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Goosehead Insurance

Goosehead Insurance

Smarter Insurance. By Design

184 ratings
51 reviews
🔧 Utilities
💰 Finance
Free

Details

Released
March 12, 2025
Updated
October 1, 2026

Features

Developer

Goosehead Insurance, Inc
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Goosehead Insurance screenshot #1 for iPhone
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About

Manage all your insurance policies, including home and auto, from a single, secure application. Access policy details, request documents, and get support from agents. Stay informed with timely notifications about policy updates and renewals.

✓All policies in one place
✓Service support requests
✓Access policy details
✓Digital auto ID card
✓Renewal and cancellation info
✓Push notifications
✓Agent chat support
Show original description

What users say about Goosehead Insurance

Reviews of Goosehead Insurance are mixed: the Finance app is rated 4.4/5 from 184 App Store ratings. What users like most: all policies in one place, easy to use interface. Top complaints: chat issues (freezing, covering prompt), long wait times for agents. Summarized from real user reviews.

Positive things

  • 👍All policies in one place
  • 👍Easy to use interface
  • 👍Convenient access to information
  • 👍Quick ID card retrieval
  • 👍Simplifies insurance management
  • 👍User-friendly navigation
  • 👍Helpful for policy details
  • 👍Great for viewing coverage limits
  • 👍Easy login without passwords
  • 👍Good for managing multiple carriers
  • 👍Useful for policy updates
  • 👍Provides policy renewal information
  • 👍Great technology for brokers
  • 👍App is constantly improving

Negative things

  • 🐛Chat issues (freezing, covering prompt)
  • 🐛Long wait times for agents
  • 🐛Agents disconnecting chats prematurely
  • 🐛Inability to perform key actions (add/remove vehicles, pay premiums)
  • 🐛Difficulty finding billing/payment/renewal support
  • 🐛Login problems (unclickable boxes, account not found)
  • 🐛AI chatbot not understanding common requests
  • 🐛No option for filing claims
  • 🐛App is buggy and in development
  • 🐛State list not in alphabetical order
  • 🐛No estimated wait time for chat support
  • 🐛Frustrating user experience
  • 🐛App doesn't recognize policies
  • 🐛Directed to use carrier's app
  • 🐛No live person option for support
  • 🐛Useless app for some users
See all reviews

What's New in Goosehead Insurance

2.7.0

October 1, 2026

Bug fixes and UI improvements

User reviews

Most RecentHighest RatedLowest Rated

Problem fixed

Edited: they've fixed the problem and now the app is working fine

Simply will not load on my iphone 13. I have uninstalled, cleared cache, restarted, etc. Hopefully I never need to use it.
gjig46dfogjig46dfo

Response from developer

We're sorry about this, we found the issue. It was caused by a bug affecting users with certain iPhone accessibility settings turned on, which caused the app to get stuck on launch. A fix has been released, so please check that you have the latest version installed. If it's still not loading after that, email us at techsupport@goosehead.com with your device model and we'll help right away.

App never gets past initial load screen.

App is useless. Shows the company logo and a car and a house. Nothing happens when you tap on the screen. Confirmed it’s updated. Still not working.
CalifmomCalifmom

App does not work at all

The app does not work at all. It only loads a goosehead image and that's it. I have tried reporting it to several ppl at goosehead and no one is willing to msg the app developers goosehead has hired. There is no section on the goosehead website or through the ios store to report app problems.
):$;$$:$:$:$):$;$$:$:$:$

Beyond worthless

This app literally does nothing useful. It doesn’t do any of the things it says it does. I have deleted and reinstalled several times on iPhone 16 pro with latest iOS 26. And the app has no support, so can’t ask anyone why this app doesn’t work.
sco45sco45

Options with no actions

Why are there even options to “add/remove” a vehicle if you can’t even do this within the app? This app seems more or less useless
Zach5278833652Zach5278833652
See 46 more reviews

User experience

🐞

Reported Bugs

9 issues

Login box is unclickable

Bug

App freezes or keyboard covers prompt on iPhone

Bug

App icon badge shows notifications that aren't visible

Bug

Chat ends prematurely

Bug

App taken back to login page after notification

Bug

AI chatbot does not understand common requests

Bug

App does not recognize policies

Bug

Unable to log in

Bug

Account not found when logging in with policy email

Bug
✨

Requested Features

8 requests

Ability to add/remove vehicles

Feature

Ability to pay premiums

Feature

Improved AI chatbot understanding

Feature

Option to connect with live agents easily

Feature

Clearer indication of chat wait times

Feature

Ability to file claims online

Feature

Better organization of state lists

Feature

More comprehensive support options

Feature

FAQ

What does the Goosehead Insurance app do?

The Goosehead Insurance app allows users to manage all their insurance policies, including home and auto, from a single, secure platform. It provides easy access to policy details, documents, and support services.

What are the key features of the app?

Key features include viewing and managing all policies in one place, requesting documents and service support, accessing policy details and coverage information, storing a digital auto ID card, reviewing renewal information, and receiving timely notifications about policy activity.

Is the Goosehead Insurance app free to use?

Yes, the Goosehead Insurance app is free to download and use. There are no in-app purchases or ads mentioned in the provided description.

Who is the target audience for this app?

This app is designed for individuals who want a streamlined and convenient way to manage their various insurance policies. It's ideal for those who prefer to have all their insurance information and support readily accessible in one digital location.

How can I get help or make changes to my policy through the app?

The app offers service support where you can request documents, make policy changes, or ask questions. You can also chat with agents directly through the app for assistance with service and support across all your policies.