Nothing works anymore.
Not only did you end support for the Gen 1 units but now the app doesn’t connect to the multiple units I own.
FIX THIS NOW !!!
FIX THIS NOW !!!
App not working at all.
App no longer showing my units. Please fix this now!
Reviewer $moki is spot on
The app didn’t connect, then finally did, then it seemed to operate the unit correctly, then it didn’t and hasn’t in a long time. It’s July 2025, $moki’s review “Junk app” is a year old, and everything described is accurate. I can’t get the unit to turn on and cool, not with the app, the control on the unit, unplugging and replugging, etc. The schedule in the app looks fine, and I even get pop up notifications on my phone when it’s supposed to turn on and off. The manual controls on the dial, as weird as they are, also seem fine when I try to run it manually. Sometimes tbs fan turns on for a minute if I’m lucky. I can’t get the thing to cool by any means and it’s hot in the summer.
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Overall good
Overall, the app works the way that is should. It was a little buggy in the beginning, but there have been some improvement over time. However, I do lose connection, but think this is more to do with my WiFi network more than the App.
Crap
The app is completely useless. When I was able to pair it (briefly) it was confusing. Now it doesn’t pair or find my WiFi. To be honest the whole product is pretty crappy. Definitely not worth the extremely high price tag. The manual control dial is confusing and half the time I don’t know if it’s on or off. Problems started immediately and since the app doesn’t work we’ve only ever had success using the manual functions. So that precludes any of the schedules and techy stuff they advertise. Another annoying feature is it only seems able to do a “smart” setting. Meaning the unit is constantly turning on and off, which is disruptful for sleeping.
Honestly, I love the idea, but so far this has been a waste of money and annoyance in our home. It does look nicer than the old school window ac. But seems like the ambitious tech isn’t there yet. And for a manual window ac device it’s not as strong or effective as a $300-$400 Home Depot unit.
Bummer.
Honestly, I love the idea, but so far this has been a waste of money and annoyance in our home. It does look nicer than the old school window ac. But seems like the ambitious tech isn’t there yet. And for a manual window ac device it’s not as strong or effective as a $300-$400 Home Depot unit.
Bummer.
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