Driver
Very simple to use, comfortable, good job
Was a driver for over 8 months
I had over 600 deliveries with this company. They deactivated my account because customers provided me with the incorrect address multiple times. I tried reaching out to their customer support to reinstate my account but every time I did they just close out the chat and never respond. You can’t even call anyone you have to create an appeal on the website. And nobody does anything to help. Horrible customer service.
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1Month in
After a month in, I do this just a few hours a day 5days a week just for some extra cash, and it’s pretty good. I average about 130-200 a week and for me that’s enough and I can see the potential in this app compared to others(DD, And UE), smoother application process, 1stop hub (no senseless driving waiting on an order). I can kick back dvd player handy and Gameboy if needed. The only downside is if you have multiple deliveries they only pay you X+$1, which is not a great incentive to accept the multiple delivery notification. I feel It’s better to do a bunch of single deliveries. But You’re also torn cause if you deny the notification then your hot streak goes away and you’re back to square one, so what do you do you accept cause you want to keep the streak up which in turn puts you up there for to my understanding priority driver. I enjoy doing this, it has its pros and cons like everything else, but for me much better option.
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Failed instant cashout
Won’t let me use instant cash out I been trying for 2 weeks now but it keeps failing
Great
Tips are great
Cheap company
They uses cheap tricks to drivers.
Worst delivery in the world
I was online for 26 hrs in two day span and profited 65$ just insanely terrible dont even waste your time
Steadily busy, steadily being raped by Gopuff
My number one issue with driving for this app is how GoPuff only gives you $2 to do a four delivery drop, banking on every customer is going to tip, which is bs especially when they are charging each customer a delivery fee!! It’s wrong, and eventually I’m going to get people involved to look into this matter because Amazon does it as well, and has to be addressed!! I only do this to cover expenses that are essentials like gas, weed, food so I’m not touching my real jobs paycheck where I make real money lol!! Expect to make $12-$20 an hour driving full time for these people!!
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Low base pay
Gopuff has some of the lowest base pay for drivers around is horrible specially with the way that they change the rate per delivery They call it variable base pay
lot improvement could be done
so far I have yet to see a good pay. The app is difficult to use and it asks you to scan a whole bunch of things even though you already scanned the service is poor.
Working for GoPuff
I absolutely love working for GoPuff it’s my full time job and it is a privilege to be able to work for the company
Make deliveries make money (not for you tho)
Pay has gotten worse and worse.. Can’t keep consistent staff in warehouse and then the app has terrible issues on certain phones with multitasking data and scanning poorly printed barcodes
No Customer Support
It seems they got rid of all driver support access in the last few weeks, I can’t log in to the app or even get help from anybody or anywhere to get into the app
B
Needs more double delivery options and the update to scroll and claim orders I swear them ppl in there picking
Super Buggy
The app has a lot of different concerns. Sometimes it does not allow me to call customers, sometimes it doesn’t allow the picture to be saved, and I’m not sure if the customers are dropping the pin wrong or if the app is not allowing the gps ti accurately show the location. I also noticed that sometimes a customer will mention their pin but the app does not accept it.
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THE WORST DRIVER PLATFORM — UNFAIR ORDER DISTRIBUTION, EXPLOITATION, AND ZERO ACCOUNTABILITY
Gopuff is an absolute disgrace when it comes to how it treats its drivers. This company operates what feels like a deeply unfair, exploitative, and completely broken order distribution system.
Drivers spend 10–14 hours waiting for orders, only to watch others who started working hours later earn nearly the same amount. There is absolutely no transparency, fairness, or accountability in how orders are distributed. Drivers sacrifice their time, fuel, vehicles, and personal lives while the company shows complete disregard for their earnings.
The driver application is constantly experiencing problems, support is practically nonexistent, and repeated complaints are met with meaningless scripted responses or complete silence. Even basic document verification can leave drivers unable to work for days without any meaningful explanation.
THIS IS NOT HOW A PROFESSIONAL COMPANY SHOULD OPERATE.
Drivers are not disposable workers. They are human beings with bills, families, and financial responsibilities. Yet Gopuff’s treatment of its drivers makes them feel completely worthless.
What makes this situation even more outrageous is the complete lack of responsibility from management. Nobody explains the order distribution system. Nobody investigates complaints. Nobody provides real solutions. Drivers are simply expected to accept unfair treatment and remain silent.
Gopuff should be ashamed of how its drivers are being treated. A company that depends on drivers to operate should not be allowed to ignore their concerns while benefiting from their labor.
I strongly urge anyone considering driving for Gopuff to think twice. Based on my experience, this is one of the most poorly managed, unfair, and disrespectful delivery platforms I have encountered.
Drivers deserve fairness, transparency, respect, and accountability — NOT EXPLOITATION, SILENCE, AND A BROKEN SYSTEM.
ONE STAR IS MORE THAN THIS PLATFORM DESERVES.
Drivers spend 10–14 hours waiting for orders, only to watch others who started working hours later earn nearly the same amount. There is absolutely no transparency, fairness, or accountability in how orders are distributed. Drivers sacrifice their time, fuel, vehicles, and personal lives while the company shows complete disregard for their earnings.
The driver application is constantly experiencing problems, support is practically nonexistent, and repeated complaints are met with meaningless scripted responses or complete silence. Even basic document verification can leave drivers unable to work for days without any meaningful explanation.
THIS IS NOT HOW A PROFESSIONAL COMPANY SHOULD OPERATE.
Drivers are not disposable workers. They are human beings with bills, families, and financial responsibilities. Yet Gopuff’s treatment of its drivers makes them feel completely worthless.
What makes this situation even more outrageous is the complete lack of responsibility from management. Nobody explains the order distribution system. Nobody investigates complaints. Nobody provides real solutions. Drivers are simply expected to accept unfair treatment and remain silent.
Gopuff should be ashamed of how its drivers are being treated. A company that depends on drivers to operate should not be allowed to ignore their concerns while benefiting from their labor.
I strongly urge anyone considering driving for Gopuff to think twice. Based on my experience, this is one of the most poorly managed, unfair, and disrespectful delivery platforms I have encountered.
Drivers deserve fairness, transparency, respect, and accountability — NOT EXPLOITATION, SILENCE, AND A BROKEN SYSTEM.
ONE STAR IS MORE THAN THIS PLATFORM DESERVES.
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Terrible pay
This was my first try at GoPuff. My vehicle averages 30 mpg. The cost of gas is $3.99 a gallon. I traveled a total of 31 miles to get to the warehouse and my two delivery points. The $3.50 I was paid did not even cover my gas. If it wasn’t for the $3 in tips I wouldn’t have made a dime and technically if I were to factor in my time and wear & tire on the vehicle I made nothing.
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Great app
I would choose this app over every other delivery app!!!!
Not worth it
Your bare pay is so low, it’s really not worth it. You are basically relying on your tip. They need to adjust especially based on your labor and weight of items and doing things like delivering items that need verification of ID.
Go Puff should be ashamed
If you thinking bout driving for go puff? DON’T WASTE YOUR TIME!!! I Never saw a delivery over $1.75 they want you to deliver off the pretense of the customer may have tipped ( MOST DON’T TIP) if they do it’s $1-$3. You have to drive 8-18 miles. They will load 3 drops on you KNOWING no one tipped. So you get paid $1.75 to drive 18 miles and drop off to 3 customers. The customers, they are super rude they don’t know you getting scammed by go puff, not making any money and they not bout to get their things that they didn’t tip you for.
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