Locations
I dont know what locations dont take my go toll and end up with a ticket. I signed up so I didnt have to worry about this.
Do Not Install
I feel like this app is a scam. I just searched the states pay toll website, put in the license plate number, and it will provide you any fees due. GoToll does not want to delete my account until after 180 days, which is a little ridiculous. Additionally, I had to replace my debit card because they won’t remove it from the account. There is no need to download this app when you can just go to the state website to pay your tolls.
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Takes too long to verify
Takes up to 24 hours to verify plates, not helpful if you needed quick.
Great app
This app is great For traveling and not having to stop is amazing
Don’t use for a long time fees add up
Used it recently for a road trip from Atlanta to Miami. Use the Miami Turnpike. Google Maps told me that the Turnpike was about $25 each trip. So all in all I should’ve paid around $50 plus another 20 give or take for me traveling around Florida while I was in Miami.. As I got my final statement for my trip to and from in my driving around Miami, it came up to a total of $170. Realize they charge $.85 every single time he passed away a toll on top of, however, much the Toll cost. I calculated the amount of times I got charged at $.85 fee. It turned out to be an extra $80 alone in fees. I would have been better off just purchasing the Sunpass.
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GoToll charges too much for there fees
Was very disappointed in this app. I went down the Florida Turnpike for the first time not realizing how close the different toll stations were. I went through 36 of them and GoToll charged me a fee for everyone of them when it was only a one day trip down, and one day trip up I paid more money in fees to GoToll than I did in regular toll fees.
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Awesome
Love it
Great app to pay the toll
easy to start easy to use work in many states
>>Nightmare SCAM App<<< that continues charges even after cancellation!?!
>>UPDATE 3.30.2025 :: STILL HORRIBLE CUSTOMER SERVICE, DO NOT DOWNLOAD!!!!! This app is an absolute ***NIGHTMARE***!!!!! I emailed so-called ‘Customer Service’ to cancel this account & received a confirmation of cancellation on 3.17.2025 YET this thieving & fraudulent app company CONTINUES CHARGING OUR CREDIT CARD for unnecessary tolls as of March 24, 2025!!!! These app is a TOTAL SCAM!!!
I need to update my account information so I access my account again & there is absolutely NO DIRECT CUSTOMER SERVICE contact information!!!! I am about ready to tell my credit card company to block the charges since they make it so difficult to contact them!!!!
I need to update my account information so I access my account again & there is absolutely NO DIRECT CUSTOMER SERVICE contact information!!!! I am about ready to tell my credit card company to block the charges since they make it so difficult to contact them!!!!
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App down
I’ve been using GoToll app for years now but recently the app started not working properly. Does anyone have a same issue as mine?
Used to be great
I initially got this app years ago instead of the Georgia Peach Pass so I can get on the Northwest corridor express. I never had an issue with this app especially when I don’t use the express lanes, it doesn’t charge me. Also, customer service was prompt in responding to my inquiries. I’ve been out of work for quite some time and I have an unpaid balance. I want to pay off the balance however this app is giving me issues. I had issues resetting my password but the good news is that resolved. The biggest problem that I’m having is that the card that I’m using doesn’t work. I check with the bank and it’s all good to go. I contacted customer service through the app and no response since last night. I’m seeing a lot of complaints from many different people. I would appreciate that someone would assist me instead of an apology response to this review. If you want me to settle the balance, I would kindly ask to stop sending me those overdue emails, thank you.
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False tolls and they continue to harass
4-5 years later and I am STILL getting spam emails from them saying “overdue payment! Pay now!”. I have a ez pass and haven’t used this app in YEARS. I’ve unsubscribed a million times, contacted their subpar CS and still I continue to be harassed with false claims of payments being due. AVOID!!!!
Very much like another reviewer mentioned, the app inaccurately said I took an express lane. I didn’t, but drove along side one. So that’s the major flaw in this app is that it cannot differentiate between actually being on a toll road when there’s a non-toll one next to it. I contacted their customer service to notify them, and they were absolutely unhelpful. Demanded that I pay, denied what I brought to their attention, and have since been sending numerous harassing emails insisting I HAVE to pay. I’ve even checked with the actual state tolls and I owe nothing, nor do they show me using the express toll road at all. Yet I continue to receive emails from GoToll saying I’m “overdue in payment!”.
I deleted this and will never use it again. Horrible customer service and majorly flawed app.
Very much like another reviewer mentioned, the app inaccurately said I took an express lane. I didn’t, but drove along side one. So that’s the major flaw in this app is that it cannot differentiate between actually being on a toll road when there’s a non-toll one next to it. I contacted their customer service to notify them, and they were absolutely unhelpful. Demanded that I pay, denied what I brought to their attention, and have since been sending numerous harassing emails insisting I HAVE to pay. I’ve even checked with the actual state tolls and I owe nothing, nor do they show me using the express toll road at all. Yet I continue to receive emails from GoToll saying I’m “overdue in payment!”.
I deleted this and will never use it again. Horrible customer service and majorly flawed app.
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Great App
Works as advertised. Easy to set-up. Great for traveling so you don’t need several passes.
GoToll
This app is very easy to use. Thank you
New to GoToll
I’m pleased with the results and now I can travel knowing that I can pay directly through this app.
WHY CANT I ACCESS THE APP
Received an email that payment failed for a trip. I have been trying to access this app all weekend to change the pay source and it won’t load past the initial screen. FIX FIX FIX!!!
Great app!
Wish it covered all the United States. I hate having different apps for the same thing because different states use different apps. Get it together America.
Works with a couple bugs
You asked for a review, so I will provide one. I used the app for a toll bridge in Florida- twice. I got 2 emails saying I had a charge from “ncdot”. The amount was correct, so I paid them and asked for a receipt. I got 6 emails with receipts, 3 for each charge. Hopefully, I didn’t get charged 6 times.
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Scam
Were charging me for nothing
Comfort zone!!!!!
I am , till collected ,back in 2000:
Can not imagine there would be change
In 24years would be ever!!!!!!
Can not imagine there would be change
In 24years would be ever!!!!!!
