldie
Great for Starting Up!
I used this software to start up a 1-on-1 Dog Grooming Salon. This is a great option for someone starting a business to manually customize the information on your website. I am about to switch to a large groomer platform only because it is made for groomers and dog care. Otherwise this app is great, you can discuss any issues with ai AND customer service. Also the ai writing assistant makes a huge difference when wanting to sound professional, or just fixing grammar! Highly recommend for starting up businesses.
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Great app
Amazing app
La mejor opción
Me encanta, facilita las reservas a mis clientas y a mi me encanta esta aplicación.
Excelente
Muy práctico me encanta
What’s happening?
I’m a Goldie user of four years and I’ve loved their app but recently they’ve been making unnecessary updates. They made it to where clients have to pay an extra payment fee? A lot of of my clients are not happy with this. I hope they update their app. If not….bye bye Goldie
Te tengo aprueba
Pero vas bien
Every small business needs Goldie in their lives.
I genuinely can’t recommend Goldie enough. As someone running a business where bookings, communication and organisation are everything, this app has completely streamlined my day-to-day life.
The booking system is smooth, professional and incredibly easy for clients to use, but what really blew me away was the AI support assistant. Most “help bots” feel robotic and frustrating… this one honestly feels like chatting to a real person. It uses your name, remembers context, responds naturally and actually gives personalised help instead of generic scripted replies. It’s genuinely one of the best support experiences I’ve had with any app.
Goldie feels like it’s been designed by people who actually understand small business owners and service providers. Clean interface, reliable notifications, easy calendar management and brilliant client experience all round.
Couldn’t imagine running my business without it now. 5 stars all day long.
The booking system is smooth, professional and incredibly easy for clients to use, but what really blew me away was the AI support assistant. Most “help bots” feel robotic and frustrating… this one honestly feels like chatting to a real person. It uses your name, remembers context, responds naturally and actually gives personalised help instead of generic scripted replies. It’s genuinely one of the best support experiences I’ve had with any app.
Goldie feels like it’s been designed by people who actually understand small business owners and service providers. Clean interface, reliable notifications, easy calendar management and brilliant client experience all round.
Couldn’t imagine running my business without it now. 5 stars all day long.
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Response from developer
Thank you so much for your thoughtful review and for being a Goldie user! 💛 We’re truly happy to hear that Goldie is making it easier for you to manage your business, and we can't wait for the great things that are about to come in Goldie! All the best, The Goldie Team
$1.20 is a joke!
They have recently started charging my clients for making the appointments. What a shame I feel for that. There’s no option to cover this $1.20 as a business owner. As of now I consider to replace the booking app. Otherwise the app is amazing!
Soft locking
Hi Goldie Team,
I wanted to share some feedback that I think could really improve the booking experience for service-based businesses.
One issue I’ve noticed is that when a client submits a booking request, the system places a soft lock on that time slot while the request is still awaiting confirmation. In many cases, businesses like mine need to have side conversations first (review photos, discuss pricing adjustments, confirm scope of work, travel distance, etc.) before officially approving the appointment.
During that waiting period, the time slot appears unavailable to other potential clients, even though the appointment has not actually been accepted yet. This can unintentionally block legitimate bookings and create lost opportunities.
A few ideas that could improve efficiency:
• Allow businesses to toggle soft locks on/off for pending requests
• Add an optional expiration timer for unconfirmed requests (example: releases automatically after 1–2 hours if not approved)
• Allow pending requests to remain visible to other clients as “not yet secured”
• Add a “Quote Pending” status separate from “Pending Approval”
• Allow businesses to manually release the time slot without deleting the inquiry
• Add an auto-message feature reminding clients to submit photos/details within a set timeframe before the request expires
I really enjoy using Goldie overall, but these changes would make scheduling much more efficient for businesses that require customized quoting before confirmation.
Thank you for considering the feedback.
I wanted to share some feedback that I think could really improve the booking experience for service-based businesses.
One issue I’ve noticed is that when a client submits a booking request, the system places a soft lock on that time slot while the request is still awaiting confirmation. In many cases, businesses like mine need to have side conversations first (review photos, discuss pricing adjustments, confirm scope of work, travel distance, etc.) before officially approving the appointment.
During that waiting period, the time slot appears unavailable to other potential clients, even though the appointment has not actually been accepted yet. This can unintentionally block legitimate bookings and create lost opportunities.
A few ideas that could improve efficiency:
• Allow businesses to toggle soft locks on/off for pending requests
• Add an optional expiration timer for unconfirmed requests (example: releases automatically after 1–2 hours if not approved)
• Allow pending requests to remain visible to other clients as “not yet secured”
• Add a “Quote Pending” status separate from “Pending Approval”
• Allow businesses to manually release the time slot without deleting the inquiry
• Add an auto-message feature reminding clients to submit photos/details within a set timeframe before the request expires
I really enjoy using Goldie overall, but these changes would make scheduling much more efficient for businesses that require customized quoting before confirmation.
Thank you for considering the feedback.
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Response from developer
Hi, thank you for taking the time to share your feedback. We truly appreciate it! If you’re on the Pro Plus plan, you can use the Waitlist feature to keep clients in a pending state while still keeping those appointment slots available. We’ve also shared the rest of your suggestions with our Product Team, so they can take them into consideration for future improvements. If you have any more ideas or questions, please feel free to reach out to us at support@heygoldie.com Warm regards, The Goldie Team
Deduct/Money
Sometime Goldie double or triple charged customer.
