Worst service ever
I cancelled my ticket more than a month ago, and all this time your customer care team has been giving me false assurances — every time saying, “You will receive your refund in 48-72 hours.” After multiple follow-ups and countless calls, now you suddenly tell me that the refund will take 45-90 days as per your policy? If this was the case from the beginning, why didn’t you just say so? Why mislead your customers with false timelines?
On top of that, your “Submit a Query” option linked to the cancelled ticket is completely useless, I never received any response. If you’re not going to respond to queries, why provide that feature at all? Just to show off you have a system in place when in reality it’s just a black hole?
This is highly unprofessional and frustrating. Stop wasting customers time with fake commitments. Be honest, or stop offering services you clearly can’t manage.
0 STAR!!!
On top of that, your “Submit a Query” option linked to the cancelled ticket is completely useless, I never received any response. If you’re not going to respond to queries, why provide that feature at all? Just to show off you have a system in place when in reality it’s just a black hole?
This is highly unprofessional and frustrating. Stop wasting customers time with fake commitments. Be honest, or stop offering services you clearly can’t manage.
0 STAR!!!
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Attractive cash backs and offers
happy easy go stands out with uts attractive cashback and unbeatable offers for flight booking
Awesome
Multi-destination Trips: The app allows you to book both flights and hotels in multiple cities at once, making it a great option for complex itineraries.
Real-time Updates: Push notifications for flight delays, gate changes, and booking confirmations keep you in the loop.
Customer Support: If you ever run into issues, the customer service team is responsive and accessible via chat, email, or phone.
Real-time Updates: Push notifications for flight delays, gate changes, and booking confirmations keep you in the loop.
Customer Support: If you ever run into issues, the customer service team is responsive and accessible via chat, email, or phone.
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Worst customer service
To start with they have very very long waiting times. We are put on hold for minimum 15 minutes before anyone answers call. The agents are extremely rude. Booked an Indigo flight and by mistake entered a wrong name. Contacted indigo customer care immediately, they said if I book a new ticket within 4 hrs I will get a full refund for the previous ticket. Refund was immediately processed by indigo to happyeasygo and I have the reference number.
After contacting happyeasygo they said very rudely you have to raise a separate request with us and it will take another 20 days to process the refund. Absolutely ridiculous behaviour and policies. Always use make my trip for best customer experience. -10 rating to happyeasygo.
After contacting happyeasygo they said very rudely you have to raise a separate request with us and it will take another 20 days to process the refund. Absolutely ridiculous behaviour and policies. Always use make my trip for best customer experience. -10 rating to happyeasygo.
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Fraud app
Kindly stay away from the app. I booked a hotel via the app the payment went through but they put the oder under to be paid status until it changed to expired. They didn’t refund the amount and no response from customer service.
No service, no confirmation, payment deducted
No service, no confirmation, payment deducted
The most worst app have ever seen
Until today they haven’t refunded my money as I don’t know why they had to charge when they couldn’t complete my booking
I just need my money so that I can book from other platforms now it seems my money is gone because money will be reflecting in my acc. by now but no wonder it’s a total disappointment. I don’t want anything please refund my money as I am getting late to book my flight. And moreover can’t reach these guys on the contact no. on their website
Hilarious
I just need my money so that I can book from other platforms now it seems my money is gone because money will be reflecting in my acc. by now but no wonder it’s a total disappointment. I don’t want anything please refund my money as I am getting late to book my flight. And moreover can’t reach these guys on the contact no. on their website
Hilarious
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REFUND SCAM
Happy easy cancelled the ticket of Rs-12000 and had not provided me refund. This a scam that taking place. Avoid this app
Fraudsters Simply !
I booked flight from GoFirst, they cancelled due to operational reason, they refunded back full amount of cancelled ticket, but these fraudsters are not picking call, i have been calling for days. They don’t even bother to reply on email, when you mail to their customer support.
And i got their business mantra as well, First and foremost scam people.
Second give deep discounts, but keep convenience fees high, so if at all flight is cancelled due to whatever reason, they are still earning a lot, even though they discount sometimes more than others but still keep their convenience fees highest when you compare with others.
So please i suggest all, simply dont even download this app, this is simply fraud.
Request apple also to please take this fraud off from App store.
And i got their business mantra as well, First and foremost scam people.
Second give deep discounts, but keep convenience fees high, so if at all flight is cancelled due to whatever reason, they are still earning a lot, even though they discount sometimes more than others but still keep their convenience fees highest when you compare with others.
So please i suggest all, simply dont even download this app, this is simply fraud.
Request apple also to please take this fraud off from App store.
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Worst Experience and horrible policies
I book a flight in January and due to Covid, got it cancelled from the airline. Notified HappyEasyGo. It’s been around three and half months and they haven’t refunded the amount back. I had book another ticket from GoIbibo and they refunded the amount in 3 days. Every time I call the HappyEasyGo customer care, they tell me the same thing - to wait for 7 to 10 more days. I would recommend everyone - please never book your tickets from this app. It’s a trap if you’d want to make any amendments to your booking. Worst app. DO NOT DOWNLOAD.
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Worst service - the app really fools people
I had the worst booking experience using this app. I booked my ticket to Bangalore from Ranchi and added insurance to avail re-schedule option on my ticket. My flight was re-scheduled from airline and the timing was not suiting me, hence I planned to re-schedule my ticket but I was informed that I can’t re-schedule my ticket. Also, when I enquired to cancel my ticket, I was told that I won’t get any money as there will be a cancellation charge which I would require to pay to happy easy go of INR 500. They never mentioned these things as T&C while I was booking the ticket. I would strongly recommend one should book the ticket directly from Airline instead of these bogus apps. It’s better to pay Rs 500 additional but you would save lot more in circumstances like mine.
