Great Idea but…
Unfortunately my area is not in the service zone, I would love to use this service since it’s affordable. Please add more locations
Wtf
The app won’t open for me everytime I tap to open it, it shuts down
HRT on demand is amazing
The service is exceptional I love Hampton Roads transit on demand . I miss the public HRT bus two times I would have had to wait for another bus a whole hour and miss two of my appointments. But I remembered they have Hampton Roads transit on demand . I had amazing exceptional customer service from both of the drivers I requested so far in total . Love this service . And I just had to wait 8 minutes for a ride that’s short compared to a whole hour for the bus !!!!!! Love this app and the drivers ❤️ 🙌🏻 Please keep this service this is so helpful and please expand to more areas in Virginia Beach and add more drivers . I think this service has a bright future . 💯😃
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SAT TIS FYED
Great service.
Disappointed
They could of made it open for the entire Va beach not just a portion. I love out of zone but work in the zone and the available space literally will take me 5 minutes from work then I’m out of zone. At least make something that benefits all residents not just those in a hotspot you had a good idea but it should be all areas could have gave uber and Lyft a run for their money.
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Very Good Customer Service
I don’t usually write reviews but as a VB resident, this is the best thing they’ve done for the community. Since it’s new it still has some bugs but the rides are much cheaper than ubers and they save me a lot of money. I recommend highly if u need to get somewhere on a budget. The app just needs more safety precautions and stuff but overall its great!
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Love it
They are quick and the driver have great customer service
Good could b better
They have no regards of where a Customer is they go by assumptions and past rides
Worthless app don’t download
Tried to use this app just to get to a doctors appointment just for it to say my area is not available. I don’t know or understand what that means but it’s very unfortunate because a lot of people could really use this app to their benefits and then saying rides unavailable or seats are too filled when it clearly states it’s rides and seats available even if you are in a designated location is even worst this app is trash!!!!
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Worthless
I’m currently vacationing in Virginia Beach and downloaded the app to ride the trolley. The app displays my “Location is out of my pickup zone”. This app is worthless.
Utterly Useless
Hate to say it, but this app is completely useless. I’ve tried to find a route from where I’m living to other places in the Portsmouth/Norfolk area, and it says that my “area is out of our service zone”, but I’m literally right across the street from a bus stop with HRT. Anywhere else I try as well says that it’s “Out of our service zone”. Might want to fix your app, HRT! Many people might need to use it!
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