Not user friendly
Log in? Sign in? Where are my tix? App transfers to website, why? Do I have coupons/rewards? I do not care for this app.
Terrible
We went in without tickets to see if my sisters boyfriend was cheating and got kicked out when he knew he was in there with another girl.
App glitch changed my reservation
I had a frustrating experience using this app. I selected August 1 for my movie, but when the app redirected me to the booking page, it change the reservation to August 2nd without me realizing it. We didn’t discover the mistake until we were at the theater and had already purchased about $40 in concessions. I later confirmed the issue with a screen recording showing the app consistently shifting the date forward by one day. I reported it to customer support, but the issue wasn’t resolved to my satisfaction. Double-check your booking date before purchasing if you use this app.
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Not very easy
The membership number and last name was not easy to do considering everyone has the same last name
Difficult … Not User Friendly
When researching a movie to go see, this app requires you to “Verify” yourself every time you want to look at: 1. Same Movie, Same Theater Chain, Same location, Same Screen, Different time; 2. Same Movie, Same Theater Chain, Same location, Different screen; 3. Same Movie, Same Theater Chain, Different Theater location, Screen, time, ect
4. ect, etc, etc
Every time you change something in your search for tickets, evening though you stayed within the same theater chain, you have to “Re-Verify” who you are.
TOTAL B.S.
Once you have signed into the app you should be able to navigate across the App, at lesst within the same Theater Chain, with constantly “Re-Verifying” Who You Are!!!
I live about 10 minutes from 1 theater location and 15 min from a second, both same chain. The closer is my “Home Theater”.
In a recent quest for tickets for a movie shown on 5 screens across 2 Theater locations, same Theater chain, I had to “Re-Verify” myself 20 times.
Then because I bought tickets for the “Non-Home Theater” the tickets did not show up in the Tickets section of my profile!
What kind of I.T. Psyconerdopath wrote this App??? He obviously wrote for his convenience not the customers!!!
The App should work for the customer and not require the customer to work for the App!!!
4. ect, etc, etc
Every time you change something in your search for tickets, evening though you stayed within the same theater chain, you have to “Re-Verify” who you are.
TOTAL B.S.
Once you have signed into the app you should be able to navigate across the App, at lesst within the same Theater Chain, with constantly “Re-Verifying” Who You Are!!!
I live about 10 minutes from 1 theater location and 15 min from a second, both same chain. The closer is my “Home Theater”.
In a recent quest for tickets for a movie shown on 5 screens across 2 Theater locations, same Theater chain, I had to “Re-Verify” myself 20 times.
Then because I bought tickets for the “Non-Home Theater” the tickets did not show up in the Tickets section of my profile!
What kind of I.T. Psyconerdopath wrote this App??? He obviously wrote for his convenience not the customers!!!
The App should work for the customer and not require the customer to work for the App!!!
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Won’t link to website
I like being able to order tickets but then afterwards if you want to check in it redirects you to the website. What’s the point of having an app if it doesn’t show you history, points and current purchases.
Useless
The app does nothing but send you to your browser with a link for the thing you clicked on. Can’t view tickets.
App won’t load
The app won’t load at all. It just sits there no matter what I click on.
App needs work
The functionality of the app is outdated. It is not user friendly. We should be able to view our purchase tickets within the app opposed to going to our email. Almost everything in the app export you out to a web, these things we should be able to do in the app. I could go on about the things that could be done better. My recommendation is, whatever AMC did with their app, do the same!!!!
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Not user friendly
I have the B&B app but when I go to buy movie tickets, it takes me to a completely different website where you make your purchase, which takes a while to get to the payment screen but when completed it does not take you back to the B&B app nor does the B&B app show your tickets that you just purchased.
Then you have to go to your email to make sure that you get your confirmation and that’s where you’ll see your QR Code for the ticket you just purchased.
Has to be one of the worst apps for purchasing movie tickets that I’ve come across. Sorry.
Then you have to go to your email to make sure that you get your confirmation and that’s where you’ll see your QR Code for the ticket you just purchased.
Has to be one of the worst apps for purchasing movie tickets that I’ve come across. Sorry.
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Tickets
There should be a place in the app where you can view tickets you have purchased. You should not have to go and search through your emails to find your tickets.
These 5 stars have to be fake
Like for real, has anyone who's reviewed this actually used this horrible excuse of an app? iPhone 17 pro and the app apparently likes to make it difficult to but tickets. Get logged into your account just so you can see what tickets are still open? Dumb. Oh, let me go back and select a different screen time to check their remaining seats. LOG IN AGAIN!!! Dumb. Let me check on those who tickets Just purchased. Oh cool, they NEVER show up! If I didn't get a confirmation email, I'd have no way to prove I night tickets. So. Dumb. Just like this app.dumb.
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Horrible
I signed into my account and my tickets won’t show up that I purchased. It kept taking me to the internet. Wasted 30 minutes trying to buy tickets.
This app just makes it harder to buy tickets
If you go to the app to buy tickets, it will hold the seats for the next 15 min, but if something happens and your app closes (or you get called away) you can’t pick up where you left off. Instead, the tickets are still held for NO ONE since you can’t go back and buy them.
There is also a $3+ fee for buying tickets for the movie with B&B Theater’s OWN APP, which is not there if you go to the theater. It’s like they are punishing you for using their app. You may as well use fandango.
Finally, there is no way to check your earned reward points from the app.
Whoever created this is doing a disservice to B&B theaters. All things being equal, it’s easier to go see the same movie somewhere else.
There is also a $3+ fee for buying tickets for the movie with B&B Theater’s OWN APP, which is not there if you go to the theater. It’s like they are punishing you for using their app. You may as well use fandango.
Finally, there is no way to check your earned reward points from the app.
Whoever created this is doing a disservice to B&B theaters. All things being equal, it’s easier to go see the same movie somewhere else.
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What is the point of this app?
Anything you click just opens up a web browser. You can’t login, buy tickets, view tickets, or do anything. It’s literally just a medium to take you to their website. Any review above one star has to be fake. I’m honestly baffled why they’d even spend the money to “create” this app and then decide to release it.
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Useless app
You can’t see you tickets or even logout.
Theatre is great. App is trash…
The app is useless. When you buy tickets it uses the website. You can never link your account, your purchases, or your rewards.
It’s always broken
More than half the time you can’t even book through the app. On top of that great “convenience” if it actually does work you pay them a fee.
It just doesn’t work. Complete failure
Hangs up for an eternity at reserving the seats and payment
App is useless
The app is useless. Tickets bought online wont populate in app and when you try to buy tickets in the app it takes you to the website. Can’t even see rewards anywhere. Website and app seem to have major issues in what should be happening. Not a resource for users.
