Menu
I would like to see the whole food, snacks, candy and drink menu, along with all the prices of each, on my app so I could have an idea of what it would cost to bring me and my family! That way I could budget prior to coming!! 🙂
App needs serious work
I love this theater, but the app is clunky, and hard to navigate. Impossible really. Need to sign in? Good luck finding out how!
No Purchase Page
I like the app but one thing it needs to show is movies you purchased and barcodes for films you go too!
App needs work
I like the actual theater, but this app is genuinely terrible.
These 5 stars have to be fake
Like for real, has anyone who's reviewed this actually used this horrible excuse of an app? iPhone 17 pro and the app apparently likes to make it difficult to but tickets. Get logged into your account just so you can see what tickets are still open? Dumb. Oh, let me go back and select a different screen time to check their remaining seats. LOG IN AGAIN!!! Dumb. Let me check on those who tickets Just purchased. Oh cool, they NEVER show up! If I didn't get a confirmation email, I'd have no way to prove I night tickets. So. Dumb. Just like this app.dumb.
Update 10/2026. Looks like now when I click on a movie time to buy tickets, the app now brings me to Safari instead of buying through the app. If there was another theater in town, this app alone would make me go there instead lol
Update 10/2026. Looks like now when I click on a movie time to buy tickets, the app now brings me to Safari instead of buying through the app. If there was another theater in town, this app alone would make me go there instead lol
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Won’t load
App WILL NOT load correctly.
App has really gone downhill
This app used to be very easy to use and there were a lot more benefits to having an account. Now the app is hard to use. I’m unable to access rewards and tickets on the app.
Lags
The app is ok I’ve noticed it lags and is a bit slow but when it works it’s does what it needs to do
Refunds
The refund policy really sucks!! I bought two tickets for Saturday accidentally but needed them for Sunday.. I cannot get a refund to save my life!!! I have to lose more money now because of the fees!!!! This is ridiculous!
Not Great
I was surprised they even have an app because on the mobile web page it doesn't even offer to have you download the app like literally everything else does. I've used many different cinema apps and this one isn't all bad, it just jumps you to the webpage and doesn't connect your account directly to the app. I wish it would just show ALL the movies playing that day, because some of the "Coming Soon" movies have showing the night before they come out and it doesn't show the available times until you switch tabs. This just needs a little more tweaking to be user friendly.
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User Unfriendly
Every time I use the App, I must re-sign in, and it takes multiple attempts. So frustrating.
Not a great app experience
I remember a version of this app you could see your backstage pass info and tickets in it. The current version doesn’t display this info and launches a browser to see it. You can’t even sign into the app.
App not user friendly
This is disappointing because I actually really like my particular location to the point I made the “switch” from AMC to B&B. I am however disappointed in the performance of the app. I constantly have to sign in anytime I’m switching between looking at diff movie availability. Somehow my points aren’t showing up for movies I have already seen. I really hope the developers realize soon enough their app is more than a little buggy. If it continues I may be inclined to go back to AMC
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Can never see tickets purchased
Every ticket I purchase on the app, I am unable to view in the app. If I ever want to purchase additional seats in the same row I cannot verify what seats were already purchased. I have to track down the confirmation email and go to the theater to see this. As an avid movie-goer/cinephile this sucks. I can at least add to my phone’s digital wallet on their website.
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Always broken.
I have rarely used this app functionally, meaning with my account/profile being used. I’ve changed my login information repeatedly, as I frequently get error messages telling me that my login information is not accurate. Most recently, the app told me it couldn’t recognize the password reset code that it sent me just a few seconds prior to me trying to update my information again.
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Difficult to Use
Not user friendly at all! Cannot find tickets after I purchase them.
Not user friendly
Log in? Sign in? Where are my tix? App transfers to website, why? Do I have coupons/rewards? I do not care for this app.
Terrible
We went in without tickets to see if my sisters boyfriend was cheating and got kicked out when he knew he was in there with another girl.
App glitch changed my reservation
I had a frustrating experience using this app. I selected August 1 for my movie, but when the app redirected me to the booking page, it change the reservation to August 2nd without me realizing it. We didn’t discover the mistake until we were at the theater and had already purchased about $40 in concessions. I later confirmed the issue with a screen recording showing the app consistently shifting the date forward by one day. I reported it to customer support, but the issue wasn’t resolved to my satisfaction. Double-check your booking date before purchasing if you use this app.
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Not very easy
The membership number and last name was not easy to do considering everyone has the same last name
