Gumroad Reviews: Is It Legit?

Customer Experience

Positive experience27.1% of reviews
Neutral7.9% of reviews
Negative experience65.0% of reviews

~ Based on 897 written reviews from the US App Store.

What users say about Gumroad

Is Gumroad Safe?

Gumroad appears safe based on user ratings. AppsHunter Safety Score for Gumroad is 94/100.

This assessment is based on 36,845 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.1% of ratings point to a safe experience
2.0% of ratings suggest some concerns
5.9% of ratings point to a risky experience

~ Based on 36,845 App Store ratings for Gumroad.

Is Gumroad Legit?

Gumroad appears to be a legitimate app. AppsHunter Legitimacy Score for Gumroad is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App is currently broken on iPhone

As the title says, app currently doesn’t open on iPhone. Can we please fix this and I’ll adjust the stars?

Can’t log in

Edit Oct 2026 can’t log in on my phone

Edit 8/2020: The app opens and my purchases are available. Phone had an update in the meantime so I’m not sure how it was fixed. Thanks.

I couldn’t log in so I reset the password. I can log in via my web browsers on my laptop but the app still won’t let me log in even after deleting & reloading the app and rebooting the phone.
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Can’t login

It’s not letting me login at all. How do you fix this?

Not opening on iphone 16 pro max 27.0.1

Pls fix this…

The app keep crashing

I facing an issue that the app doesn’t open it’s keeps crashing please fix this issue immediately

App not functioning after latest iphone update

The app isnt working after the latest iPhone update!!! Pls help troubleshoot

Öffnet sich nicht

Seit dem letzten Update startet die app nicht mehr. Stürzt sofort ab.

Creator blocks me, no access to my product. Gum road protects their sellers ONLY.

Platform protects its sellers and doesn’t care for customers.

Does not open

This review may well change, but for now it is completely useless to me as every time I open the app I get an error message that says “page not found - go back”

Funktioniert nicht!

Eine App, die keiner braucht! Runtergeladen und beim öffnen die Meldung „Seite konnte nicht gefunden werden“

Site

The app doesn’t open

Non functional

App fails to load and is unresponsive

Jonah Vale Book Con

What a con this was. Paid £18 for a book my daughter could’ve written and I don’t know how to get my money back. The app gives no way to get support or get my money back so having to speak to my bank.

Trash

This app has went downhill for sure a client paid me $25 I couldn’t get the money unless I had $100 so I tried to refund her they kept $5 and I was only able to refund her $20..

Won’t play

I purchased the Theta language MP3 and it won’t play at all through the Gumroad app and when I first bought it, I downloaded it to my device and it played fine through my device but now it won’t even play through that either and I’ve been on the phone with Apple support for the last two hours arguing with them about it because there’s no reason for it to have magically stopped working when it worked for the last two months
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Gumroad scam

I got scammed by Gumroad for 100$ and I don’t want this to happen to anyone else I hope u stop these scammers from stealing your money

I can't even login I'm deleting the app

There's no point in having the app

Content upload not on the app

Does it mean we cannot as creators upload document and files from the app. How then can we make this a handy Point of Sale yet it’s no while we can’t make it handy

Gumroad app 0*

This app from the App Store doesn’t work, but you can still use their website. It definitely needs to be fixed for any good reviews to happen.

Zweiter Satz beziehungsweise Antworten.

Ich finde es störend, immer die Antworten zu dem gesprochenen Satz zu hören zumal es dafür keine Lautschrift gibt. Es wäre schön, wenn man diese Antwort auch ausschalten könnte.