Love the content hate the app
The app is so slow and is always giving errors, won’t load the content.
App glitching
Cannot watch any content after recent update. States event is not live but is not suppose to be.
Hallmark+ loses its spine
Until now my biggest complaints about this service was the app itself: it’s still the worst app on Apple TV and hasn’t improved. I actually bought an inexpensive Roku stick just to watch Hallmark+ because this app is so bad. This continues to be problematic, but is nothing compared to their showcasing of a convicted felon. I was a little disconcerted when they put the old “Garage Sale Mysteries” episodes back after removing them when she was arrested, but I figured I could just ignore them. Now they’re showcasing her newly produced movie. Opening this app plasters Lori Loughlin’s face all over my TV. I scroll down and there she is under Spotlight. This is appalling. What happened to ethics? I guess they wrote a new contract for her with no behavior clause, or is it a “don’t do it again” clause?
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remove
i'm going to start off with please have a delete from continue watching on all platforms. This is such a simple thing I shouldn't have to go into the show fast forward through it. I should just be able to click a button and hit remove.
AWFUL APP
I subscribed for 8.99 after one week free trial. I tried to start my free subscription and it said error. This is ridiculous. This is the worst app ever.
Still Beta testing?
This app is filled with glitches. Continually having to sign in, screen goes white on the tv, screens won’t load on an iPhone. I’m paying for this? If I didn’t enjoy the content so much, I’d be gone. Come on Hallmark- spend some money and get a working app. That’s the only reason I rated it 3. It deserves a 1 for how it functions.
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Love What It Offers
1). Access to all previous shows
2). No commercials
3). Monthly $5 credit at all Hallmark stores
4). Easy to navigate
5). Day after access to new shows
2). No commercials
3). Monthly $5 credit at all Hallmark stores
4). Easy to navigate
5). Day after access to new shows
The app sucks!
I love the content on this app but the app itself is awful. If I pause it at all, I have to force close in order to get it moving again. It’s ridiculous that a company makes you sign up and pay for an app but they can’t even provide you a quality app!
Ip Restriction
Totally Ridiculous you start watching and it randomly logs you out all the time for a IP Restriction. I live in the US and have used the app on many different WiFi providers along with Cellular. It has problems on all platforms. So it stopping basically makes the app useless to watch an entire show or movie!
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Crashes
Please fix the ap. So tired of having it crash all the time. It’s irritating and I have issues paying for something that crashes while I’m watching a show.
Sign in instability
App on Google TV keeps requiring a sign in. If I pause the movie for a minute and the screensaver comes on, as soon as I go back to the movie it’s asking me to sign in again. It’s quite frustrating.
Not Ready for Prime Time
This review is for the TV version of this app. It looks nice and the content layout is nice. It has lots of potential. Unfortunately it’s currently riddled, and I do mean RID-DLED with bugs. I haven’t seen a TV app this bad in probably 10 years. It freezes; it kicks you out, even when watching something; it can’t keep up with you as you move around in the app and will often send you the opposite direction that you’re trying to go; if you pause what you’re watching long enough for the tv’s screen saver to start, when you hit play again, it will kick you out of what you’re watching; recently it’s started throwing a “IP restriction This content is not available from your current network” error (will be happy to provide Hallmark devs with that excessively long error #, just reach out to me), yes, I can dismiss it and carry on, but that’s not the point; when you back out of an Always On channel, it bumps you to somewhere else on the home page instead of just backing you out of that channel; and speaking of the Always On channels, they need more info than just the title, but even that tiny bit of info has disappeared this week; and BACKGROUND app refresh seems to be non-existent as it’s pretty much in your face, constantly, as you try to get around the app. Also, there needs to be an app-wide setting for closed captioning so that you’re not always having to turn it on in everything you watch. I thought these issues just applied to the Apple TV app but no, same issues with the Roku app. So glad I signed up during the 50% off annual subscription instead of paying full price. Hallmark, if a seat at the streaming table is important to you, if your digital products are as important to you as your store products, if your customers are important to you, fix this mess ASAP. Apple tvOS 26.6/Hallmark+ v8.161.2, Roku TV v15.3/Hallmark+ v9.141.2
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Need help
Love the app, obsessed with Christmas movies. I’m so annoyed because every time I try to watch a movie it freeze through the whole movie. To the point where I just go search for the movie on tubi so I’m paying for the app for nothing.
Horrific
I am a lover of anything Hallmark however during the last few months the app no longer works on Samsung TVs and gives continuous issues for Apple iPads as well as my iPhone. When I contacted hallmark to essentially get some additional information on how to fix the problem I was told the app is no longer supported on Samsung TVs that they state are old. My tv is maybe 3 years old. As far as the Apple product issues, I was told to remove the app
Then redownload. To do this Everytime is redundant and inconvenient. Even screen sharing to my tv encounters a problem. Truly disappointed as a year membership to hallmark plus is wasted.
Then redownload. To do this Everytime is redundant and inconvenient. Even screen sharing to my tv encounters a problem. Truly disappointed as a year membership to hallmark plus is wasted.
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Love the channel not the app
I have to delete the app on Apple TV almost weekly to get it to pick up where I leave off. It just spins and spins otherwise. Please fix this since it is my favorite channel
Very Vey Bad App
This app has quit partway through a show and then went back to the beginning. What makes it even worse is that it only allows you to fast forward 10 seconds at a time. Even that is not awful enough as you first have to bring up a menu to access the ability to fast forward 10 seconds. This is literally the worst app I have ever used.
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Terrible app
App constantly glitching and telling me I have a IP restriction when I do not. It just randomly started doing this and my app is up to date. I’ve reached out to Halmark for help and they never helped me. Only replied and asked me a question. I responded and never received another message to help me. Instead I got an email asking me to do a survey.
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Stability
I have contacted Hallmark+ repeatedly about this issue. We’re constantly having to sign in. Halfway through a show it will turn off and you’ll have to go back in. I don’t know what to do to fix this. But Hallmark is not listening.
Great but has issues
Some titles say IP restriction, due to being out of the US.. I’m in Florida! Following the instructions to trouble shoot and deleting and reinstalling the app doesn’t always work so some titles are not accessible which is very frustrating! It’s an issue for many I hear and I wish they’d fix it.
Commercials on the live stream in the app?
Why are there commercials in the live stream in the app? And I'm always getting kicked out and I have to re enter my password. Do better
