Not bad
Just a little hard to navigate
Works well
Not sure why the app has such low ratings but it works fine for us. We are able to schedule payments, look at escrow balance and transactions, etc.
Auto payment doesn't work!
This would've been an ok app if the auto payment worked. Second month in a row, a scheduled auto payment is not happening, even though it was confirmed. What is going on. I have to check each time. Will be making payments by hand, but how long until I forget - EVERYTHING else I have is on auto payment, including another mortgage.
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Embarrassing
My one time payment was rejected because I had autopay setup, autopay never went out this month so I tried to do a one time payment, but one time payment not allowed because autopay is setup 😂 what joke of a company
Not so great
Have to uninstall and reinstall the app consistently to get it to work.
Won’t even open
App won’t open. I think there website might have crashed? Nonetheless, it’s a real pain to check mortgage details or make a payment.
Garbage App. Do not install.
Its a poorly coded wrapper for their poorly coded site, and it also hangs during initialization most of the time. It will not help you make payments. It will actually prevent you from soing so because it does not work. Do not download this. Use a browser and do not let it redirect you to the app. Better yet, shop around for a different mortgage company because this slop is simply unacceptable.
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Quit your job
Not sure which circus act of a dev team is responsible for this app but it NEVER works.
SO EASY TO USE POST UPDATES
I’ll admit, there were some issues at first, but this app makes it SO EASY to work with Guild Mortgage. Application was easy and I can manage everything in one spot, even after closing.
Easy!
I’m happy they have an app now! Easy to use and informative
Drew
Love the app
Virtually unusable
Totally unacceptable that I am redirected to this app which does not work when I am trying to access important financial information
Not working
The app will not allow you to go past the log in screen. When try to log on via Safari, it brings me to the app. Nothing is working and I am not able to log in.
Can’t login into the app at all
I click login, it goes to load after verifying my Face ID, and then it goes back to the login screen. Can’t get past it. Won’t let me pay on my phone because the website re routes me to the app. Terrible.
Broken App & Website
6/3/26. The app and website are both broken right now. It won’t go past the login page in iOS
Friendly user
Easy to use they just updated to have payment history and more to come I have heard great app highly recommend
Updated
Finally updated!! You can see your loan on here now and make payments!
FIX YOUR APP!!
Please fix your app or give us back the ability to pay through our internet browser. SO FRUSTRATING!
Garbage
For a place that wants lends money they do not like to accept payments easily
Awful
This is a horrible app. So many issues so far. Latest one is i can’t log in on the app. It’s just taking me through an endless loop. The browser automatically tries to open the app and takes you through the same infinite loop. I’m just trying to pay my damn mortgage. Absolute garbage, avoid if possible.
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