Really upset
I spent $1,000 at one of the designer shops and they told me I could just download the app and fill out the Tax info there. It was my last day in town. The app has been “under maintenance” ever since. It won’t let me log in, there’s no way to fill out the tax info before I leave so I am losing $$! Absolutely furious.
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LTLaurel Touby
So easy
So much easier than waiting in line at the store to do the paperwork. App worked seamlessly and quickly and bar code was immediately accepted at CDG detaxe machines.
RRebubblesRK
No good at all
I should just go direct to the customer service and they’ll give me the paperwork for a refund.
Rroelpimentel
Convenient
Just follow the steps to get VAT refund via mobile. Very convenient after shopping trip to Paris 👍
MMinaBensalem
A simple and intuitive Tax free expérience
GOTAXFREE is a very user-friendly and intuitive app. It’s ideal for shoppers who prefer not to fill out their tax refund form on-store or don’t havé their passport on hand. The process is clearly explained, and the chatbot responds quickly with accurate guidance.
EEmilyinParisss




