GuestAdvisor

GuestAdvisor

The virtual concierge

52 ratings
15 reviews
Free

Details

  • Released
  • Updated
  • August 29, 2017
  • July 2, 2026

Features

GuestAdvisor screenshot #1 for iPhone
GuestAdvisor screenshot #2 for iPhone
GuestAdvisor screenshot #3 for iPhone
GuestAdvisor screenshot #4 for iPhone
GuestAdvisor screenshot #5 for iPhone
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About

This app acts as a virtual concierge for your accommodation, allowing you to manage bookings, access services, and discover local recommendations. It offers features like online check-in, keyless entry, and direct communication with your host.

Online check-in
Keyless room access
In-app service ordering
Local recommendations
Expense tracking
Direct host communication
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What's New in GuestAdvisor

2.8.4

July 2, 2026

Bugfixes and performance improvements under the hood.

User reviews

Scanning still doesn’t work

This is the second time having to use this app this month and both times I was not able to fully check-in due to the ID SCAN not working

ID scan doesn’t work

Have spent 40 minutes trying to scan my passport into my reservation. I used both live camera and still photo of my passport taken earlier.

Quite simply, the ID scan doesn’t work and won’t upload my passport and now I can’t get back for time wasted by this broken app.

An absolute annoyance

Very frustrating to use

So Redundant

Take something simple, like opening a door to your hostel room, and then add a bunch of unnecessary tech stuff, bugs, errors and opsec compromises and you get this masterpiece.

Also don’t love being forced to sign up for some random app after payment for my room is settled. So sly.

Not only does this tank the app’s rating, but it also massively damages the credibility of the hostel - which btw did everything else well - the only issue is this app.
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Garbage app - doesnt scan

Scanning of ID does not work properly, waste of time.

Developer apps

FAQ

What is GuestAdvisor?

GuestAdvisor is a virtual concierge app designed to enhance your accommodation experience. It allows you to manage bookings, access hotel services, and discover local attractions and deals directly from your mobile device.

Does GuestAdvisor have ads?

No, GuestAdvisor does not contain advertisements, providing an uninterrupted user experience.

What devices does GuestAdvisor support?

GuestAdvisor is available for iPhone and iPod devices, offering a seamless experience for Apple users.

How often is GuestAdvisor updated?

The app was last updated on September 24, 2025, indicating active development and support for the application.

What is the age rating for GuestAdvisor?

GuestAdvisor has an age rating of 12+, making it suitable for a wide range of users.

Can I use GuestAdvisor offline?

Some features of GuestAdvisor, such as login, service booking, and expense tracking, require an internet connection. However, features like accessing booking details and local information may be available offline.

How do I get started with GuestAdvisor?

To get started, download the app, enter your Reservation Code, and enjoy your personal tourist guide. You can also book your hotel using preferred methods before downloading.

What are the benefits of using GuestAdvisor for local discovery?

GuestAdvisor provides recommendations for restaurants, bars, and activities in the local area from your host. It also offers access to exclusive discounts and deals.