H&M MENA User Reviews

Top reviews

Enhancement request for developers

in HM MENA version , when you click on an image and go back it doesnt return you back to where you left but it starts from scratch so the search experience becomes very annoying . I compared it to uk version , uk version is working fine . I hope you apply the fix for MENA version thanks

لما ارجع للصفحه السابقه

لما ارجع للصفحه السابقه بعد ماشفت منتج معين يرجعني لبداية الصفحة الموضوع مزعج مره اذا في ٥٠٠ منتج و اول لنص الصفحه وادخل منتج وابي اطلع اكمل يرجعني للبداية!!

Colombia

Porque quitaron a Colombia

Services

Great experience

Country selection bad

Why is it only letting me select between 5 countries from Middle East

I can’t seem to select South Africa 🇿🇦!!!

Unable to access or select South Africa 🇿🇦!!!… like what’s happening?

The app is not diverse

I’m in South Africa and I’m unable to select South Africa

Not chile

No está chile de manera online, pésimo ahí

If I could give 1 star I would

Non existent aftercare, customer service are impossible to reach, not helpful and will end the chat at any opportunity. App is glitchy and delivery won’t arrive

Region restricted

For the past six months, the app has only been available in Arab countries. What are users in Europe supposed to do learn Arabic just to use it?

RESEÑA

Está solo en inglés y árabe además no están los países de Latinoamérica

Still waiting for my money!

I would give zero stars if I could. They sent a partial order, took the return back, and have now been holding my money for 25 days. I've called numerous times with no resolution. It seems like once they have your money, they have no interest in helping you. Save yourself the headache and shop elsewhere
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Rate

The apps is not totally working properly sometimes I just need to uninstall and install again to make it work

Can’t reload app

Been trying to re-download the app in Uk but its only given options for the uae? Why is that? Have had it for years and now I can’t get into it. really frustrating.

NO SIRVE PARA COLOMBIA

Hace falta una app de H&M para comprar para Colombia

La aplicación solo es para medio oriente

La aplicación no sale disponible para Colombia, al momento de la configuración no te deja colocar colombia solo países de medio oriente

Good

Good h

Horrible experience trying to access the apt to shop

This apt is terrible! It will not allow me to select the USA for my country, what’s up with that?
What make you all think this was going to be user friendly for your customers?
This was a very bad marketing mistake!

Too many bugs

It’s taken me 5 days so far trying to place and order snd still not successful. Customer service isn’t much better.

H&M App Purchases

Easy to use. Excellent range of products to suit every price range. Love the checkout process. One of the most convenient apps I’ve used.