Google Keep User Reviews

Customer Experience

Positive experience42.8% of reviews
Neutral16.7% of reviews
Negative experience40.5% of reviews

~ Based on 1,190 written reviews from the US App Store.

What users say

Is Google Keep Safe?

Google Keep - Notes and lists appears safe based on user ratings. AppsHunter Safety Score for Google Keep is 92/100.

This assessment is based on 28,979 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.3% of ratings point to a safe experience
3.6% of ratings suggest some concerns
7.1% of ratings point to a risky experience

~ Based on 28,979 App Store ratings for Google Keep.

Is Google Keep Legit?

Google Keep - Notes and lists appears to be a legitimate app. AppsHunter Legitimacy Score for Google Keep is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Recent updates are not have bugs not making “

Google Keep has been my best note app for over 8 years. I really like the app and it’s features even on my iPhone.
Recent updates are not have bugs not making “undo” button work on my iPhone. Please look into that!

Only opens all the way 50% of the time

Not sure what’s up. It gets stuck opening. Maybe the Gemini team messed this up too?

New update ruined everything

Used this app forever and on the new update it no longer opens only perpetually loads the logo. A decade of writing waisted

Glitchy and Low Functioning

On a mobile Apple product, I can’t even format text. The app is also regularly buggy and does not save work.

App User

Convenient notes app.

UI Updates

I request the team to reflect the format of the text in mobile application. In web, we can use bold italics, underline formatting options but the same is not updated for mobile application

Also, please introduce new colors for notes both in Mobile & Web application.

Good enough ig

I just downloaded it but i do not want to sign into a google account. That’s all. PS: It crashes when i press app feedback - although i have lots of storage left. Huh… very weird.

Apple Watch Ultra 3

I want the app back on my watch. Why stop support?

Need Dark Mode

Give me dark mode

Switching after over a decade

I wanted to keep using this app after I moved to iOS, but it has never functioned on my phone. There is a constant blinking banner at the bottom of screen that says can’t connect, try again. It flashes very fast and is always there, making the app useless. Even after all the updates this problem still happens. I’m very sad to leave this app, but I need something that will work.
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Memories and information lost

I’ve been using this app for 10 years. I had probably 1000 notes. Recently the app started to malfunction. Since updating, the app won’t even open on my phone. I tried the refresh instructions being given in these reviews which hasn’t worked. I tried the app on my other device (ipad and laptop) and now all my notes are blank.
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No dates / “last edited” anymore

I love this app but after recent update, they’ve taken away the Last Edited which used to be at the bottom. Now there’s no way to see when a Note was created or last edited. Can this please be fixed? Baffled as to why this would be removed, possible glitch?

Needs Work

It would be nice if we could add headings, bold, italics, underline, highlighting for school notes, etc. There aren’t many customization options compared to other note style apps.

More Support

*Update* My views have not changed on this the ability to lock individual notes for me would be a game changer so this still only gets 3 stars.

I love the look of google keep much nicer than the native notes app on the iPhone but keep lacks two things. The ability to lock individual notes and the ability to attach a PDF hence why I only have it 3 stars. I used to have a google phone and complained about the exact same things. Most note apps let you lock individual notes and add PDFs so why can’t Keep?!
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Stopped working

Months ago my google keep quit opening up I can’t get it !

Great app for small notes

Great app for maintaining small notes.
Features like checklists, photos, reminders, pinning, reordering, easy archiving are super useful.

4 star for me though as the keyboard is constantly closing /minimising whilst typing which is a frustrating UX. This only happens on Google Keep so is clearly a bug.
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Failure for saving Gemini notes

It said down load the app to save intinary for Hawaii. Does not work :-(

Privacy

I would like them to make the app lockable (face ID needed), so notes can be locked and not accessed by everyone but asides from that, it’s a great app

App won’t open

App won’t open.

Why even let old users download this? Just give us a freakin' compatible version on the Play Store like always.

Duplication glitch?

I used to love this app until about a week ago when it decided to multiply all of my notes. Now there’s about 40 copies of each note I had which makes it impossible to use and would take forever to delete them all