New app doesn’t work
Mobile deposits is useless. It won’t auto-capture, and there is no button to take a photo when you turn off auto-capture.
Customer Service/App
The new app is fantastic and easy to navigate. Couple this with a great frontline at their banks then top off with the best customer service group in the business and you have HancockWhitney Star Line Service
Business accounts customer
Much easier to find information. Easier to read. Layout is professional. Great job.
So damn slow and buggy
This app is a downgrade from the previous version. Check depositing takes over two minutes on Wi-Fi and then the app crashes. Online baking with Hancock Whitney is a joke. It’s almost enough to make me close all of my accounts down.
Lock app
I’m finally glad you can lock the app. It will be nice to able lock your debt card when not using it. I believe it’s more safer that way. But the up- grade is fantastic. Thanks for finally getting updated with other establishments.
