Bugs bugs bugs!! No support response
Most recent version of HailTrace is so buggy that every time you open it, you have to reload the maps and for some reason, Support doesn’t seem to be aware of this or able to fix it, but it cost us so much time in the field. Pretty much the most critical aspect of the entire app that fails to work consistently even after a reinstall. Using the latest iPhone 17 Pro.
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Login process is too complicated
Login process is too complicated and ask to share my PII data such as phone number
Horrible Update
Your newest update is awful. It’s laggy, won’t load, crashes. How do you do an update for improvements to the app and in the process make it work. We pay for a national plan, this needs fixed ASAP. We have been loyal customers for years.
Perfect for what it does
The app is great and is a huge help in the insurance world. Aaron T. from tech support was very helpful when I had a question about my account!
Exceptional customer service
Spoke with Rachel today solved my issues, amazed it was even after business hours, no delay in getting ahold of someone on the phone, customer experience 10/10
5 Stars!
HailTrace is the ultimate tool for mapping storms and pulling hail dates!
Great software
HailTrace is a vital part to our company’s success. It’s used frequently and their customer service is top notch.
Hail Trace is Awesome!
This app makes life so much easier when it comes to hail and wind claims in roofing. The app itself is easy to use, and is an invaluable tool to our business.
Best Hail app there is
Been using HailTrace for 3 years now and has been the most reliable hail app for years.
Owner at Campbell’s Roofing & Construction
Great app. Give me a good preference on the way to any job about recent storm damage to be able to discuss with potential Roof Client. It is part of our standard operating procedures.. 10 out of 10 recommend
Love HailTrace
We’ve been using HailTrace for over 2 years now for our roofing company. Immediately the impact was felt. Up to date weather reports, canvassing data, and lead tracking. HailTrace does it all. We’ve never had any issues and their customer service is top notch. I would recommend this to anyone in the roofing industry.
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Owner
Being a roofing contractor in the DFW area, Hail Trace is an invaluable tool that I have used since getting into the business. Now, as a business owner, it’s not even a question whether we are going to use this or not.
It really helps our clients understand what has happened to their property over the years Plus tells our inspector’s and Project Manager’s, which areas in the metroplex to target.
It really helps our clients understand what has happened to their property over the years Plus tells our inspector’s and Project Manager’s, which areas in the metroplex to target.
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Always been valuable asset
Hail Trace has always been a valuable asset. I kept in my back pocket for years. I highly recommend them.
Great app!
We’ve been using hail trace for years now and it’s been incredibly helpful locating storms. Their team with Rachel Iverson and Bobby Britten are awesome!
Amazing app
Bobby has been super helpful and gives us the best information possible. This app helps us tremendously with our work because it is very weather dependent and fast and accurate information allows us to get to our customers fast.
Rich
Hail trace and its canvassing features are critical to the success of our company! Highly recommend to anyone looking for high quality hail maps and canvassing services
Highly recommend!
Highly recommend this software! It’s help me win numerous jobs already and paid for itself right out of the gate. I run a report on the spot for every customer and what an excellent canvassing tool if you’re set up to print on the spot. Can’t say enough!
5 stars! Outstanding experience.
I couldn’t be happier with the hail tracking services provided! As part of IntegrityAutoHailRepair.com, having real-time, accurate storm data is critical to serving our customers fast and efficiently. This hail trace program gives us the edge we need to stay ahead of the competition. The maps are detailed, the alerts are instant, and the support team is fantastic. If you’re serious about maximizing your hail repair business, this is absolutely a must-have tool. Highly recommend!
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Hail Trace is AWESOME!
I’ve been using HailTrace within the past month in conjunction with Integrity Auto Hail Repair, and I have to say that I am very surprised with the amount of specific, accurate, and detailed information this service supplies! They are super-quick with mapping active storms, and the layout for both their app and website are incredibly easy to navigate while also being very customizable so I can find the exact data that I am looking for! Overall I couldn’t be more pleased and impressed with HailTrace!
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Super Useful
HailTrace is helping my team to convert leads exponentially! Had a great Training with Bobby and he showed a ton of value we didn’t know was available on the platform. Total game changer.
