Perfect for extra payments
We have auto-pay set up, but we also like to make occasional one-time payments. We love how easy and convenient it is to make those payments through this app.
Terrible accessibility
The app is completely unusable unless your iPhone is set to the smallest font size setting. The app needs to be updated to have dynamic type otherwise it is useless to folks with less than perfect vision who need a larger type in order to read on a mobile device.
Solid App
From my loan start to finish the app worked well. I can make my payments on the app which is convenient.
Easy to make a payment
Super easy to make a payment, view mortgage statements and tax documents
Easy to make additional payments
I budget extra and attempt to squeeze more out of my monthly budget to apply extra to my principal. This makes it so easy for me to grab my phone and make the transaction. Literally sooo easy!
Convenient
I'm enjoying that I can check my balance, and I was able to make my payment w no problem.
Works well
Does everything I need it to do. Made the process so simple to apply for my mortgage and upload documents. Then making my payment and looking at statements. Not overly busy or complicated like others I have used that try to sell me other services or products.
Drew
So easy to have everything I need in one app
Not bad
Just a little hard to navigate
Works well
Not sure why the app has such low ratings but it works fine for us. We are able to schedule payments, look at escrow balance and transactions, etc.
Auto payment doesn't work!
This would've been an ok app if the auto payment worked. Second month in a row, a scheduled auto payment is not happening, even though it was confirmed. What is going on. I have to check each time. Will be making payments by hand, but how long until I forget - EVERYTHING else I have is on auto payment, including another mortgage.
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Embarrassing
My one time payment was rejected because I had autopay setup, autopay never went out this month so I tried to do a one time payment, but one time payment not allowed because autopay is setup 😂 what joke of a company
Not so great
Have to uninstall and reinstall the app consistently to get it to work.
Won’t even open
App won’t open. I think there website might have crashed? Nonetheless, it’s a real pain to check mortgage details or make a payment.
Garbage App. Do not install.
Its a poorly coded wrapper for their poorly coded site, and it also hangs during initialization most of the time. It will not help you make payments. It will actually prevent you from soing so because it does not work. Do not download this. Use a browser and do not let it redirect you to the app. Better yet, shop around for a different mortgage company because this slop is simply unacceptable.
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Quit your job
Not sure which circus act of a dev team is responsible for this app but it NEVER works.
SO EASY TO USE POST UPDATES
I’ll admit, there were some issues at first, but this app makes it SO EASY to work with Guild Mortgage. Application was easy and I can manage everything in one spot, even after closing.
Easy!
I’m happy they have an app now! Easy to use and informative
Drew
Love the app
Virtually unusable
Totally unacceptable that I am redirected to this app which does not work when I am trying to access important financial information
