When vibe coding goes wrong
Launched a new app and forgot to give it any working functionality? I can’t even login anymore
Slow, Slow and slower
This app runs extremely slow. Not impressed at all.
Complete Garbage
All I wanted to do was check the group class schedule but couldn’t. In fact, I couldn’t even login. This app is completely useless.
Would give 0 stars if I could
Genuinely the worst app ever, can’t even update billing information because whoever made it was incompetent and the basic functions like making a new account is not even possible which by the way why would you make every single member make an entire new account
Cannot update billing info in app
When I try to update my billing info the Name field gets saved as “Invalid Name”. I’ve tried correcting with my actual name several times, but it doesn’t work.
Released glitchy app
Can’t log in. Can’t reset password. Browser option no longer available. Why did they change it when everything worked. Useless app
0 stars if possible
Total trash. Makes logging in impossible and thus adds 15-35 mins to a workout each time as they are militant about scanning the barcode, a barcode that doesn’t exist because the app refuses to log in. Almost worth canceling membership over this. If you are considering joining Gold’s gym and reading this, do NOT join. Every other gym I’ve been a part of has far outstripped Gold’s in this experience.
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Long press Check In on app icon missing
I use this app for 1 thing… checking in. With the old app, I could long-press the app icon to open my barcode. That option is missing from this new app. The “automatically display bar code” option only works if you manually swipe-close the app each time, which no one does.
Also missing: Add to Apple Wallet. That works best at my home club because it automatically pops up.
Would be ideal if I just had a home screen notification I could tap on when I’m near a Gold’s anywhere.
For consistency, the check in menu option at the bottom of the screen should open a tab like all of the other 3 options. The pop-up screen doesn’t make sense. I’d rather the check in tab just stay there. Then that would just be there when I open the app in my next visit.
Option to manage membership is missing.
No way to view check-in history anymore. I need a report for insurance reimbursement.
No support/contact info. No chat. No phone. No support system at all. Terrible.
Also missing: Add to Apple Wallet. That works best at my home club because it automatically pops up.
Would be ideal if I just had a home screen notification I could tap on when I’m near a Gold’s anywhere.
For consistency, the check in menu option at the bottom of the screen should open a tab like all of the other 3 options. The pop-up screen doesn’t make sense. I’d rather the check in tab just stay there. Then that would just be there when I open the app in my next visit.
Option to manage membership is missing.
No way to view check-in history anymore. I need a report for insurance reimbursement.
No support/contact info. No chat. No phone. No support system at all. Terrible.
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All pain no gain
Moving from the old app to this “updated” app requires you to pull out your key card so that you can manually type in your barcode and recreate your username and password.
Your reward? You can no longer add your barcode to Apple wallet.
Your reward? You can no longer add your barcode to Apple wallet.
Why it was added in App Store
This App is absolutely not ready to be available for download. Who developed this - teenager?
Please remove it immediately and don’t embarrass yourself. It’s far better to say don’t have an app yet, than to publicly show this.
I won’t even waste my time listening the most basic issues- there are too many and they are obvious.
Please remove it immediately and don’t embarrass yourself. It’s far better to say don’t have an app yet, than to publicly show this.
I won’t even waste my time listening the most basic issues- there are too many and they are obvious.
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Worst app ever
good luck logging in or finding any classes
Buggiest app I’ve ever used
They need to replace the entire IT team, their backend is probably all spaghetti code. Their barcode initialization system doesn’t work, and this is the only app I’ve used which actually fails to load even after restart.
Almost there
It’s not as terrible as some people make it seem. It definitely needs more features and enhancements but as long as you can access your barcode it gets the job done.
POS
Fix this! Cannot see class schedule. My gym visits are not counting on the app and show one big fat zero when I have been to several classes this year. No one seems to know how to fix this issue, when it will start working like it’s supposed to, nor know what’s going on with this app.
Not ready for launch
App doesn’t show me all the classes happening at my gym, the new app doesn’t allow me to register for classes but when I register via the old app new app then shows I’m registered and I can check in. New app is useless to me, and front desk employees are not trained to assist.
Bad rollout
Clearly a bad time to try and rollout a new experience to users.
Only gripe is the check in times are the wrong timezone. Would be an easy fix for a future release.
Only gripe is the check in times are the wrong timezone. Would be an easy fix for a future release.
App does not work
1 Star because 0 not an option. App won’t accept barcode #. Won’t let me into my existing account. Can’t setup a new account. Zero functionality. This “new rsg” app version serves no purpose. Save yourself the time & trouble and just use your paper tag or make the front desk sign you in.
Add to wallet?
The only reason I used the old app was to scan my code when entering the gym, and it allowed me to add it to my Apple wallet. That option appears to be missing in the new app, so all this has done for me is make it more difficult to get to my membership code and get into the gym.
App
What a joke , have to make a new account . On top of a new account . Can’t access barcode number . Gym is 0 help
Terrible rollout. Terrible app.
Horrible communication and forcing people to switch to a new app vs update the old one. The new one is missing basic functionality and the front desk staff seems completely unprepared with help signing in.