This app used to be usable
Seriously, this app used to be usable. And no one wants to drive to a theater that requires assigned seating without buying the tickets in advance. The fact that the app had once been usable makes me question the leadership that implemented these changes. What were your goals? It certainly was not usability or customer satisfaction. It is truly unfortunate that this interface makes me actually seek out other theaters. I’m not writing this to be mean. I want this app to be fixed. I actually prefer my local GTC theaters, once I’m inside. But I’m not going out of my way to hop on a computer or risking driving to an assigned seat theater without purchasing tickets in advance. Please fix this.
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Needs a lot of work
The idea is great, the delivery? Not so much. Movie selection works fine. The problem comes in when I try to select seats. The app becomes glitchy and I have to figure out where to click on the screen to select the seat I want because the space on the seat certainly is not it. Once I finally get the seats selected, the cart is a joke. When I move to redemption and payment, you cannot see the full page or scroll up/down to see the full invoice. I can barely see the total and click on pay button. I do not have problems with any other apps so I know it’s not my phone. Frankly the app has never worked that great. Very disappointing.
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Whoever made this app should get fired
I am a software developer, and this app is by far the worst app I have used in terms of user experience. Even 1 star is too much for this app. Trash.
Terrible app
Terrible. Can’t even book a movie because the app sucks. With reviews this bad, why isn’t this fixed already?
In app purchases
I’ve never been able to select my seats via app and don’t know anyone who does, other then to see what movies are playing, app is useless
