App crashing on android
Response from developer
Thank you for bringing this to our attention. We take technical issues, especially those involving transactions, very seriously. We sincerely apologize for the frustration and the inconvenience of having to switch devices to complete your purchase. We would like to investigate exactly what happened with the app on your phone to ensure this does not happen again. Please reach out to our support team at support@gooseinsurance.com so we can gather some details about your device and look into this further. Regarding your suggestion for our website, we are currently focused on providing the best possible mobile experience as the insurance super app. However, we truly value your feedback as we continue to improve our reliability.
Super easy and quick
Response from developer
It is wonderful to hear that you have had such a positive experience with us over the last four years! We are thrilled that you find the process quick and easy to navigate. Making sure your coverages are clear and easy to understand is a top priority for us. Thank you for your continued trust and for being part of the flock!
Affordable Zero-Deductible Super Visa Insurance Made Easy
Response from developer
That is so great to hear, Nishant! Thank you for the detailed feedback. We know that Super Visa applications can be stressful, especially when there are delays, so we are glad our flexible start dates and zero-deductible options could provide some peace of mind. Making the process quick and simple is exactly what we aim for.
Easy and best!
~Chetan Negi
Response from developer
Thank you, Chetan! We are thrilled that we could help you get everything sorted for your whole family from term life insurance for you and your partner to Super Visa coverage for your parents all in just a few clicks. Easy, reliable, and affordable is exactly what we aim for, so hearing that from you means a lot to the whole team. Thanks for being part of the flock and for trusting us with what matters most!
Great price
Response from developer
That’s awesome to hear, Gisela! We really try to make the app as flexible as possible, so it’s great to know that being able to play around with the dates and prices helped you find the right fit for your Super Visa. We aim to keep the whole application process as smooth as possible, so I'm glad it was a breeze for you. While we hope you never actually have to find out what our claims side is like, we’re always here if you ever need us!
Easy to use
Response from developer
That is so awesome to hear, Margarette! We totally get being skeptical of apps at first, so it means a lot that you’ve stuck with us for a few years now. It’s great to know that the app has stayed easy to use and that our prices are hitting the mark for you. We honestly couldn't ask for a better compliment than you recommending us to your family and friends, thank you for spreading the word!
Broken Functionality
Response from developer
We're sorry to hear you are having trouble adding a visitor to your policy. That definitely sounds frustrating when you are trying to complete your application. Please reach out to our team at support@gooseinsurance.com so we can look into this technical issue for you and help you get past that step. We want to make sure your visitors are covered as quickly as possible!
No Renewal Function
Response from developer
We appreciate the feedback! While we work on making the app even better, Super Visa renewals are currently handled directly by our team to ensure all the details are exactly right. Please reach out to our support team at support@gooseinsurance.com or via the in-app chat, and they will get that renewal sorted for you quickly
Easy to apply
Response from developer
That is great to hear! We aim to make the application and approval process as seamless as possible, so it is wonderful to know it was an easy experience for you. Thanks for choosing Goose!
So easy!
Response from developer
Wow, 6 or 7 years! Thank you so much for being such a loyal member of the Goose family. We are thrilled to hear that the app and our customer service have consistently hit the mark for you over the years. Keeping our prices competitive while making the experience easy is exactly what we strive for. Thanks for the high recommendation, and here is to many more years of traveling together!
