No longer using their app or service
First, I could not login because it tried to verify me with an old phone number. I couldn’t reset that login so I had to setup a new account with updated phone number. But I couldn’t login because app was stuck on phone number verification of prior account. Uninstalling did not fix this. Clearing browser data from safari was the only thing that worked.
So then I log into new account and verify license. After that, I am no longer logged in. So I try to login but cannot. I have a “Something went wrong” error. I have to contact support to understand why I get this error. They say it’s because they need one working day to verify my license?! Verification was already approved! And why would that prevent me from logging in?
This app has been a problem for years. I stopped using it for a couple of years and now I know why. I am again no longer using it. Really bad.
So then I log into new account and verify license. After that, I am no longer logged in. So I try to login but cannot. I have a “Something went wrong” error. I have to contact support to understand why I get this error. They say it’s because they need one working day to verify my license?! Verification was already approved! And why would that prevent me from logging in?
This app has been a problem for years. I stopped using it for a couple of years and now I know why. I am again no longer using it. Really bad.
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Response from developer
Hi Samuel, I’m sorry to hear that you didn’t have a good experience. Unfortunately, I can’t find any records for you under the name Samuel Jennings. I would kindly ask you to contact us again by phone and let us know that you’d like to report this. ^Lin
Extremely buggy!!
Zoom on map glitches, random white space appears, misstates true availability of cars, 2FA not sent to DE number but instantly to NL number get that API fixed, such a janky MVP application
Response from developer
Hi, sorry to hear that your Greenwheels app isn't working properly. If you would like our IT team to look into this, please contact our customer service department. I can't find an account right now with this name in our systems. Furthermore, it is correct that German phone numbers are not accepted. ^Mara
App is just non functional. Waste of time.
I tried to use this app over the course of 2 days trying to book a car. The search would take time or never provide results. When it does clicking into the car does not allow for booking. I have restarted the app, reinstalled. Tried a different email. No change in experience. I’m glad I did not submit the deposit amount. Not worth your time. I would have perhaps given a star for a service outage status somewhere explaining issues but nowhere obvious that I could see.
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Error
Payment error not allowing me to use the app
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This has been designed by a mad person. A heady mix of passwords, things to tick, Touch ID and passcodes
