GoPay: Transfer, Payment, QRIS appears to be a legitimate app. The AppsHunter Legitimacy Score for GoPay is 88 out of 100 points across 7 verification signals from App Store and developer data.

GoPay User Reviews

Name: GoPay: Transfer, Payment, QRIS
Rating: 4.7 (627 reviews)

GoPay: Transfer, Payment, QRIS

PT. GOTO GOJEK TOKOPEDIA TBK

💰 Finance

Customer Experience

Positive experience58.3% of reviews

Neutral1.9% of reviews

Negative experience39.8% of reviews

~ Based on 103 written reviews from the US App Store.

What users say

Summarized from real user reviews of GoPay. Based on 627 reviews and a 4.7/5 average, it highlights the 7 positives and 12 negatives reviewers mention most about this Finance app.

Positive things

👍Easy to use and intuitive interface
🚀Fast and convenient payment processing
💳Versatile payment options (QRIS, bills, pulses, etc.)
💰Useful rewards and cashback system
🌍Convenient for frequent travelers to Indonesia
📊Good expense management features
✅Reliable bank-to-bank transfers

Negative things

🐛Top-up frequently fails without clear reasons
🐛Transfer and payment transactions often fail
❌Poor customer support (mostly automated responses)
🔒Inconsistent identity verification requirements
😞Difficult account closure process
🌐Not user-friendly for foreign passport holders
📱Bloated interface with too many features
🔌Compatibility issues with certain credit cards (AU, Visa)
😤Forced upgrade to GoPay Plus for basic functionality
🚫Cannot withdraw funds when abroad
🎯Confusing and unclear setup process
⚠️Stuck funds with no resolution path

Is GoPay Safe?

GoPay: Transfer, Payment, QRIS appears safe based on user ratings. AppsHunter Safety Score for GoPay is 93/100.

This assessment is based on 627 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.8% of ratings point to a safe experience

1.4% of ratings suggest some concerns

5.7% of ratings point to a risky experience

~ Based on 627 App Store ratings for GoPay.

Is GoPay Legit?

GoPay: Transfer, Payment, QRIS appears to be a legitimate app. AppsHunter Legitimacy Score for GoPay is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Aplikasi down

Saya lagi ada urusan penting malah ngedown aplikasinya hadeuh gimana ini pak

siapayaksu

16 days ago

Response from developer

Hai Kak, mohon maaf atas ketidaknyamanannya. Kami informasikan bahwa layanan telah kembali beroperasi secara normal setelah sebelumnya mengalami kendala. Silakan Kakak melakukan pengecekan secara berkala, jika ada pertanyaan lain bisa kunjungi menu Bantuan di aplikasi. Terima kasih. ^Mita

i like it thx

good

alessio podcast

a month ago

Unable to claim the coins

When we play so many games and I can’t claim not even one coin. What’s the point of playing the games and wasting our time? Can’t even fix small bugs? Even the customer care reply with JSON format. Fix the bugs before deploying into production environment.

Siva.kovuri

a month ago

Response from developer

Hi @Siva.kovuri, we're sorry for the inconvenience. If you still have a problem, please report it to us via email to customerservice@gopay.co.id by attaching asr-26-194-0147-04340 code as the email subject. We are waiting for your detailed report. ^Mita

Assistance INUTILE

Une assistance vraiment inutile, incapable de répondre à votre question correctement ils vous sortent des réponses automatiques et vous redirigent vers des pages d’aides , même quand vous expliquez la situation dans tout les sens ils sont incapables de répondre à votre question et finisse le conversation sans que vous avez eu le temps de répondre, je ne recommande pas

a890a

a month ago

Mahalll

Gak lagi ah, telat dikit bayar gocap hiiiii

TalagoX

a month ago

Response from developer

Hai Kak TalagoX, mohon maaf atas ketidaknyamanannya. Jika kendala kamu terkait GoPay Pinjam, silakan ceritakan lebih lanjut kepada kami melalui email ke support@findaya.co.id dan jika GoPay Later ke support@mab.co.id. Serta cantumkan kode asr-26-184-0511-16255 di subjek email, ya. Terima kasih. ^Mita

Hn

Aplikasi yang sangat membantu perekonomian

C nlita

2 months ago

UI Jelek

Tampilan menu membingungkan, contoh beli voucher game, untuk mencari voucher yg telah dibayar nyarinya muter2 seperti nyari jarum di tumpukan Jerami. Aplikasi Sampah!

18163!-!-?:&

2 months ago

Response from developer

Hai Kak, mohon maaf atas kendalanya. Pastikan kamu sudah menggunakan aplikasi GoPay versi terbaru, ya. Jika masih berkendala, silakan laporkan melalui halaman Bantuan > ketik "Kendala tampilan dan notifikasi" di kolom pencarian > pilih artikel dan lengkapi formulirnya. Kami siap membantu. ^Mita

Transfer to another GoPay account

It’s easy and will use it again

Liandi9

2 months ago

This is phenomenal, 🧡

This is make my life so much easier. Good for local and foreigner who live in Indonesia. Dope!

Tiga Setia Gara

2 months ago

Transfer

Transfer kemana aja langsung masuk, dalam hitungan detik, thanks Gopay👍

Clara Nelwan

2 months ago

Terrible customer service

I contacted them multiple times and just got an automated response that did not properly address my issue

Tomar_752

2 months ago

Response from developer

Hi Tomar, sorry for the inconvenience. We will use this as input to continue to improve the quality of our services in the future. If you are still experiencing problems, please report it via email to customerservice@gopay.co.id by attaching the code asr-26-159-0113-37021 in the email subject. We are waiting for the details of your report. ^Maysa

Buat login aja susah

Apk aneh cs nya juga ga membantu,gabisa ngsih solusi

Deni badriawan

4 months ago

Response from developer

Hai Kak Deni, mohon maaf atas ketidaknyamanannya. Jika kamu masih mengalami kendala, silakan laporkan melalui email ke customerservice@gopay.co.id dengan melampirkan kode asr-26-091-1426-50430 pada subject email dan cantumkan nomor laporan kamu sebelumnya pada email yang kamu kirimkan. Kami tunggu detail laporan kamu ya. ^Maysa

Transfer

Cepat Dan mudah

The Cammiss

5 months ago

Easy

Very easy to use

LookiPhone

5 months ago

Ajibbb

Kerennn

adhie wasana

5 months ago

Bad app lure transfer from bca to telephone even that phone number has no GoPay account

1. GoPay ask you to include your payee’s number. 2. GoPay wants you to transfer to the GoPay account associate with that telephone number, as if that number owner has registered a GoPay account. 3. Then you found that number is only for WhatsApp, no GoPay account. 4. GoPay owns that money you transferred. Because no one can touch that money.

Henryliang86

5 months ago

Not quite easy to use

Top up gets failed often without any reasons, you don’t need id to top up but forced to verify identity to withdraw, what a fair trade.

leeting paul

6 months ago

Response from developer

Hi Leeting Paul, sorry for the inconvenience. If you still have a problem, please report it to us via email to customerservice@gopay.co.id by attaching asr-26-059-0548-39540 code as the email subject. We are waiting for your detailed report. ^Mita