Asked for more money
Driver Zhangkai, gray Toyota mini van, plate number T634837C asked for more money than the app said, app fare when requested the can said $32.75 and accept ding to his number on his phone was over $38 didn’t make it a problem but still paid more than $38 ended up giving him $42 a whole different price than what the app said at the beginning
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Been using Good Luck for 20 years
My family and I have been loyal to this company for over a decade now. Great prompt service the dispatcher people are very helpful. This app is a fantastic addition and step forward in modernization. Worked to get to me just like Uber but with waaay better prices as always. And now I can pay by credit card and have a receipt!! Keep up the great work guys.
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Great service
It was a great service and very affordable an like Uber that they take like 15min to get to you, I will definitely ride with this company again
Good service very good
Nice!
Could use some upgrades
Usually pretty good service and the app adds a bit of convenience.
However, most recently, I ordered a car service with an additional stop. After dropping off my friend, and arriving at my final destination, the driver INSISTED that it was $5 on top because of the additional stop. Usually I wouldn’t have mind but this wasn’t disclosed initially even though when I pulled up my reservation, it states the extra stop and the original price without the $5 surcharge. Shouldn’t definitely update app to include the surcharge for the extra stop to avoid further miscommunication.
Really put a dent in my night with his tone. Super rude.
However, most recently, I ordered a car service with an additional stop. After dropping off my friend, and arriving at my final destination, the driver INSISTED that it was $5 on top because of the additional stop. Usually I wouldn’t have mind but this wasn’t disclosed initially even though when I pulled up my reservation, it states the extra stop and the original price without the $5 surcharge. Shouldn’t definitely update app to include the surcharge for the extra stop to avoid further miscommunication.
Really put a dent in my night with his tone. Super rude.
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