Grubhub for Drivers User Reviews

Customer Experience

Positive experience35.0% of reviews
Neutral7.9% of reviews
Negative experience57.0% of reviews

~ Based on 1,022 written reviews from the US App Store.

What users say

Is Grubhub for Drivers Safe?

Grubhub for Drivers appears safe based on user ratings. AppsHunter Safety Score for Grubhub for Drivers is 94/100.

This assessment is based on 175,029 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.4% of ratings point to a safe experience
2.2% of ratings suggest some concerns
5.4% of ratings point to a risky experience

~ Based on 175,029 App Store ratings for Grubhub for Drivers.

Is Grubhub for Drivers Legit?

Grubhub for Drivers appears to be a legitimate app. AppsHunter Legitimacy Score for Grubhub for Drivers is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Payout problems

I’ve Doordashed for a while and liked it, decided to try Grubhub. I linked my bank, but the instant cash out never goes through. Thursday came and went without the promised direct deposit. I added a debit card, but it’s taking days for it to verify, so I don’t know if it will work. I do this for instant cash—my regular job pays the bills, and this side gig allows me to earn some pocket money—but it’s not accessible with Grubhub. Support has not answered multiple requests for help, and I’m beginning to wonder if it’s really just a giant scam.
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No Orders and Low Pay

Grubhub is not where you can make money. They took away the contribution and lowered the pay. It is impossible to make money on this platform. Just kill the platform or bring back the contribution because your drivers ain’t making NO money it’s dam near slavery!!👎🏾

Location

I don’t think Grubhub is huge in my market. It hasn’t been great in my market but when I would get orders, they were really good orders. I think a lot of restaurants have backed out from Grubhub. I’m not for sure why or what happened? I wish that I could get those orders again, but I don’t think I’m going to get them here.
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Don’t drive for gh

They don’t pay near enough especially when gas is so high

.

Pence que esta aplicación era diferente pero resultó más castigadora que las otras te bajan el puntaje demasiado rápido 🤦🏻‍♂️

Worse app ever

There are no good priced orders like other apps. You can’t even make gas money off of this app

Me

I have never worked for such an unfair company in my life…Now that I have an understanding of what happened I will say I have a better and more uplift attitude for Grubhub and an appreciation for the opportunity to let me come back to work for them…Thank you Grubhub and thank you customer service for all the good help you all have given me…
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Ridiculous

Absolutely ridiculous today is a national holiday and this is the day they’re sending going 33 miles for $9.80

Pausing offers?

Pausing offers to take a break is impossible. Constantly pushing offers beforehand and cannot pause until current delivery is complete. New update doesn’t know when delivery is finished and will not let me pause for a break. Please fix this ASAP

Opinion

I like it
Better

Been on the waitlist for years !!!

This app is literally never been available at all !!!

Unauthorized third-party apps

Too many unauthorized third-party apps, bots and grabber apps on android phones if you’re using an iOS phone forget about it. You will not be able to grab a block or schedule block no matter if you’re at the highest level, there are too many bots and illegals using unauthorized accounts NYC is a disaster. You will not be able to earn any money or let alone even access the app to schedule a block. After 10 years, this app has become a total disappointment
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Fees

I don’t like how the fees been taken out when we withdraw our money. We deliver and put gas in our car.

sue them

worked plenty for compensation
do not delete your personal information thats all your records they will not compensate if you delete

Helpful

It’s been my principal source of income sometimes and it’s over all other apps I tell people it has class it’s more classy than the other apps

This is great

This is great too

GrubHub is Transparent

I have been delivering food for three years every darn day. DoorDash & UberEats have gone so low that sometimes they run their business at the expense of the Drivers. For example DD gives you an order that goes 5 miles & offers you $2 or sometimes bundling the orders to trick the drivers. GrubHub is much more fair in treating the drivers than UberEats & DoorDash in my opinion. DoorDash & UberEats are two leeches now that suck the blood out of the drivers. GrubHub ALL DAY EVERYDAY!
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bot programs

I can't schedule appointments anymore because of bot programs.

The worst

You can’t find a worse app to drive for than GrubHub. Occasionally you may get lucky with good offers, but most of the time you’ll be offered the worst of the worst in the gig space. What’s worse is GH consistently steals from its drivers through sneaky mission pay tactics to make it as hard as possible for drivers to qualify. Worst of all is their $1 compensations for orders that have been stolen or cancelled by customers. GH will often pair low paying offers with high paying ones just to remove the high paying ones, leaving its drivers to perform slave labor, resulting in no pay or potentially losing money on the delivery. Hopefully some day soon the company goes under water. Stick to DoorDash and Uber Eats. They suck too, but at least support actually cares enough to properly compensate when issues arise, unlike GH support who will say there’s nothing they can ever do, there’s never a supervisor, and you’re just stuck having to fill out a form. Once GH finally reaches out in a week the conversation is so disjunct that the driver has no leverage and the chance of receiving justified compensation is close to zero. TLDR; GH scams its drivers and deserves to be put down.
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10

Rana