Have to update my phone
Why would I need to update my phone to download this.
Keeps logging out
I have to sign in every time I use this app.
App Inconsistent
Love watching movies on my iPad but I don’t think I’ve been able to watch a full movie on the Hallmark app without interruption due to app issues. Frozen screens, IP Restriction message, even completely logging me out of the app in the middle of a movie. This is especially annoying for Always-On channels when movie continues. I work from home and don’t have issues with Zoom/Teams meetings or other streaming services so know it’s not Internet access. The issue is better when watching on smart tv vs iPad, but not always.
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I should not have sing in every 30 minutes. You need app fix terrible for cost. Every time login.
Your one star every day sign in start today until fix bug .
Always makes me reenter login credentials
The AppleTV app constantly logs out and we have to reenter credentials. Very annoying!
So many glitches…
This app is really frustrating. It appears to proceed to the next episode, doesn’t move to the next episode. It just spins and spins on a black screen. Which means every single time I have to close the app and reopen. It forces me to sign back in every single time, which is pretty crazy for.
Love the app, but I have a few suggestions!
I love the app, but I have two recommendations: please make the skip forward and skip backwards buttons much larger. It’s often very difficult to click on them.
Also, when moving the scrubber along the progress bar, it would be useful to have a preview of where you are in the movie/episode, as is done in other streaming platforms.
Also, when moving the scrubber along the progress bar, it would be useful to have a preview of where you are in the movie/episode, as is done in other streaming platforms.
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Not Again!!!
The most irritating App! Constantly requesting to sign in even in the middle of a movie. Down time and useless support.
Great content, flawed app
Although I absolutely love the content for Hallmark+, so much so that it is a paid app… When downloaded on my TV, the app freezes almost daily. This requires me to uninstall it and reinstall. Hallmark needs to do better if they want to increase their market share. This type of frustration would not be easily tolerated by those not tech savvy.
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Always frustrated
This app is the worst streaming app I have ever used. It does not stay signed in, it kicks you off in between episodes and can’t reboot. I go to reset the app and you have to sign in every single time. No remember me button. It’s just so bad. Not acceptable in my opinion. Also, the closed captions are incredibly small on my tablet. Minuscule. There is no way I can find to make it bigger. Please fix these issues.
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AppleTV app
App constantly freezes and logs me out. Pretty much have to log in every time. Very frustrating. Content is good.
Crashes and SLOW
I’m trying to binge one of your series and the app keeps getting stuck and crashing. Very any
App itself stinks
I love Hallmark! The movies, shows, and cast! But the app itself stinks. It constantly freezes up and logs out. It’s annoying.
Conflicted
I love the content but, I don’t think I have ever been able to watch a movie without getting booted out multiple times. I can’t decide if it’s worth the extra money
Super slow download
It took over three hours to download a movie onto my iPad. Please improve your app to make it more usable.
Censorship
I’ve started watching the Murdoch Mysteries. I love this series, however, Hallmark has decided to censor parts of this show and in some cases skip entire episodes which is pure BS. I find this totally offensive! If a series doesn’t meet your narrow standards, then don’t put it on your streaming platform, instead of insulting us. You should be ashamed of yourself!
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Glitchy on AppleTV
This app does well on most of my devices but on AppleTV it is very poor. It takes forever to load and I frequently have to logout and reopen it because it will not do anything. Please figure out why it is so poor on Apple TV.
From 4star to 1 star
I used to watch on my Apple Vision Pro, but recently when trying to launch the app, I get an error message that it is unavailable to play in my state (Arkansas). Not sure why, as it plays fine on Roku, iPhone and iPad. It will even play in web browser on AVP. Not using VPN and region setting is United States. Been on hold with Hallmark support for 31 minutes and no pick up yet - just hold music and “did you know” announcements. Ugh!
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Eh
I like having a direct app to play all things Hallmark. However, it’s extremely glitchy. I have to constantly re-sign into it (daily) as I start and stop movies throughout a day. It’s an okay app, but I feel like it could be better, like other streaming services.
Great shows….but lousy app
We have the app on our Apple TV device. It asks us to sign in over and over. Sometimes even when we sign in it says “subscribe” next to the movie. Also, it locks up after watching 1 movie, making it impossible to select another movie with out closing the app and restarting. We have excellent internet and it still cuts the movie off and returns to the main menu. We love Hallmark movie so we put up with all the bother, but feel the app could be greatly improved for the Apple TV.
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