Not a great app experience
I remember a version of this app you could see your backstage pass info and tickets in it. The current version doesn’t display this info and launches a browser to see it. You can’t even sign into the app.
App not user friendly
This is disappointing because I actually really like my particular location to the point I made the “switch” from AMC to B&B. I am however disappointed in the performance of the app. I constantly have to sign in anytime I’m switching between looking at diff movie availability. Somehow my points aren’t showing up for movies I have already seen. I really hope the developers realize soon enough their app is more than a little buggy. If it continues I may be inclined to go back to AMC
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Can never see tickets purchased
Every ticket I purchase on the app, I am unable to view in the app. If I ever want to purchase additional seats in the same row I cannot verify what seats were already purchased. I have to track down the confirmation email and go to the theater to see this. As an avid movie-goer/cinephile this sucks. I can at least add to my phone’s digital wallet on their website.
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Always broken.
I have rarely used this app functionally, meaning with my account/profile being used. I’ve changed my login information repeatedly, as I frequently get error messages telling me that my login information is not accurate. Most recently, the app told me it couldn’t recognize the password reset code that it sent me just a few seconds prior to me trying to update my information again.
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Difficult to Use
Not user friendly at all! Cannot find tickets after I purchase them.
