New update is not good
Response from developer
Thank you for the honest feedback, and I'm sorry the latest update made editing amounts and finding things harder. That's the opposite of what we intended. We're actively refining the new food logger, and edit-quantity friction is exactly what we want to fix. If you can share more through the in-app Support center in Settings, it reaches our team directly and genuinely shapes the next update. We'd love to win back that 5th star. Thank you, The Gutly Team
Helpful, but with quirks
Response from developer
Thank you so much for taking the time to share this thoughtful review. Iām really glad the app has been helpful for tracking your symptoms, BMs, and food intake, and Iām equally grateful you called out where things feel frustrating. Iām always working to make the interface smoother and more intuitive, and feedback like yours is exactly what helps guide future improvements. If youāre open to it, Iād love to hear a bit more about the specific UI issues youāre running into so I can pass them directly to the design and development team: mikkel@bornly.com Thanks again for sticking with the app and helping make it better.
Unhelpful
Response from developer
Thank you for taking the time to share this feedback and Iām really sorry for the frustration and time lost. This is absolutely not the experience we want you to have with Gutly. Our food and barcode database is still growing, so there will unfortunately be items we donāt have yetābut you should never be stuck or unable to log a meal. Not being able to upload the information yourself sounds like a technical issue, and Iād really like to look into that for you. If youāre open to it, please reach out through the in-app support or email us (support@bornly.com) with the foods you tried to scan and any screenshots. This will help us fix the problem faster and add the missing items for you and other users. I truly appreciate you giving Gutly a try, and I hope we can turn this around so it becomes the time-saving tool you were expecting.
App is not working properly!:(
Response from developer
Thank you for taking the time to leave a review and for letting us know about this issue. Iām really sorry the app isnāt working properly for you right now. Our team is actively investigating and working on improvements, and your feedback helps us prioritize fixes. If youāre open to it, please reach out through the in-app support or our support email with details about your device and whatās going wrong so we can look into it more closely. We appreciate your patience and support while we work on an update to improve your experience.
Needs a lot of work - could be great
The mood entry is fairly limited- just stress and anxiety levels, which isnāt that useful. The symptom page is good but no option for custom symptoms that might be helpful. The main function of it spotting patterns in symptoms and food is limited due to the problems with accurately recording foods. Overall Iād give it a miss - go with a more popular app that has better dev support and frequent updates.
Itās hard to modify
Response from developer
Hi there. Sorry the app gave you trouble. You can edit items/ingredients, quantities, and revisit saved meals, so something clearly didnāt work as intended. We have no troubles testing it ourself, so please email me at mikkel@bornly.com with a quick note about your device and what happened, and weāll sort it out right away. Thanks for letting us know and helping us improve!
False advertising
Response from developer
Sorry, but that is not true. We have a free trial on our yearly plan - and most of the app is free anyways. Only advanced features like GutAI and GutProfile requires premium membership. Please email me at mikkel@bornly.com if you have had any troubles starting your free trial and we will sort if out.
Finally!
Response from developer
Thank you so much for your kind words! Weāre thrilled to hear that the app is helping you track and understand your gut health. Your feedback motivates us to keep improving! šš
Has so much more potential
The perks are you can document food triggers and record it via two options. A quick option, or a slow take option: which basically reminds you when to try and take unknown food and see how you respond. Thatās great. The downside is, is that if you know that FETA is friendly for you, you still have to take the trial and wait it out which was exhausting.
I cancelled my subscription since I canāt justify the exorbitant amount with such little features. If these were brought in, I would come back.
Nope
Response from developer
Thank you for sharing your feedback with us! We're sorry to hear that Gutly hasn't fully met your expectations. We are continuously working to improve our food database and tracking functionalities to better serve our users' needs, including adding more foods and enhancing usability. We appreciate your input on portion sizes and tracking alternatives; it's invaluable for guiding our updates. But please note, that the portion sizes are based on the low FODMAP guidelines recommended by clinicians. Please reach out to us at support@bornly.com with any specific foods you'd like to see or suggestions you have. We're committed to making Gutly more accessible and valuable for everyone. Thank you for giving us a try, and we hope to better meet your needs in the future š - Mikkel
