Grid Money User Reviews

Customer Experience

Positive experience51.7% of reviews
Neutral1.8% of reviews
Negative experience46.5% of reviews

~ Based on 927 written reviews from the US App Store.

What users say

Is Grid Money Safe?

Grid Money appears safe based on user ratings. AppsHunter Safety Score for Grid Money is 92/100.

This assessment is based on 28,714 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.3% of ratings point to a safe experience
1.4% of ratings suggest some concerns
8.4% of ratings point to a risky experience

~ Based on 28,714 App Store ratings for Grid Money.

Is Grid Money Legit?

Grid Money appears to be a legitimate app. AppsHunter Legitimacy Score for Grid Money is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great App!

This is a great app. It's trustworthy and does what it says! User-friendly and will give a cash advance and not send you to 1 million loan sites! Love it!

Continues to take money even after cancellation

Continued to take my money even after I had cancelled their stupid subscription. Thanks for nothing

Don’t use this.

Doesn’t work. Waste of time. Keeps saying my card info is wrong even though it’s not.

Bad app

I signed in with bank which was listed as the banks they take which is PNC and later for them to say my bank isn't supported it's not chime or Dave etc I reached out to support they basically weren't any help at all. They kept giving me the run around so I deleted the app.

Five stars!! Kind of a life saver! Thank you.

Thank you!!

Payment processing

I really dislike how long it takes to process repayment. Your app states it takes 3 business days to process yet it’s been longer than that!!! When folks need the funds grid processing becomes the issue. Then I always pay it back yet it’s still only able to get advance of $100 and it’s been that way for years. It took a whole to process a payment smh
Show more

Love it

Awesome

Hard to reach a live agent!

Having a cash out error because I needed to update my card but I’ve updated, re-added my bank account and there is still an error that the bot can not figure out but will not let me talk to an agent.

Grid

Love your advances you help me out way more than you know from pay check to pay check and only a small fee for repayments keep up your good work !!!!

Good

Grid helped out in a big crunch time. No hassle, very easy & quick process. Definitely glad I saw this add on Facebook.

‼️DO NOT DOWNLOAD ‼️

User beware don’t make the same mistake as me.. wish I could give 0 ⭐️ they don’t deserve 1 ⭐️

Absolutely terrible customer service. You can NEVER reach an actual human being—whether you try calling, using the in-app chat, or emailing. Emails go unanswered, and the chat is basically useless.

I tried to get a $50 cash advance today, but the app said there was an issue and that someone would reach out to me shortly. Nobody has contacted me, and they still haven’t canceled the request or explained what the issue is. Either send me the $50 advance or actually contact me and explain what happened.

On top of that, there is seemingly no way to reach a real person to cancel your subscription. Customers shouldn’t have to fight this hard just to get basic customer service or cancel a subscription. Very frustrating experience.
Show more

Horrible

You will get overcharged and they won’t pay you back nor will they solve your issue

A+

Great app

Advances

Cash advances are pretty quick and easy however to get the next you have to wait to long so not good at all. The should have apple pay option to pay back quick and receive the next advance quicker. Will be cancelling my subscription

Awesome app

Grid is great for a hard time when you really need some money!

Excellent service

The best advance app out there. Always prompt and trusting! 100% recommended

The Best

Always am able to use them and are able to increase each time I pay on time ! Would be using for the future for any emergency

Hurt More than Help

Deposit went to someone else's account but repayment and fees taken out of my account. Can only reach out via email and now I'm being ghosted. No help at all after they promised they would resolve in 24 hours or less. Stay away or you'll be out $60 for a $50 loan you never even received. I'm so sad especially now I realized how screwed I am. Wish I never linked Grid to my bank.
Show more

Why borrow money when you can just pay a subscription with no benefits!

It won’t let you cancel the 10$ subscription. I switched banks so now I can’t even borrow money. It’s just stealing money for a service they don’t provide

Lifesaver

Very easy to use app and instant cash.