Not user friendly
Log in? Sign in? Where are my tix? App transfers to website, why? Do I have coupons/rewards? I do not care for this app.
Terrible
We went in without tickets to see if my sisters boyfriend was cheating and got kicked out when he knew he was in there with another girl.
App glitch changed my reservation
I had a frustrating experience using this app. I selected August 1 for my movie, but when the app redirected me to the booking page, it change the reservation to August 2nd without me realizing it. We didn’t discover the mistake until we were at the theater and had already purchased about $40 in concessions. I later confirmed the issue with a screen recording showing the app consistently shifting the date forward by one day. I reported it to customer support, but the issue wasn’t resolved to my satisfaction. Double-check your booking date before purchasing if you use this app.
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Not very easy
The membership number and last name was not easy to do considering everyone has the same last name
Difficult … Not User Friendly
When researching a movie to go see, this app requires you to “Verify” yourself every time you want to look at: 1. Same Movie, Same Theater Chain, Same location, Same Screen, Different time; 2. Same Movie, Same Theater Chain, Same location, Different screen; 3. Same Movie, Same Theater Chain, Different Theater location, Screen, time, ect
4. ect, etc, etc
Every time you change something in your search for tickets, evening though you stayed within the same theater chain, you have to “Re-Verify” who you are.
TOTAL B.S.
Once you have signed into the app you should be able to navigate across the App, at lesst within the same Theater Chain, with constantly “Re-Verifying” Who You Are!!!
I live about 10 minutes from 1 theater location and 15 min from a second, both same chain. The closer is my “Home Theater”.
In a recent quest for tickets for a movie shown on 5 screens across 2 Theater locations, same Theater chain, I had to “Re-Verify” myself 20 times.
Then because I bought tickets for the “Non-Home Theater” the tickets did not show up in the Tickets section of my profile!
What kind of I.T. Psyconerdopath wrote this App??? He obviously wrote for his convenience not the customers!!!
The App should work for the customer and not require the customer to work for the App!!!
4. ect, etc, etc
Every time you change something in your search for tickets, evening though you stayed within the same theater chain, you have to “Re-Verify” who you are.
TOTAL B.S.
Once you have signed into the app you should be able to navigate across the App, at lesst within the same Theater Chain, with constantly “Re-Verifying” Who You Are!!!
I live about 10 minutes from 1 theater location and 15 min from a second, both same chain. The closer is my “Home Theater”.
In a recent quest for tickets for a movie shown on 5 screens across 2 Theater locations, same Theater chain, I had to “Re-Verify” myself 20 times.
Then because I bought tickets for the “Non-Home Theater” the tickets did not show up in the Tickets section of my profile!
What kind of I.T. Psyconerdopath wrote this App??? He obviously wrote for his convenience not the customers!!!
The App should work for the customer and not require the customer to work for the App!!!
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