Very Vey Bad App
This app has quit partway through a show and then went back to the beginning. What makes it even worse is that it only allows you to fast forward 10 seconds at a time. Even that is not awful enough as you first have to bring up a menu to access the ability to fast forward 10 seconds. This is literally the worst app I have ever used.
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Terrible app
App constantly glitching and telling me I have a IP restriction when I do not. It just randomly started doing this and my app is up to date. I’ve reached out to Halmark for help and they never helped me. Only replied and asked me a question. I responded and never received another message to help me. Instead I got an email asking me to do a survey.
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Stability
I have contacted Hallmark+ repeatedly about this issue. We’re constantly having to sign in. Halfway through a show it will turn off and you’ll have to go back in. I don’t know what to do to fix this. But Hallmark is not listening.
Great but has issues
Some titles say IP restriction, due to being out of the US.. I’m in Florida! Following the instructions to trouble shoot and deleting and reinstalling the app doesn’t always work so some titles are not accessible which is very frustrating! It’s an issue for many I hear and I wish they’d fix it.
Commercials on the live stream in the app?
Why are there commercials in the live stream in the app? And I'm always getting kicked out and I have to re enter my password. Do better
Great app when working!
I have had this after at least a year tried to go in on it earlier this week to watch something and is like my account never existed even though we have been paying 799 a month. I had to call Hallmark Customer Care and go in and cancel the one I had on there already and make a new one through them. It worked that night but then I tried to get on it last night it wouldn’t work. I tried to get on it this morning and sign in and now it’s saying they’re having technical problems. How am I suppose to enjoy this streaming app if I can’t watch anything due to their technical difficulties?!? The fact that you can only have two screens! My daughter has to make her own account! While the other streaming will allow up to 4 screens. Please get this app working!!
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Glitchy
Ours glitches out and won’t even open half of the time. It’s pretty pricy to be a subscriber, and you certainly don’t get what you pay for when it is constantly signing you out or when you can’t get signed back in properly. I often the the circle of death as my kids call it. The loading circle that never stops loading.
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Needs work
Love Hallmark. The app, needs some work. Home does not want to work and is doing a weird glitchy thing then black. Not sure why I need to keep signing in either. Good overall though. Only place currently I believe to watch Good Witch in b/t season movies specials. ✨ *synced to Apple TV to find/continue what I was watching last.
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Great programs, not so great app
I love the shows, it the functionality of the app is lacking. It doesn’t keep show progress up to date between devices when watching a series, it would be helpful have a watchlist row on the Home Screen, and fast forwarding thru recaps and intros many time takes you to the end of the episode instead of just fast forwarding. It needs some work.
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Have to update my phone
Why would I need to update my phone to download this.
Keeps logging out
I have to sign in every time I use this app.
App Inconsistent
Love watching movies on my iPad but I don’t think I’ve been able to watch a full movie on the Hallmark app without interruption due to app issues. Frozen screens, IP Restriction message, even completely logging me out of the app in the middle of a movie. This is especially annoying for Always-On channels when movie continues. I work from home and don’t have issues with Zoom/Teams meetings or other streaming services so know it’s not Internet access. The issue is better when watching on smart tv vs iPad, but not always.
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I should not have sing in every 30 minutes. You need app fix terrible for cost. Every time login.
Your one star every day sign in start today until fix bug .
Always makes me reenter login credentials
The AppleTV app constantly logs out and we have to reenter credentials. Very annoying!
So many glitches…
This app is really frustrating. It appears to proceed to the next episode, doesn’t move to the next episode. It just spins and spins on a black screen. Which means every single time I have to close the app and reopen. It forces me to sign back in every single time, which is pretty crazy for.
Love the app, but I have a few suggestions!
I love the app, but I have two recommendations: please make the skip forward and skip backwards buttons much larger. It’s often very difficult to click on them.
Also, when moving the scrubber along the progress bar, it would be useful to have a preview of where you are in the movie/episode, as is done in other streaming platforms.
Also, when moving the scrubber along the progress bar, it would be useful to have a preview of where you are in the movie/episode, as is done in other streaming platforms.
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Not Again!!!
The most irritating App! Constantly requesting to sign in even in the middle of a movie. Down time and useless support.
Great content, flawed app
Although I absolutely love the content for Hallmark+, so much so that it is a paid app… When downloaded on my TV, the app freezes almost daily. This requires me to uninstall it and reinstall. Hallmark needs to do better if they want to increase their market share. This type of frustration would not be easily tolerated by those not tech savvy.
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Always frustrated
This app is the worst streaming app I have ever used. It does not stay signed in, it kicks you off in between episodes and can’t reboot. I go to reset the app and you have to sign in every single time. No remember me button. It’s just so bad. Not acceptable in my opinion. Also, the closed captions are incredibly small on my tablet. Minuscule. There is no way I can find to make it bigger. Please fix these issues.
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AppleTV app
App constantly freezes and logs me out. Pretty much have to log in every time. Very frustrating. Content is good.
