Connection failure
Start app login get error session creation failed. Terrible app
Archived App (Last seen on 12 Feb 2025)
This is an archived listing of the app previously available on the App Store.Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.
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About
This app enables support technicians to remotely assist customers by viewing their live camera feed, taking snapshots, and annotating them. It allows for session recording and note-taking for detailed record-keeping and billing.
✓View customer live camera feed
✓Take and annotate snapshots
✓Record support sessions
✓Save and share photos
✓Create session notes
✓API integration
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What's New in GoToAssist Seeit Agent
1.7
October 5, 2017
This app has been updated by Apple to display the Apple Watch app icon. iOS 11 compatibility.
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FAQ
What is GoToAssist Seeit Agent used for?
GoToAssist Seeit Agent is a business application that allows support technicians to remotely assist customers by viewing their live camera feed, taking snapshots, and using annotation tools to provide visual guidance.
Can I record my support sessions with GoToAssist Seeit Agent?
Yes, you can record your support sessions with GoToAssist Seeit Agent. This feature captures audio, video, and shared photos, allowing you to review or share the session later.
Does GoToAssist Seeit Agent have ads?
No, GoToAssist Seeit Agent does not contain advertisements. The app is free to download and use without any ad interruptions.
What devices can I use GoToAssist Seeit Agent on?
GoToAssist Seeit Agent is available for iPhone, iPad, and iPod devices. It is designed for mobile support technicians.
How often is GoToAssist Seeit Agent updated?
The latest version of GoToAssist Seeit Agent is 1.7, which was last updated on October 5, 2017. The app was initially released on July 18, 2017.
What is the age rating for GoToAssist Seeit Agent?
GoToAssist Seeit Agent has an age rating of 4+. This indicates it is suitable for users aged 4 and above.
Can I integrate GoToAssist Seeit Agent with my existing workflow?
Yes, GoToAssist Seeit Agent offers APIs that allow for seamless integration into your current work flow. This enables a smoother transition for technicians already using other tools.
What are the key features for visual assistance in GoToAssist Seeit Agent?
Key visual assistance features include viewing the customer's live-streaming camera feed, taking high-resolution snapshots, applying notes to snapshots, and using drawing tools for annotation.