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Worst customer service. Very irresponsible.
Not at all customer friendly. Horrible service. The representatives are only taught how to give canned responses. They have no clue how to resolve any issue. Very ill informed team. Nobody knows anything. I must have spoken to their 50 representatives in order to get my refund for flights canceled due to covid. But they only know how to say “sorry for inconvenience”. Beyond that no help in spite of me chasing them for more than a year. Do not spend a single penny to buy any ticket on this app. In 1 year they could not resolve a simple straightforward refund request.
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They don’t Refund. Only download the app if you are 1000% sure about the trip
I had booked a indigo ticket from mumbai Amritsar and back for January 2022. The tickets total was 49k. Although due to rise in Covid, I cancelled both the to and fro tickets in December 2021. Everything was ok. Problem started after a month when there was no refund. When Enquiries were made indigo confirmed that only one ticket is cancelled and they have processed the refund. When checked with HappyEasyGo they told me that I haven’t cancelled one ticket. I told them their app also says I’ve cancelled but the person talking to me was very rude. He said “MEIN BOL RAHA HOON NA AAPNE EK HI KIYA HAI”. And when the refund came it was just 1350/-. So they are fraudsters who will soon get arrested for cheating so many people. DONT DOWNLOAD. Pay a convenience fee on other apps but DONT DOWNLOAD HAPPYEASYGO.
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Don’t download, very high charge for cancellation.
There cancellation charges are way higher. And they don’t mention them clearly on the page while booking the flight, it’s even not mentioned in the terms and conditions on the booking page. To know the complete cancellation charge you need to go to home page then t and c. Beside convenience fee they also charge a ₹500 service charge on cancellation which is not there on any other platform. This was my first and last booking done here. Tip for everyone: Don’t download it.
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Money not refunded
This app is totally fraud ,I booked my flight via HappyEasyGo but I had to cancel my flight, I did it directly via airlines and the airlines refunded the amount but HappyEasyGo didn’t .
This is extortion at its peak totally unjustified and malicious . I urge people not to book through this . There customer service is extremely informal , called them 7 times and they kept on saying it will be done after 10 days and finally said they have some cancellations charges and can’t refund .
I will highly recommend not to use this site .
This is extortion at its peak totally unjustified and malicious . I urge people not to book through this . There customer service is extremely informal , called them 7 times and they kept on saying it will be done after 10 days and finally said they have some cancellations charges and can’t refund .
I will highly recommend not to use this site .
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Never book the ticket even if it is cheap.
I am writing this review after 80th day of my flight got cancelled by airways themselves. Pathetic customer service the worst one I have ever seen. Till date I never received the refund dropped N number of mails and call many times for the status still I don’t see a hope of getting back the refund.
Out of frustration I called the air lines directly they mentioned me there proceeded the refund within two days of cancelling the flight and even sent to to happyeasygo.
But these guys say still process my refund from last 75 days and still processing. Extremely awful service. Please don’t book any ticket from here better book from airlines even if cost is bit more.
Out of frustration I called the air lines directly they mentioned me there proceeded the refund within two days of cancelling the flight and even sent to to happyeasygo.
But these guys say still process my refund from last 75 days and still processing. Extremely awful service. Please don’t book any ticket from here better book from airlines even if cost is bit more.
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Fraudsters and pathetic Customer Support
When you book a flight ticket through this app they will be nicest of the person in the entire world. However, when you come to rescheduling or seeking support on any existing booking, the chameleon traits will be evident with paws and nails. They are unavailable in their so called 24x7 customer care phone numbers when tried for 2 straight hrs from various phone number on a Saturday morning around 11am. Worst and pathetic service and customer support. Looking at the registration of the organisation, looks like its a miniscule travel agency from Assam with one man army company, registered with 2 Gurgaon based phone numbers. Fraudsters!!!
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Horrible Customer Service! Not at all trustworthy
I booked a flight for 4 passengers in June for the month of August. The flight got cancelled due to Airline's operational issues. I was eligible for full refund. It's been 3
Months now and I have not received my refund. Whenever I call they only say that it's processing and does not provide proper information.
They have the worst service and really unprofessional, do not download this app and do not fall under the trap of big discounts.
Better to pay a little more to other apps than to losing all your money on this Pathetic App!
Months now and I have not received my refund. Whenever I call they only say that it's processing and does not provide proper information.
They have the worst service and really unprofessional, do not download this app and do not fall under the trap of big discounts.
Better to pay a little more to other apps than to losing all your money on this Pathetic App!
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Worst customer service
We had to cancel our flight as I was tested covid positive.
We contacted airline for cancellation. They provided us full refund due to medical emergency.
Now comes the monster, Happy Easy Go!
Neither they provide us the refund amount they received from airline nor did they provide any update or information. This app is a waste and their customer service members are useless.
Moreover, after calling for months they said that their manager is too busy to talk to us and resolve our query. Please please please do not use this app.
We contacted airline for cancellation. They provided us full refund due to medical emergency.
Now comes the monster, Happy Easy Go!
Neither they provide us the refund amount they received from airline nor did they provide any update or information. This app is a waste and their customer service members are useless.
Moreover, after calling for months they said that their manager is too busy to talk to us and resolve our query. Please please please do not use this app.
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Scam application and absolutely pathetic customer service
This application is running a big SCAM and looting people. You book flight for a certain date and they will confirm tickets for some other random date and will ask you to pay reschedule charges. This has happened with couple of my friends too and everyone cannot make the same mistake again and again. Customer support never answers and if they do, they keep you on hold and never answer back. Absolutely rubbish and rude staff. AVOID THESE CHEATERS!!
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