UI Jelek
Tampilan menu membingungkan, contoh beli voucher game, untuk mencari voucher yg telah dibayar nyarinya muter2 seperti nyari jarum di tumpukan Jerami. Aplikasi Sampah!
Response from developer
Hai Kak, mohon maaf atas kendalanya. Pastikan kamu sudah menggunakan aplikasi GoPay versi terbaru, ya. Jika masih berkendala, silakan laporkan melalui halaman Bantuan > ketik "Kendala tampilan dan notifikasi" di kolom pencarian > pilih artikel dan lengkapi formulirnya. Kami siap membantu. ^Mita
This is phenomenal, 🧡
This is make my life so much easier. Good for local and foreigner who live in Indonesia. Dope!
Transfer
Transfer kemana aja langsung masuk, dalam hitungan detik, thanks Gopay👍
Transfer
Cepat Dan mudah
Bad app lure transfer from bca to telephone even that phone number has no GoPay account
1. GoPay ask you to include your payee’s number. 2. GoPay wants you to transfer to the GoPay account associate with that telephone number, as if that number owner has registered a GoPay account. 3. Then you found that number is only for WhatsApp, no GoPay account. 4. GoPay owns that money you transferred. Because no one can touch that money.
Show more
Not quite easy to use
Top up gets failed often without any reasons, you don’t need id to top up but forced to verify identity to withdraw, what a fair trade.
Response from developer
Hi Leeting Paul, sorry for the inconvenience. If you still have a problem, please report it to us via email to customerservice@gopay.co.id by attaching asr-26-059-0548-39540 code as the email subject. We are waiting for your detailed report. ^Mita
Aulakh
All
topup / transfers always fails
once confirming with the visa bank you return to the app and it always says failed
Gopay Is the best Money walet Ever i have.
GoPay is an e-wallet that is very functional for various types of payments; one wallet for all transactions, making it very easy to shop, buy food, and other necessities. I highly recommend GoPay as your primary e-wallet. You won't regret it.
Worst support aka non existent
Great app when everything works. If you run into an issue be prepared to just get robot answers and never get anything fixed.
fitur recognized face
fitur pengenal wajah untuk login masih sangat buruk
Goblok kali sistem nya
Scan passport ke pepek kaliii kalian set up nya
Doesn’t work with AU card
I cant actually link this app with my AU credit card. I can’t actually pay with this app. If you’re Oz looking to use this while in Indonesia, try DANA app. That seems to work.
As for the other features of the app. It’s a lot of bloat i don’t and never would need. The user interface is overwhelming. As with all these Asian “everything” apps, it tries to do way too many different things. They are painful to use. I really wish these developers would slim down their apps, or split it into different apps.
As for the other features of the app. It’s a lot of bloat i don’t and never would need. The user interface is overwhelming. As with all these Asian “everything” apps, it tries to do way too many different things. They are painful to use. I really wish these developers would slim down their apps, or split it into different apps.
Show more
Can’t connect any card
Can’t connect any card
Hard to close account
Can’t withdraw money very easily and won’t let you close account
Do not recommend
If you moved to United Kingdom and topup GoPay with your bank card then you unable to transfer money back to card you topup. Just fly back to indonesia and withdraw money up there. Its not worthy.
Do AVOID this app. Its been created by human and is fully operated by AI only. If you want help in help centre you never transfered to human person. AVOID this scam app. I have money there but unable to take them out!!!!
Do AVOID this app. Its been created by human and is fully operated by AI only. If you want help in help centre you never transfered to human person. AVOID this scam app. I have money there but unable to take them out!!!!
Show more
Transfer
Good
Terrible customer support
If anything goes wrong don’t expect customer support to help. They do everything they can not to connect you to a human agent, and when you finally connect to a human they just copy paste the same answer over and over again. The customer support needs a big improvement.
Intermittent
It works 1 time every 10 times that I try to recharge my account. Frustrating
Keeps failing my top up for no reason, over a few days
Just keep the basics stable.
Response from developer
Hi @stan9230, sorry for the inconvenience. If you are still experiencing problems, please report it via email to customerservice@gopay.co.id by attaching the code asr-25-308-0001-24211 in the email subject and include your previous report number in the email you sent. We are waiting for your report details. ^Maura
